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Calm Air has different baggage policies for carry-on and checked baggage.
Passengers are permitted to two pieces of carry-on baggage. The combined weight of these two pieces of baggage must not exceed 9 kg (19.8 lbs) and the combined dimensions must not exceed 25 cm x 40 cm x 30cm (9.8" x 15.7" x 11.8").
Depending on the flight, passengers are entitled to either two pieces of free checked baggage with a maximum combined weight of 32 kg (70lbs) or three pieces of free checked baggage with a maximum combined weight of 54 kg (120 bs).
No one piece of checked baggage can exceed the overall dimensions (L + W + H) of 158 cm (62").
Sporting equipment will be allowed as checked baggage as long as it doesn't exceed the weight and size dimensions. There will be applicable excess and luggage fees.
Economy Class is the airline's only cabin class. The service differs slightly depending on what aircraft is being used for the flight. Economy Class provides a great flying experience to keep you comfortable for your flight.
Seats are allocated on a first come first serve basis. Passengers can order a range of free food, drink and snacks onboard the flight, with meals served on longer flights.
There's no inflight entertainment system available on flights.
Seats are set out in either a 1 x 2 or 2 x 2 formation. Each seat is designed to give enough space for a comfortable and relaxed journey.
There's no in-flight entertainment system on Calm Air flights. However, passengers may be given an in-flight magazine to read.
There's no WIFI on Calm Air flights.
Passengers receive complimentary beverages, with a choice of soft drinks, juice and coffee, as well as a& light snack. On flights of two hours or more, passengers are offered a full meal. Alcoholic drinks are available to purchase on select flights but are not complimentary.
Calm Air passengers can check-in online and at the airport. Check in closing and opening times will vary depending the method of check you select.
Passengers can check-in for their flight online by visiting the Calm Air online check-in page and entering their reservation number and full name. Online check-in closes 60 minutes before scheduled flight departure time.
Passengers can check-in at the airport by visiting one of the check-in desks at the airport with the relevant travel documents. Airport check-in closes 45 minutes before scheduled flight departure time. The recommended check-in time is 90 minutes before the scheduled flight departure time. This will allow enough time for check-in, baggage drop and to pass through security.
Calm Air's frequent flyer programme is called Air Miles.
Calm Air offers its passengers the AIR MILES Reward Program to accumulate AIR MILES reward miles by shopping at a wide variety of companies who are sponsors in the program.
Collectors can then redeem their miles for air travel or other free rewards such as entertainment and merchandise.
Passengers do not accumulate miles when flying with Calm Air, however, Calm Air is an official supplier to the Program whereby collectors can redeem their miles for travel on Calm Air. In addition, Calm Air offers the e-calm club to receive information about seat sales, schedule changes, promotions, and other exciting Calm Air news.
At this time, Calm Air isn't a member of any airline alliance.
Calm Air offers a number of special services to ensure the safety of passengers. Read below to find out all the special services Calm Air offers.
Pregnant women are welcome on board Calm Air flights! Women who are past 36 weeks pregnant must consult a doctor and present a certificate that the passenger is fit to fly. Please note that between the 39th and 40th week of pregnancy, Calm Air will not allow pregnant women to fly.
Calm Air is happy to assist passengers in need of a wheelchair. If you or a member of your party require a wheelchair, you must contact the airline at least 48 hours prior to the flight departure time. Passengers who require a wheelchair are allowed to bring their free baggage allowance as well as one wheelchair which will be transported in the aircraft cargo.
Calm Air doesn't serve peanuts onboard, but they might be other snacks that contain nuts as part of their ingredients. Unfortunately, Calm Air can't stop passengers from bringing snacks or meals that contain nuts onboard. Please contact the airline if you have a severe allergy so they can accommodate your needs.
Calm Air considers children between the ages of five 5 and eleven 11 years who are not travelling with a passenger at least sixteen 16 years of age or over as unaccompanied minors. At an additional cost, Calm Air will provide special service for unaccompanied minors.
Calm Air operates domestic flights within Canada including Manitoba and Nunavut.
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