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Arkia Israeli Airlines

Passengers are entitled to one item of free carry-on baggage with a maximum weight of 7 kg. This baggage must not exceed 20 cm x 40 cm x 55 cm. Passengers must ensure that the carry-on baggage does not contain any prohibited items or it may be confiscated by airport security.

Excluding Arkia's basic fare, which doesn't give a free baggage allowance, the free baggage allowance for Arkia domestic flights is 23 kg per person. On international flights, baggage allowance depends on the type of fare that passengers purchased. If the fare includes checked baggage, the free weight allowance would be 23kg.

Excess baggage can be added to the flight when booking your flights with Alternative Airlines. Please contact our customer service team for more information.

In Economy Class, you are served complimentary refreshments, snacks and a hot and cold beverage, however, this may depend on the duration and ticket class. Seats and armrests are both reclinable for extra comfort onboard. Stay entertained with Arkia's in-flight magazine. In-flight entertainment including Wifi and seats with built-in USB ports are available in the Airbus A321LR fleet. These facilities haven't been installed on the smaller E195 aircraft.

Business Class passengers will enjoy front row priority seating, a light meal, soft drinks, wine and a daily newspaper offered on selected flights. Passengers in this cabin can enjoy leather, reclinable seats with USB charging points on the A321LR and Wifi facilities.

Arkia Israel Airlines offers online check-in facilities, however, this is only available on flights departing from Tel Aviv Ben Gurion Airport. If your flight is not departing from this airport then you will need to check-in at the airport as normal. Online check-in opens for domestic flights 48hr in advance and closes 3hr prior to departure, for international services the airline opens this facility 24hr prior to departure and closes it 3hr before departure. If you check-in online you must arrive at the airport with your boarding pass either printed or on your mobile device.

Airport check-in can be completed by visiting one of the airline check-in desks at the airport. Although it may differ depending on the airport, airport check-in opens 3 hours before the scheduled flight departure time on international flights and two hours before on domestic flights.

Failure to check-in before the airline check-in deadline may result in a loss of fare and the airline has the rights to refuse the passenger to board.