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Baggage Policy

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Asiana Airlines has different weight and dimension limits for carry-on and checked baggage, as well as for your personal item and any additional baggage you may have. Read on to find out more.

Equipaje de Mano

Passengers flying Economy Class on Asiana Airlines flights are entitled to one piece of carry-on baggage.

Passengers flying Business Class and First Class are entitled to two pieces of carry-on baggage.

All baggage must weigh no more than 10kg and must fit within the dimensions of 55 x 40 x 20 cm.

Equipaje Facturado

Vuelos domésticos

Economy Class passengers are permitted 1 piece of checked baggage weighing no more than 20kg.

To/from the Americas

Economy Class passengers are permitted 2 pieces of checked baggage, each weighing no more than 23kg. Business Class passengers can bring 2 pieces of checked baggage each weighing no more than 32kg and First Class passengers are allowed 3 pieces of checked baggage weighing no more than 32kg per bag.

All other international flights

Economy Class ticket holders are allowed 1 piece of checked baggage weighing no more than 23kg. Business Class passengers are permitted 2 pieces of checked baggage weighing no more than 32kg per bag. First Class passengers are allowed up to 3 pieces of checked baggage, each weighing no more than 32kg.

Alternative Airlines customers can now book extra baggage at the time of purchasing their Asiana Airlines flight.

Check-in

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Online and airport check-in are available with Asiana Airlines.

Web Check-in

El web check-in de Asiana Airlines está disponible a través de la página de check-in de Asiana Airlines . El check-in online abre 48 horas antes de la hora de salida programada del vuelo en todos los vuelos y cierra una hora antes en vuelos internacionales y media hora antes en vuelos nacionales.

Check-in en el aeropuerto

Los pasajeros pueden hacer el check-in en el aeropuerto al presentarse a los mostradores de Asiana Airlines. El check-in en el aeropuerto está disponible 20 minutos antes de la hora de salida programada del vuelo para los vuelos nacionales y hasta 30 - 60 minutos antes de la salida en vuelos internacionales, según el lugar de partida.

Cabin Classes

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Asiana Airlines has three cabin classes - Economy, Business and First.

Clase Económica

Asiana Airlines Economy class is a comfortable way to fly on Asiana Airlines with a range of facilities to enjoy.

Economy Class Facilities

Hay mucho para disfrutar en la clase económica de Asiana Airlines. Las comodidades incluyen servicio en vuelo con una sabrosa selección de comidas de calidad de cocina coreana. Dependiendo de su ruta de vuelo, la comida será diferente pero siempre tendrá un gran sabor.

El entretenimiento está disponible con los últimos documentales, juegos, música y películas.

International Flights: Eye-mask, ear-plugs, first-aid supplies and stationary set. Slippers are provided on long-haul flight routes to Europe, US and Australia.

Domestic Flights: Writing supplies are provided with basic first-aid equipment too.

Small Charges: Wi-Fi is available at a small fee. It is limited on some A350 aircrafts. Satellite telephone available - dependant on flight route.

What are Economy Class Seats Like?

Economy Class seating on Asiana Airlines have been updated to provide full comfort, with wider spaces created. 34 inches have been added. 11-inch screens are added to the back of the seats for more satisfactory entertainment.

Economy Class Smartium is a seat upgrade and offers 91.44cm of space between the reclining seat and the seat in front. Note this is only available on A350 seats of Economy Smartium.

Business

From booking fligts to arrival, Asiana Business Class passengers are offered a comprehensive and premium service.

Instalaciones

Asiana provides a pre-flight Premium Service Center, dedicated to First and Business Classes. On all routes, Business Class passengers will receive an amenities pack, including slippers, stationary, and quality lavatories. Furthermore, for passengers traveling on a round trip to the U.S., Europe and Sydney, Asiana provides a chauffeur service from Incheon International Airport to your final destination.

What are Business Class Seats Like?

Seating is designed to offer comfort. Passengers can enjoy their personal space due to cubicle bed-seating, as well as Korean meals and wine, and in-flight entertainment.

Primera clase

First Class Suites are set away from the other cabins, giving you privacy and silence.

Instalaciones

On-board, a Royal Court Cuisine service may be requested in advance for First Class passengers on long-haul flights departing from Seoul to the U.S. or Europe. On-board, amenities include: in-flight entertainment including touchscreen TV's, light and warm bedding sets with the highest quality duck-down, traveler's kit including luxury brand cosmetics and various amenities, soft-touch comfort wear, quality cosmetics in lavatories, and slippers, writing supplies, stationery set, and basic first-aid products.

What are First Class Seats Like?

Asiana Airlines’ First Suite has comfortable and convenient seats. Beds recline fully and mood lighting will help you drift off to sleep.

WIFI

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In-flight Wi-Fi and roaming service is available in the A350. Fees apply; purchase through your mobile phone or device, after boarding the A350. Plans start from $11.95 USD for one hour; unlimited use is $21 USD.

Meal Options

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Los pasajeros de Asiana Airlines pueden disfrutar de comidas galardonadas, inspiradas en la cocina coreana y coreana-italiana. Todas las comidas son creadas con ingredientes de temporada premium y frescos. El menú disponible dependerá de la ruta y la duración de su vuelo, pero también de la clase en la que está volando. Los pasajeros de primera clase pueden reservar un 'Servicio de reserva de cena Advance Palace', disponible para ordenar hasta 24 horas antes de volar.

Special Dietary Requirements

Asiana Airlines offer special meals to suit passengers with specific dietary requirements. The following are the meals available to order:

Comida infantil

Comida para bebés

Comida para niños

Comida para niños pequeños


Comida dietetica

Dieta blanda

Comida para diabetico

Comida baja en grasa

Comida intolerante al gluten

Comida baja en calorías

Comida baja en sodio

Comida sin lactosa

Comida cruda vegetariana


Comida vegetariana

Plato de fruta

Comida vegetariana cruda

Comida vegetariana vegetariana

Comida vegetariana de lacto-ovo

Comida oriental vegetariana


Comida religiosa

Comida hindú

Comida kosher

Comida musulmana

Comida vegetariana de Jain

Comida asiática / hindú vegetariana


Otra comida

Comida de mariscos

Requesting Special Meals

When booking your ticket through Alternative Airlines, you are given the option to select your ‘Meal Preference’ during the booking process - simply select the special meal option your require. If you would like to order a special meal after making your booking, you can contact our customer service team to arrange this.

Drinks & Alcohol

Los pasajeros reciben vinos especialmente seleccionados de Francia, Chile, España y Sudáfrica. También está disponible otro tipo de alcohol, como champaña, cócteles, ginebra de whisky, vodka y coñac. Además, también se ofrecerán refrescos y bebidas calientes, como té y café. Este servicio y oferta dependerá de la clase y ruta de vuelo.

Programa de viajero frecuente

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Asiana Airlines has its own frequent flyer program called the 'Asiana Club'. With Asiana Club, members who frequently fly with Asiana are rewarded points that can be used for ticket discounts and seat upgrades.

Asiana Club

Asiana Airlines has a frequent flyer program called Asiana Club - anyone is free to join. After signing up, new members will automatically be assigned Silver level membership. Members will then be upgraded to Gold, Diamond, Diamond Plus, and Platinum Membership according to the number of flights flown and miles accumulated. Accumulated miles can then be used to purchase tickets and for seat upgrades.

Collecting Asiana Club Miles

When you make an Asiana Airlines booking through Alternative Airlines, it is easy to collect Asiana Club Miles. Select ‘Asiana Club’ as your chosen frequent flyer program and quote your membership number from the ‘Frequent Flyer’ drop-down option when making your booking - you can find out more here.

Entretenimiento en vuelo

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Dependiendo de la ruta que viaje, Asiana ofrece a los pasajeros diferentes sistemas de entretenimiento en vuelo. Los pasajeros tendrán acceso al entretenimiento en vuelo a través de monitores personales o pantallas compartidas.

TV

La selección de programas de televisión que se ofrecen a bordo de su vuelo de Asiana se actualiza periódicamente para ofrecerle la última selección de medios de entretenimiento.

Movies

Encuentre películas para toda la familia, así como nuevos lanzamientos emocionantes en su vuelo de Asiana. Obtenga más información visitando el sitio web de Asiana Airlines.

Alianza de aerolíneas

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Asiana Airlines is a member of the Star Alliance - one of the world's largest global networks of leading airlines.

Star Alliance

Asiana Airlines is a Star Alliance member. Star Alliance is one of the world's largest global airline alliances.

Being a Star Alliance member means Asiana Airlines can provide quick, convenient transfers and various benefits such as Asiana Club mileage accrual and award upgrade, and Star Alliance lounge services. Asiana Club Members can also earn Asiana Club Miles by boarding flights operated by Star Alliance partner airlines. You can find out more about the Star Alliance here.

Selección de asiento

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Passengers who book Asiana Airlines flights through Alternative Airlines can pre-select their seats during the booking process (applicable fees apply). The booking process will outline whether any seat upgrades available, such as Economy Smartium seats, which are available on some aircraft and provide extra space. This can also be done after making your booking by contacting our customer service team. More information on how to pre-select your seat can be found here. Please note that if you do not pre-select your seat, a seat will be allocated to you during the check-in process.

Asistencia especial

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If you require special assistance for your flight, Alternative Airlines can help.

Requesting Special Assistance

Asiana Airlines offers various services for passengers who have physical or health-related disabilities. All special requests will need to be made prior to departure. This can be done when completing the Alternative Airlines booking form, or by contacting our customer service team.

Flying with Babies

Babies (between one week and 2 years) are subject to the following fares:

On South Korean domestic flights, babies can travel for free (note that there is no free baggage allowance).

On international flights, the fare is 10% of the adult’s fare (no separate seat provided). A seat is only provided if a Child Fare is paid. The free baggage allowance for babies is: 1 piece up to 23 kg, plus a foldable stroller, carrying basket or car seat on routes to/from the Americas; and 1 piece up to 10 kg (22 lbs), plus a foldable stroller, carrying basket or car seat on all non-Americas routes.

A small and foldable stroller may be carried onto the cabin, but only if storage space is available.

Flying with Pets

Eligible animals include dogs, cats, and pet birds. Passenger can bring 1 pet into the cabin and a maximum of 2 pets as checked baggage (but note that aircraft restrictions apply on some routes).

Cabin: Pets must be 7 kg or less (including carrier). The sum of three sides of the pet carrier must be 115 cm or less.

Hold: Pets must be 45 kg or less (including cage). The sum of three sides of the cage must be 285 cm or less.

Service dogs: Service dogs are permitted into the cabin. Emotional support/psychiatric service dogs are only allowed for flights departing from/arriving in the U.S.

Unaccompanied Minors

Asiana Airlines allows children between the ages of 5 to 12 on domestic flights and children between the ages of 5 to 11 on international flights to travel alone. The child must be with a guardian when departing from and arriving at the airport. Before you fly with Asiana Airlines you must fill in the necessary forms and provide the correct documentation.

Country flags

Destinations that Asiana Airlines flies to

Note that from 2022 through 2023, the airline is operating a reduced domestic and international route network.

The airline continues to resume routes, however, its list of destinations is very limited. Click below to find out where Asiana Airlines currently flies.

Buy now, pay later

Buy your flights now and pay later

No way, really?! Yes! We’ve partnered with some amazing BNPL payment providers to allow you to pay for your flights over time, with ease.

Frequently asked questions

What is Asiana Airlines' flight schedule?

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You can use our search form at the top of the page to view all available flights with Asiana Airways for your route and days of travel. If no Asiana Airways flights are available for your search, try changing your dates of travel. If no flights with this airline is available, this will be because Asiana Airlines does not operate this route.

Does Asiana Airlines fly to the USA?

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Yes, Asiana Airways operates regular scheduled flights between South Korea and the USA. Outside of flights within South Korea, the airline also flies to international destinations including within China, Japan and the United States.

Can I buy Asiana Airlines flight tickets and pay later?

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Of course! When you book through Alternative Airlines you can buy any Asiana Airlines flight ticket on our site and spread the cost over time. Alternative Airlines has partnered with a number of Buy Now Pay Later options that let you split the cost of your ticket into weekly, bi-weekly or monthly instalments. Please note that the payment option available at checkout will depend on the country you reside in and the currency you pay.

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