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Historia

Azerbaijan Airlines are also known as AZAL and it's the flag carrier of Azerbaijan Airlines and is based in Baku. The airline is the largest airline in the country.

The airline was founded in abril 1992 as the first national airline established after the country gained its independence.

Azerbaijan Airlines flies to many destinations including Ankara, Aktau, Antalya, Bishkek, Bodrum, Doha, Dubai, Frankfurt, Ganja, London, Milan, Moscow, Nakhchivan, Vienna, Tehran, Tel Aviv, Tbilisi, Tabriz, Saint Petersburg, Rome, Riga, Paris, Perm, New York City, Minsk and many others in Asia Europe, the commonwealth of independent states and the US.

Azerbaijan Airlines is a member of the International Air Transport Association (IATA). 

Azerbaijan Airlines has codeshare agreements with Air France, Alitalia, Austrian Airlines, Belavia, Hainan Airlines, Iran Air, Lufthansa, Pegasus Airlines, Qatar Airways, S7 Airlines and Turkish Airlines

 


 

Fleet

As of octubre 2019, Azerbaijan Airlines fleet consists of the following airlines:

  • 3 Airbus A319-100
  • 6 Airbus A320-200
  • 2 Airbus A340-500
  • 3 Boeing 757-200
  • 2 Boeing 767-300ER
  • 2 Boeing 787-8  and 5 on order
  • 10 Irkut MC-21-300

Azerbaijan Airlines fleet also consists of VIP aircraft

  • 2 Airbus ACJ319
  • 1 Airbus ACJ320
  • 1 Airbus ACJ340-600
  • Boeing 767-300ER 

 


 

Programa de viajero frecuente

Azerbaijan Airlines operates a frequent flyer program for regular passengers which rewards members with Travel Points based on the value of qualifying flights and upgrades purchased from the airline and its agents. Travel Points are awarded for every €1 of the base fare paid for all qualifying flights/tickets/upgrades. 

 

AZAL Miles Membership has three tiers such as Classic, Silver and Gold membership. 

 


 

Check-in Information

Web Check-in

Passengers can check-in online through the Azerbaijan Airlines check-in page. Please enter your flight details on the page to check-in. Online check-in opens 24 hours before your scheduled flight departure time.

 

Airport Check-In

Passengers can check-in for their Azerbaijan Airlines booking at the airport check-in counters. Check-in at the airport closes 60 minutes before scheduled flight departure time, so please make sure you arrive at the airport with plenty of time.

You can now book extra baggage at the time of purchasing your Azerbaijan Airlines flight. 

 


 

Baggage Allowance 

Checked Baggage

For checked baggage, for passengers in economy class, Azerbaijan Airlines operates a policy of no free baggage allowance for flights under 3.5 hours and 1 piece not exceeding 23kgs for flights over 3.5 hours. For Comfort Club, 2 pieces of baggage allowance not exceeding 32kgs each for any flight. 

Carry-on Baggage

In economy class passengers are allowed to take 1 personal item such as a purse, briefcase, laptop bag and must weight 10kg and overall be 100cm dimension. Business class, Comfort Club and VIP Club passengers are allowed to take 2 pieces of personal items.

 


 

Economy Class

Economy Class is Azerbaijan Airline's most simple and stripped-back cabin class, but still offers a high standard of service and a comfortable in-flight experience. 

Economy Class Facilities

On international flights, passengers can enjoy access to the airline's in-flight entertainment system, with a range of television shows, films and music. On the airline's more modern aircraft, each seat is fitted with a 10.6 inch personal TV monitor. On older aircraft, passengers can enjoy the in-flight entertainment through a shared overhead monitor.

Passengers can order food and drink from the airline's in-flight menu, which includes a range of hot and cold snacks on shorter flights, hot meals on longer flights and alcoholic and non-alcoholic drinks on all flights. On flights of over four hours, passengers can enjoy complimentary drinks and light snacks from the airline's self-service bar. 

At this current time, the airline does not have WiFi connectivity on their aircraft.

Economy Class Seats

Economy Class seats are set out in a 3 x 3 configuration on short-haul flights and in a 3 x 3 x 3, 2 x 3 x 2 or 2 x 4 x 2. Seats have between 30–32 inches of pitch and 17–18 inches of width. 

 


 

Premium Economy

Premium Economy, also known as 'Comfort Club', offers the same great service of Economy Class but with a more spacious, comfortable and relaxed journey.

Premium Economy Facilities

On the ground, Premium Economy passengers are given priority check-in and boarding, as well as access to the airline's Business Class lounge. At Heydar Aliyev International Airport, passengers are treated to personal assistance and fast-track services at the airport. 

In-flight, passengers sit in a dedicated cabin. All food and drink are served on china plateware, with a range of hot meals, snacks and complimentary beverages on offer. 

Each passenger is given access to the airline's in-flight entertainment system, which can be accessed through the personal TV monitor that is fitted to each Premium Economy seat. 

Premium Economy passengers are given a special 'Comfort Club' travel kit, which includes a soft pillow and blanket. 

Premium Economy Seats

Premium Economy seats each have a personal TV fitted to them. Premium Economy seats are set out in a 2 x 3 x 2 configuration. Each seat gives 36–38 inches of pitch and 19 inches of width. Premium Economy seats are designed to give extra legroom and greater recline when compared to Economy Class.

 


 

Business

Business Class is available on shorter flights and offers passengers an exceptional standard of service. 

Business Class Facilities

On the ground, passengers are given priority check-in boarding and disembarkation. Business Class passengers airport experience is taken to the next level with personal airport assistance and access to fast-track lanes. Business Class passengers are also given complimentary access to the airline's Business Class lounge.

Business Class passengers can enjoy a fantastic in-flight dining experience, with food served on china plateware. All food and drink are complimentary, with a great selection on offer.

 

What are Business Class Seats Like?

Business Class seats are set out in a 2 x 2 formation and have 42 inches of pitch and 21 inches of width. Seats come with footrests and extended recline, so passengers can stretch out and relax. Each seat has a power outlet that can be used to charge and power personal electronic devices.

 


 

Primera clase

First Class, also known as 'VIP Club', is Azerbaijan airlines most exclusive and highest standard cabin class. First Class is available on longer flights, operated by the airline's larger and more modern fleet.

Business Class Facilities

On the ground, passengers can enjoy access to the airline's Business Class lounge, as well as personal assistance through the airport at Heydar Aliyev International Airport and priority check-in and boarding. 

Passengers can enjoy a fine dining experience with delicious hot meals ordered from the airline's VIP Club menu. This comes accompanied with an extensive drinks menu, inclusive of hot, cold, non-alcoholic and premium alcoholic drinks, such as champagne, whiskeys, rums, gins and other alcoholic beverages.

Passengers are given an exclusive VIP Club travel kit, which comes with a premium pillow and blanket.

On flights over 7 hours, children are given a selection of toys to play with and keep them entertained for the duration of the flight. 

What are Azerbaijan's Business Class Seats Like?

First Class seats are set out in a 2 x 2 x 2 or 2 x 1 x 2 configuration with 60–61 inches of pitch and 21 inches of width. Seats transform into fully lie-flat beds and give passengers access to the airline's in-flight entertainment system through a 17-inch touch-screen personal monitor which is fitted to each First Class seat

Is There a First Class Lounge?

The airline's Business Class lounge is open to all passengers with a VIP club, Comfort Club or Business Class ticket. 

 


 

Programa de viajero frecuente

 


 

Mapa de Ruta

AZAL route map

 


 

Rutas Populares

Baku  Plane icon  Sofía

Kazan  Plane icon  Baku

Atenas  Plane icon  Baju

Riga  Plane icon  Baku

Milán  Plane icon  Ankara

Baku  Plane icon  Viena


 

Aeropuerto Principal

Baku-Heydar International Airport  (GYD)

Heydar Aliyev International Airport (GYD) is the international airport in Azerbaijan in the capital of Baku. The airport has two runways and can handle nearly 3 million passengers every year. The airport acts as a hub for Azerbaijan Airlines and Silk Way Airlines. Other airlines which fly to and from Baku-Heydar International Airport (GYD) include Aeroflot, Air Astana, airBaltic, Austrian Airlines, British Airways, China Southern Airlines, Lufthansa, Iraqi Airways, Qatar Airways and Turkish Airlines.

 

Inside of Baku-Heydar International Airport

Credit: Aleksandr Zykov


 

Special Services

Azerbaijan Airlines provides a variety of special services to its passengers. Please see below the following services that it offers:

Wheelchairs

If a passenger is physically handicapped and needs a wheelchair to be moved around, you have to speak to Azerbaijan Airlines in advance before departure. You can request this service by getting through to the airline's customer service; or the Alternative Airlines customer service team if you have booked through our website. For more information on this please see our wheelchair assistance page.

Unaccompanied Minor

Azerbaijan Airlines offers services for unaccompanied minors. These services are for young passengers who are aged between 5 and 14 which may only fly unaccompanied if they are travelling witha parent or guardian and who at least 18 years old. For more information on this contact the airline or alternatively, contact us. Also, you can find more information on our unaccompanied minors page on this.

Expectant Mothers

If a pregnant mother is 26 to 32 weeks, they will need to complete and sign a declaration provide a certificate of pregnancy and health status.

Pets, Emotional Support Animals and Service Animals on China Airlines

Regulation for flying with a pet on Azerbaijan Airlines can be found through Alternative Airlines. All advice is provided for taking a service animal, pet, or an emotional support animal on a plane.

 


 

Azerbaijan Airlines Destinations

International Destinations

As of octubre 2019, Azerbaijan Airlines flies to 36 destinations across Asia Europe, the commonwealth of independent states and the US.

 

Country City Airport
Belarus Minsk Brisbane Airport (BNE)
China Beijing Melbourne Airport (MEL)
Czech Republic Prague Sydney Kingsford Smith International Airport (SYD)
France Paris Vienna International Airport (VIE)
Germany Berlin Phnom Penh International Airport (PNH)
India Delhi Calgary International Airport (YYC)
Israel Tel Aviv Vancouver International Airport (YVR)
Italy Milán Beijing Capital International Airport (PEK)
Kuwait Kuwait City Changchun Longjia International Airport (CGQ)
Montenegro Tivat Changsha Huanghua International Airport (CSX) (Seasonal)
Russia Moscow Changzhou Benniu Airport (CZX)
Russia Moscow Chengdu Shuangliu International Airport (CTU)
Russia Saint Petersburg Chongqing Jiangbei International Airport (CKG)
Saudi Arabia Dammam King Fahd International Airport (DMM) (Seasonal)
Saudi Arabia Gassim Prince Nayef bin Abdulaziz International Airport (ELQ) (Seasonal)
Saudi Arabia Hofuf Al-Ahsa International Airport (HOF) (Seasonal)
Saudi Arabia Jeddah King Abdulaziz International Airport (JED) (Seasonal)
Saudi Arabia Riyadh King Khalid International Airport (RUH) (Seasonal)
Spain Barcelona Barcelona–El Prat Airport (BCN) (Seasonal)
Turkey Ankara Esenboğa International Airport (ESB)
Turkey Antalya Antalya Airport (AYT) (Seasonal)
Turkey Bodrum Milas–Bodrum Airport (BJV) (Seasonal)
Turkey Dalaman Dalaman Airport (DLM) (Seasonal)
Turkey Istanbul Istanbul Airport (IST)
Turkey İzmir Izmir Adnan Menderes Airport (ADB) (Seasonal)
Ukraine Kiev Boryspil International Airport (KBP)
Ukraine Lviv Lviv Danylo Halytskyi International Airport (LWO)
United Arab Emirates Dubai Dubai International Airport (DXB)
United Kingdom London London Heathrow International Airport (LHR)
United States New York John F. Kennedy International Airport (JFK)

 

Domestic Destinations

 

Azerbaijan Airlines flies to all major cities, in addition to many smaller airports, across Azerbaijan:

 

Country City Airport
Azerbaijan Baku

Heydar Aliyev International Airport (GYD) 

Azerbaijan Ganja Ganja International Airport (KVD)
Azerbaijan Nakhchivan Nakhchivan Airport (NAJ) 

 


 

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