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All Nippon Airways (ANA)

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Baggage Policy

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Carry-on and checked baggage is permitted onboard ANA flights. Weight and size restrictions need to be followed and vary depending on the fare you have purchased.

Equipaje de Mano

Cada pasajero puede llevar consigo una pieza de equipaje.

The item must be weighing less than or equal to 10kg (22lb), and have total linear dimensions of no more than 115cm (45in), where the length of each side should not exceed 55cm x 40cm x 25cm (22 in x 16 in x 10 in), including handle and wheels.

For aircraft with 100 seats or more, the bag must have total linear dimensions of 115cm (45in) and for aircraft with less than 100 seats, the total linear dimensions of the bag must be no more than 100cm (39in).

Equipaje Facturado

Vuelos internacionales

Economy Class (including Premium Economy): Up to two pieces of free checked baggage, with total linear dimensions per item of no more than 158cm (62in), including wheels and handle. The maximum weight of free checked baggage per Economy Class passenger is 23kg (50lb per piece).

Business Class: Up to two pieces, with total linear dimensions per item of no more than 158cm / 62in, including wheels and handle. The maximum weight of free checked baggage per Business Class passenger is 32kg (70 lb) per piece.

First Class: Up to three pieces, with total linear dimensions per item of no more than 158cm / 62in, including wheels and handle. The maximum weight of free checked baggage per First Class passenger is 32kg (70 lb) per piece.

Vuelos domésticos

Economy Class: There are no restrictions on the number of pieces of luggage for Japanese domestic flights, however, the weight of Economy Class passenger luggage is free to a maximum of 20kg / 44lb, and the total linear dimensions of each item should be no more than 203cm / 80in.

Premium Class: There are no restrictions on the number of pieces of luggage for Japanese domestic flights, however, the weight of Premium Class passenger luggage is free to a maximum of 40kg / 88lb, and the total linear dimensions of each item should be no more than 203cm / 80in.

El equipaje que exceda el límite de equipaje gratuito establecido por la aerolínea estará sujeto a cargos por exceso de equipaje.

Cabin Classes

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There are 4 cabin classes that All Nippon Airways offers. Each class has its own facilities, services and benefits that cater to all passengers.

Clase Económica

Economy passengers can enjoy a comfortable journey from the moment that they take off to the moment that they land.

Instalaciones de clase económica

Passengers on qualifying flights will also enjoy meals or snacks, depending on the length of their flight. Read more about the food provided in the ‘Food’ section below. Passengers can also receive select amenities such as pillows, blankets and stationery

On long-haul flights, passengers have a personal entertainment system, controlled by the touch-screen seatback TV. In-seat USB and power charging ports also allow passengers to charge their personal devices.

Asientos de clase económica

Economy Class seats are designed to give passengers space and comfort. The seat pitch is 86cm (34in), with a slim design of chairs enabling more legroom. The seat’s shell design allows passengers the ability to recline without bothering the passenger sitting behind them.

Economia Premium

Premium Economy passengers can enjoy extra space and additional comfort, allowing for greater relaxation and enhanced service.

Premium Economy Class Facilities

Premium Economy gives passengers premium amenity kits, from a standard pillow and blanket to slippers, toothbrushes, eye masks and earplugs. Meals will also be from a more premium menu, inclusive of a carefully planned meal and drinks service.

Premium Economy Class Seats

Premium Economy seats give a spacious 96 cm (38") pitch, designed for greater legroom. These seats also recline and have an adjustable headrest. Seats also have a power port and USB port, personal adjustable light and personal entertainment system.

Business

The Business Class cabin is a diverse, luxurious cabin. Passengers can choose to get a good sleep on the airline's lie-flat bed or catch up on work in their own personal workspace.

Instalaciones

Passengers get access to the free entertainment system from their 18-inch personal screen, complete with provided noise-cancelling headphones. Passengers will also receive amenity kits consisting of a premium pillow and blanket, and a pouch full of items to keep them refreshed, such as a face wash, lotions, creams, a toothbrush, eye mask and earplugs. Snit wear and pyjamas are also available for free rental. Passengers will also enjoy a fine dining experience, inspired by Japanese or Western cuisine.

¿Cómo son los asientos de clase ejecutiva?

Business seats vary depending on what aircraft you are in. Most beds have the ability to lie flat like a bed, meaning passengers can relax and sleep. Seats are arranged in a staggered format, meaning that every seat has direct aisle access.

Primera clase

The First Class cabin is at the height of luxury, with passengers receiving the ultimate in-flight experience with space, privacy and comfort. However, only the Airbus A380 and the Boeing B777-300ER are equipped with First Class facilities.

What does First Class Include?

Passengers have a 58 cm (23in) touchscreen personal screen, with noise-canceling headphones. There's also a large adjustable dining table and cocktail table for you to be able to enjoy your first-class dining experience. There are also storage compartments for any clothes or bags you may wish to stow away for your flight. The enclosure for First Class passengers has doors, so passengers can choose to remain private and enjoy their own personal space. Seats include power charging points, with USB slots.

Passengers can also enjoy a seamless check-in service, eliminating regular queues at the airport.

Does First Class Facilities Have a First Class Lounge?

There is an ANA lounge at Haneda and Narita International Airports, along with some at other airports. They provide passengers with a full-course dining experience, comparable to that in a highly-rated restaurant.

Entretenimiento en vuelo

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Complimentary in-flight entertainment is available on international flights, with a selection of blockbuster movies, TV shows, music and Japanese entertainment. Passengers have access to the same in-flight entertainment system in all classes. However, those in the higher-tier classes are given larger and better-quality screens and headphones.

Passengers can also pre-download the ANA app to their mobile devices and use the MY SKY CHANNEL section of the app to browse the list of entertainment offered on MY SKY CHANNEL. Passengers can favourite entertainment that they want to watch and once in-flight, connect their mobile device to quickly access their favourites and use the mobile as a remote control to pause, stop and play videos.

Wi-Fi

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ANA's WIFI network allows passengers to surf the web while 30,000 feet in the sky. Passengers can use the airline's WIFI for light browsing, send and receive emails and scroll through their social media.

WIFI is free for First Class passengers. However, the following fees apply to all other cabin classes:

30-minute plan - 15 MB - $4.95 USD

1-hour plan - 30 MB - $8.95 USD

Full Flight Plan - 100 MB - $19.95 USD

Please note that ANA WIFI is unavailable on some aircraft.

Food & Drink

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All passengers are given complimentary meals on long-haul international flights. The higher the cabin class, the greater choice and better quality of meal passengers receive, with First Class offering an outstanding in-flight dining experience.

Passengers on domestic or short-haul flights in Economy Class can order light meals, snacks and drinks once in-flight. Passengers flying in other classes on these flights are entitled to complimentary snacks and drinks for the duration of the flight.

Any passenger that requires a special meal must request it with us or the airline directly at least 24 hours before their flight.

Check-in

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Online and airport check-in is available for ANA flights. The opening and closing times for check-in will vary depending on your destination.

Web Check-in

People flying with ANA can check in online up to 24 hours to 75 minutes before departure. Checking in online will allow you to do such things as make an All Nippon Airways seat reservation and keep up to date with the latest flight information. Visit the ANA online check-in page to complete the online check-in process or visit our general online check-in page for further information.

Check-in en el aeropuerto

Passengers who have not completed online check-in must do so at the airport. To complete check-in, visit an ANA check-in counter in the airport. Please note different airports have different check-in opening and closing times, so be sure to check the ANA website to see what time you need to arrive at the airport.

Programa de viajero frecuente

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All Nippon Airways has a frequent flyer program called 'ANA Mileage Club'.

ANA Mileage Club

ANA offers a frequent flyer program called ANA Mileage Club whereby regular passengers can earn miles by purchasing flights or shopping from other participating ANA Mileage Club partners.

Family Account Service allows passengers to combine the miles earned by a family, and to redeem awards such as ANA and Partner Flight Awards and ANA International Upgrade Awards.

When a passenger makes an ANA flight booking, they can collect frequent flyer points with Alternative Airlines. Go to our Airline Alliances page to find out how, or check out our article on airline loyalty programs to learn more about which frequent flyer program to join.

Alianza de aerolíneas

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ANA is currently a member of the Star Alliance - a network of leading global airlines.

Star Alliance

All Nippon Airways is a member of the Star Alliance airline alliance, which is one of the leading global airline networks. ANA joined Star Alliance in octubre 1999.

Through Star Alliance, ANA works closely with 25 other airlines and its affiliates to cover strategic routes and offer passengers cumulative benefits when purchasing flights on a Star Alliance airline member.

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Destinations that ANA flies to

ANA flies to a range of different destinations across Europe, Asia and North America, as well as many domestic cities in Japan. Click below to see all the cities and airports that ANA flies to.

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Frequently asked questions

Does ANA Airlines require a COVID test?

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As of septiembre 2022, If you're planning to travel internationally to Japan with All Nippon Airways, you'll need to provide a valid vaccination certificate OR a certificate showing your negative COVID-19 test that needs to be taken 72 hours before the flight is scheduled to depart.

Does ANA Airlines have free Wi-Fi?

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Wi-Fi is free for First Class passengers with ANA, but charges apply for any other cabin class.

Can I book ANA last minute flights?

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Yes! When you book through Alternative Airlines you can buy ANY last minute flight with ANA. If you're looking to get away for a last minute trip or if you're a business traveller that needs to attend a meeting abroad, you can book ANA last minute flights by using the search form at the top of the page. Please note that when you book last minute flights with ANA, it may take up to 24 hours for you to receive your e-ticket via email.

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