Passengers are entitled to one item of free carry-on baggage and one free personal item

Carry-on baggage for each passenger should not exceed weight allowance of more than 10kg and the maximum dimensions of 115 cm.

Passengers bags in checked baggage shouldn't be more than 158cm for the combined linear dimensions (length + width + height).

For domestic flights in Guatemala, passengers are allowed two pieces of 23kg of checked baggage.

Economy class passengers should choose their flights purchases with a range with changes to tickets, baggage allowances, LifeMiles collection and seat selection.

Passengers can get inflight entertainment, as well as food and drink (depending on the flight and duration of it).

There isn't currently any premium economy fare on Avianca Guatemala flights.

Passengers flying with the economy class can enter an auction for an opportunity to upgrade to the business class. This class includes priority boarding, extra baggage, VIP lounge and a premium food and drink service on board.

Avianca Guatemala doesn't currently offer first-class services.

Passengers can check-in online for their Avianca Guatemala flights, which opens 24 hours prior to flying, and closes 3 hours before the scheduled departure time.

Passengers who haven't checked in online need to do so at the airport. You would need to visit the Avianca check-in desk and would need to hand in your travel documents. You should do this at least 3 hours prior to your flight departure.