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Air Astana has a different baggage policy for carry-on and checked baggage policy.
Passengers in Economy Class are permitted 1 x 8kg of hand baggage.
Passengers in Business Class are permitted 2 x 8kg of hand luggage.
Each piece of hand luggage must not exceed the dimensions of 56 x 45 x 25cm. In addition to the allowances above, passengers are permitted one personal item. This is an item such as a camera, a coat, a small handbag or laptop bag or a collapsible stroller.
Passengers in travelling in Business Class or Economy Sleeper are permitted 30kg of checked luggage.
Passengers in travelling in Economy Class are permitted 20kg of checked luggage.
Visit the Air Astana website for more information on baggage allowance if you have purchased a MyCHOICE fare or Special Baggage Allowance offer.
Air Astana operates a 2 class service, Business and Economy, on all aircraft, and Economy Sleeper on its Boeing 757 fleet. The Boeing 767 and 757 are equipped with the individual in-flight entertainment system supplied by RAVE in both cabins. On other aircraft, it offers hand-held personal entertainment systems in the business class of all flights longer than 3 hours. Hot meals and alcoholic beverages are offered on all flights in Business, Economy, and Economy Sleeper. Air Astana has recently opened its lounge "The Shanyrak", the only airline lounge at the Astana International Airport.
Our newly designed B767 and B757 economy cabins give you a feeling of extra space and freedom, providing generous legroom and greater comfort. Personal in-seat entertainment allows passengers to choose their own films, audio, television programmes, games, podcasts and more, using a 9-inch touch-screen display. Added to that, our specially designed mood lighting changes the atmosphere during the flight to help reduce jet lag.
Enjoy a warm meal onboard with a focus on traditional ingredients and flavours specific to regional cuisines from across Central Asia, Arabia, Asia and all corners of Europe. The menus are designed with freshness, nutrition and a wide variety of tastes in mind. Enjoy watching your favourite TV shows and recent movies with Air Astana's in-flight entertainment system. Stay connected with Wi-Fi connectivity on board. On top of all this, economy passengers will receive an amenity kit for a more comfortable flight.
With the Premium Economy Class "Economy Sleeper Class" passengers will receive access to the Shanyrak, Air Astana’s dedicated Business Class lounge at Astana International Airport; as well as appointed business class lounges in London, Frankfurt, and Paris. Travellers will receive 30 kilos of check-in baggage, priority check-in, boarding and disembarkation. Along with pre-assigned seating, business class amenity kit and a fully changeable and refundable ticket.
For more comfort, Air Astana offers the Economy Sleeper Class (only available on selected flights) allows passengers to enjoy more personal space and privacy in the dedicated and partitioned section in the front of the economy class cabin. With a guaranteed row of three economy class seats for each guest, passengers will be able to relax with new heights of comfort, all for just a little bit more than a full economy class fare. When the time comes to sleep, the row of seats is transformed with a mattress layer and a luxurious duvet and pillow set, ensuring a sound night’s sleep.
Flying Air Astana Business Class guarantees it will never be. Comfortable and spacious seat pods, relaxing environment, personal in-flight entertainment are just a few of the perks of flying Business Class with Best Airline in Central Asia and India.
Onboard you can take your choice in a wide selection of latest movies, popular TV programs and various music genres available with our personal KCTV entertainment systems (only available on Boeing 767 aircraft). An extensive variety of newspapers and magazines will help you stay tuned with current events around the globe. Keep your senses uplifted with innovative menus by Air Astana catering team who delivers the best flavours from across the world. Enjoy the business class amenity kits to give you that extra little comfort.
Prior to boarding Business Class, passengers will be granted access to business lounges around the world which is another opportunity to relax and refresh your mind on the way to business and adventure.
Rejuvenate on your way to business or adventure by relaxing on a fully flat-bed seat (only available on Boeing 767 aircraft).
Air Astana passengers can check in at the airport or through their online check in system they offer.
Passengers can check in online via the Air Astana website. This service will be open between 24 hours and 1 hour before your scheduled departure time.
The deadline to check in at the airport is 40 minutes before the flight departure for domestic and international flights, apart from those departing Kuala Lumpur, Dubai, Delhi and Istanbul Airports, where the deadline is 60 minutes.
Air Astana operates a frequent flyer club called Nomad Club to reward regular passengers with the airline. You can collect your nomad points with us when you make an Air Astana reservation: simply add your frequent flyer scheme and number to your booking. For more information visit our Airline Alliance Page.
Air Astana has codeshare agreements with Air France, Asiana Airlines, Austrian Airlines, Air India, Bangkok Airways, Etihad Airways, KLM, Turkish Airlines and Hong Kong Airlines.
Air Astana flies domestically in Kazahkstan and internationally as well. To learn more about flying domestically in Kazakhstan please visit our 'Domestic Flights in Kazakhstan' page.
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