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When you fly with Azul Brazilian Airlines, you'll need to follow the carry-on and checked baggage rules which vary depending on your fare type and destination.
Passengers are entitled to 10 kg (22 lbs) of carry-on baggage. This baggage must fit within the dimensions of 35 cm x 25 cm x 55 cm (13.7" x 9.8" x 21.6"). This applies to both domestic and international flights, for all fares.
The free checked baggage allowance will differ depending on the route that the passenger is flying and the type of fare they have purchased.
Azul and Mais Azul ticket holders are permitted 1 free piece of checked baggage weighing no more than 23 kg.
Flights to South America (excluding Brazil):
Azul ticket holders are not permitted any free checked baggage.
Mais Azul ticket holders are allowed 1 free piece of checked baggage weighing no more than 23 kg.
Flights to the US & Europe:
For passengers flying in Economy, free checked baggage is only permitted for Mais Azul and Azul Super fare holders. Mais Azul passengers can take 1 piece of checked baggage weighing no more than 23 kg. Azul Super are allowed 2 pieces of checked baggage, each weighing no more than 23 kg.
For passengers flying in Business, no matter the fare type, 3 free pieces of checked baggage are allowed, each weighing no more than 23 kg.
For all flights, Economy class is available. Business Class is only available for long-haul flights.
On international flights, passengers can enjoy a complimentary meal and drink service. International passengers are also given access to the airline's in-flight entertainment system on a seat-back TV screen.
On domestic flights, passengers can order a range of snacks drinks from the airline in-flight menu. Domestic passengers can enjoy live TV on a seat-back TV screen on select flights.
On domestic flights, seats are set out in either a 2 x 2 or 3 x 3 formation and give 43–45 cm (17–18") of width and 76–86 cm of seat pitch. Passengers can pay extra to sit in an 'Espaço Azul' seat. These seats are located in the first number rows of the aircraft and give extra legroom.
On international flights, seats are set out in a 2 x 4 x 2 formation and give 45 cm of legroom and 78–86 cm (31–34") of seat pitch.
The Business Class cabin is available on long-haul flights only and is perfect for passengers that need the extra space, privacy and comfort to relax or get on with work.
Passengers are given priority check-in and boarding, as well as access to the airlines Business Class lounge.
Passengers are treated to a welcome drink and snack on the plane before the flight has taken off and each passenger is given an amenity kit, with a blanket, pillow and other accessories.
In-flight, passengers can enjoy the airline's in-flight entertainment system through a personal TV, with headphones provided. Meals are provided for free, with a choice from the airline's Business Class menu and bar.
Seats are set out in a 1 x 2 x 1. Seats give extra width and legroom and can recline and movement is controlled by a touchpad. All Business Class seats transform into a fully lie-flat bed and have storage compartments and power outlets attached to them.
Azul offers in-flight entertainment on most flights.
On international flights, passengers can enjoy a selection of local and international films, TV shows, music and games through the airline's in-flight entertainment system, which can be accessed through a personal TV screen on the back of each seat.
On domestic flights, passengers can watch live TV from a choice of 48 different channels on SKY TV. This is provided on a seat-back TV screen.
All passengers are given complimentary meals and drinks on international flights, with Business Class passengers treated to a special dining experience from the airline's Business Class menu and bar.
Passengers on domestic flights have the option to order from a range of sweet and salty snacks and hot, cold, alcoholic and non-alcoholic beverages.
WIFI isn't installed on any Azul flights.
To check-in for your Azul Airlines flight, you can do so online or at the airport.
Passengers can check in online for their flight by visiting the Azul online check-in page, clicking on the 'my reservations' tab and entering their reservation code and last name. Online check-in opens 72 hours before the scheduled flight departure time and closes 90 minutes before.
Passengers that don't check-in online must check-in at the airport. This can be done by visiting a check-in agent at the check-in desks at the airport of departure or by using one of the self-service kiosks.
Azul isn't a member of any airline alliance at this time. However, the airline does have codeshare or interline agreements with several airlines.
Azul Airlines has a loyalty program called 'TudoAzul' that rewards passengers for frequently flying with them.
TudoAzul is Azul's Frequent Flyer Program. Members accumulate points based on the airfare paid rather than on miles flown and redeem these points to purchase or upgrade future flights on Azul.
As a partner of Azul, passengers can also earn TudoAzul points on United Airlines flights and MileagePlus points on Azul flights, which can be used to redeem rewards on either airline.
Azul flies to domestic destinations across Brazil such as Belo Horizonte, Brasilia, Campinas, Fortaleza, Macapá, Natal, Porto Velho, Rio de Janeiro, Säo Paulo. In addition, it flies to international destinations including Buenos Aires, Lisbon, Porto, Orlando, Montevideo and more.
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