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Acerca de Aeroméxico

Aeroméxico is a Mexican airline headquartered in Mexico City International Airport and at the Monterrey International Airport. Aeroméxico and its subsidiary, Aeromexico Connect, are part of Group Aeromexico, S.A.B de C.V, a holding company whose subsidiaries provide commercial aviation services in Mexico.

The airline was founded in 1934 and serves over 80 destinations on 4 continents, which including Mexico, United States, Latin America, Europe, Canada, and Asia. In an attempt to gain a greater worldwide presence and to strengthen its network, in recent years Aeroméxico has started to develop new international markets. This has included a number of new destinations, including Santo Domingo, Vancouver, Toronto, Boston, Medellín, Amsterdam, Cozumel, and Austin (Texas), which were all launched in 2016. A popular service between Mexico City to Seoul also launched in 2017.

The airline is a founding member of the SkyTeam Alliance, and has a strengthened partnership with Delta Air Lines - which owns part of Aeroméxico and, through a joint commercial agreement, share information, costs and revenue on all flights between the United States and Mexico.

Top Tip: Our guide to flying domestically within Mexico will be a great help if you plan on discovering all that Mexico has to offer! If you're travelling to Mexico City, why not find out more about the exciting city by reading our blog: a Local's Guide to Mexico City. 

Check-In Information

The airline offers multiple check-in options.

Web Check-in

For international flights, online check-in is available up to 24 hours prior to departure. For flights within Mexico, check-in is available up to 48 hours prior to departure. We check-in is available through the Aeromexico check-in webpage.

Airport Check-in

For international flights, passengers can check-in at the airport from 24-48 hours prior to departure and up to two hours prior to departure for flights within Mexico. At a number of international airports, self-service check-in kiosks at airports are available, to speed-up the airport check-in process.

Baggage Allowance

Baggage allowance is dependant on the fare chosen and the origin and destination of the journey made. You can now book baggage onto your flight at the time of booking,  visit our additional baggage page to find out how to book extra baggage.

Equipaje de Mano

The basic and main cabin fare includes one standard piece of carry-on baggage, plus one personal item, which can be carried into the cabin. The standard baggage item and personal item each need to have the maximum dimensions of 55cm x 40cm x 25cm (21.5 in x 15.7 in x 10 in). Combined, the two items need to weigh up to a maximum of 10kg (22 lb).

The maximum combined weight of carry-on luggage for Clase Premier passengers is 18kg (39 lb). Each item must measure up to or less than 55cm x 40cm x 25cm (21.5 in x 15.7 in x 10 in).

Equipaje Facturado

Please note that all checked bags must measure up to the max linear dimensions of 62 inches (158 cm). For oversized bags excess baggage fees will apply.

Within Mexico

Basic Fare: no bags included

Main Cabin – 1 bag included (55 pounds / 25 kg)

Clase Premier – 2 bags included (70 pounds / 32 kg)

Between Mexico, US, & Canada

Main Cabin – no bags included (when purchased, 50 pounds / 23 kg)

Clase Premier – 2 bags included (70 pounds / 32 kg)

Between Mexico & Central America

Main Cabin – 1 bag included (50 pounds/ 23 kg)

Clase Premier – 2 bags included (70 pounds / 32 kg)

Between Mexico & South America

Main Cabin – 1 bag included (50 pounds/ 23 kg)

Clase Premier – 2 bags included (70 pounds / 32 kg)

Between Mexico & Europe

Basic Fare: no bags included

Main Cabin – 1 bag included (50 pounds/ 23 kg)

Clase Premier – 2 bags included (70 pounds / 32 kg)

Between Mexico & Asia

Main Cabin – 2 bags included (50 pounds/ 23 kg)

Clase Premier – 3 bags included (70 pounds / 32 kg)

Flota

The airline has fully renovated its fleet to offer customers the latest in technology. The average age of our aircraft is 8 years. Currently, the fleet includes Boeing 787, 777, 737 jet airliners.

Premium*: AM Plus seats, which provide extra legroom.

Destinations

Domestic Destinations

International Destinations

Aeroméxico Class Fares

Economy Class

Enjoy a warm menu on all flights, extensive collection of free movies, TV series and music to help time fly by on board your flight and stay connected with free messaging and wif-fi.

Premium Economy Class

Enjoy the benefits of remium Economy Class (AM Plus) offering extra legroom, overhead storage bins, priority boarding, check-in and baggage and on top of that a Salon Premier and Heinken Terrace access (for a special rate.)

Business

Clase Premier Class is the name of Aeromexico's premium product, available on the 787 Dreamliner. Relax in the exclusive Salon Premier Lounge, or one of the airline's shared international lounges, before taking to the skies. The fully reclining full-bed seats are equipped with adjustable headrests, electronically adjustable lumbar support, and height-adjustable footrests. Enjoy the best entertainment on advanced seat-back entertainment systems, and an exclusive onboard menu, which has been meticulously designed by Elena Reygadas, a world-renowned Mexican chef.

Seat Selection

Pre-book the Aeromexico seat that you want when you book your Aeromexico tickets with Alternative Airlines. We give you the option to choose your referred seat through an easy-to-use interactive seat map. Whether you're looking for a seat at the front of the plane or a seat with extra leg-room, Alternative Airlines shows seat availability on all flights and give you the option to choose your favourite seat!

In-Flight Meals

Meal Options

The airline provides their passengers with menus and meals for a truly unforgettable flying experience. For flights 3 hours or less, passengers are offered items from the bakery, nuts, cookies and other snacks. For flights between 3 and 6 hours in length, passengers will enjoy a full warm meal.

Special Dietary Requirements

On International flights, and medium-to-long-haul flights where the duration is long enough to include a meal service, passengers can pre-order a special meal to meet their special dietary requirements. These meals must be ordered at least 48 hours prior to departure. This can be done at the time of booking, or by contacting our customer service team. The following is a list of the special meals available:

• Vegetariano
• Diabético
• Dieta de alimentos blandos
• Comida de niños
• Comestible según la ley judía
• Lacto-Ovo Vegetariano
• Sin gluten
• Mariscos

Aeroméxico Bebidas y Alcohol

Todas las bebidas, tanto alcohólicas como no alcohólicas, son gratuitas. Las bebidas alcohólicas se servirán después de 11am, incluida la cerveza, el vino y el espíritu más famoso de México; tequila. Los refrescos también son complementarios e incluyen tés y cafés calientes y bebidas frías como los jugos.

Entertainment

Aeromexico offers an immense collection of free movies, TV series and music to be enjoyed on the personal back-of-seat TV screens.

There are also a number of in-flight magazines, for travel insights and duty-free on-board shopping available.

GoGo Entertainment App

Passengers can download the airline's free app before flying, to stream a fantastic collection of TV shows and films via personal digital devices such as mobiles or tablets.

WiFi

The airline's fleet of 737-800 aircraft are the first in the world with 2Ku, the world's fastest onboard internet service powered by GoGo Inc. The airline's Dreamliners have Panasonic broadband internet on board, which enable film and video streaming on personal digital devices.

Free Messaging

The airline provides a free messaging service, which allows passengers to send texts and connect to WiFi which allows messaging through iMessage, Facebook Messenger, and WhatsApp. But note that this service is only currently available on flights with onboard WiFi, such as select 737-800s and 787 flights.

Reservar vuelos de Aeroméxico en inglés o español

You can book your Aeromexico flights through Alternative Airlines to ensure the best service that you can achieve when booking flights. We ensure easy flight booking in English and provide secure and familiar payment systems such as PayPal, as well as a number of finance options to spread the cost of your flights.

Frequent Flyer Program

Club Premier

Club Premier is the airline's free loyalty program. Passengers can sign up through the airline's webpage to start earning points when flying with Aeromexico or a Skyteam alliance airline. Be sure to collect your points when you book your Aeromexico flights through Alternative Airlines, it is easy to select 'Club Premier' from the drop-down option during the booking process, then simply add your personal membership number and gain your points.

Airline Alliance

Skyteam

Aeromexico is a member of Skyteam, one of the largest airline alliances, allowing passengers to reach 1057 destinations all over the world. Under the alliance, passengers can earn miles across the 19 airlines in the program, and enjoy extra benefits such as greater lounge access.

Delta Air Lines

Aeromexico has a special codeshare partnership with Delta Air Lines. Together, the airlines operate over 1,000 weekly flights between the U.S. and Latin America. Passengers can also benefit from the interchangeable accrual of benefits and Elite membership status when travelling on one of the two airlines. Under the codeshare partnership, a flight ticked might be owned and issued by one airline, but the actual flight will be operated by the other.

Aeropuerto Principal

Aeropuerto Internacional de la Ciudad de México

El Aeropuerto Internacional de la Ciudad de México es  México y el segundo aeropuerto más frecuentado por pasajeros de América Latina.

Mexico City International Airport (MEX) is the hub airport for Aeromexico as well as Aeromar, Interjet and Volaris. The airport has two runaways and can handle nearly 40 million passengers every year. Other airlines which fly to Mexico City International Airport include Air Canada, Air France, Avianca, American Airlines, Delta Airlines, Interjet, KLM, JetBlue airways, Volaris Costa Rica, LAN Airlines and many others. 

Alternative Airlines

The following airlines operate similar routes as Aeromexico: