Carry-on baggage allowance depends on the fare-type that the passenger purchased, please refer to the e-ticket for more information.

Only baggage or items that would fit in the overhead locker or under the seat are allowed in the cabin, otherwise, the airline could ask passengers to transport the item as checked baggage. Any prohibited items should also be stored in the checked baggage as airport security officers may take it away from the passenger for safety reasons.

Checked baggage allowance depends on the fare-type that the passenger purchased, please refer to the e-ticket for more information.

Baggage must fit within the maximum dimension and weight stated in the checked baggage policy. Any baggage weighing over 32kg will not be allowed to be transported as checked baggage due to international health and safety regulations.

Online check-in isn't available for passengers. All passengers must check-in at the airport.

We advise customers to arrive two hours before the scheduled departure time for domestic flights to leave them plenty of time to check-in. Passengers should report to the check-in counters as soon as they arrive at the airport. The check-in counters are located at the departure hall in the terminal that the plane is parked. Check-in counters should be marked with the airline logo and name for passengers to recognise, please seek assistance if unsure.