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- Las aerolíneas siempre intentarán sentar a los niños con sus padres (sujeto a check-in)
- Algunas aerolíneas permitirán viajar a menores no acompañados. Por favor envíenos un correo electrónico para comprobar.
- La tarifa se basa en la edad del niño en la fecha de viaje.
- Más información detallada se puede encontrar aquí Viajando con niños
- La mayoría de las aerolíneas permiten que los bebés viajen con sus padres de forma gratuita. Sin embargo, algunas aerolíneas cobran hasta el 10% del precio del boleto para adultos. Haga clic en 'Desglose de precios' para obtener más información.
- Si está embarazada, pero debe hacerlo antes de la fecha de salida del vuelo, comuníquese con nosotros una vez que nazca su bebé y tenga un nombre. Luego podemos agregarlo a su boleto.
- A los bebés no se les dará asiento. Las aerolíneas esperan que los padres viajen con ellos en su regazo.
- Las aerolíneas consideran que los bebés tienen menos de 24 meses de edad.
- La tarifa se basa en la edad del niño en la fecha de viaje.
- Más información detallada se puede encontrar aquí Viajando con niños
Cancellation Protection T&C’s
- 65,000 clientes satisfechos
- Calificado con 4.5 estrellas. Basado en 3,581 calificaciones de servicio durante el año pasado
- Equipo de servicio al cliente dedicado para ayudar
- Pagos seguros
- 65,000 clientes satisfechos
- Calificado con 4.5 estrellas. Basado en 3,581 calificaciones de servicio durante el año pasado
- Equipo de servicio al cliente dedicado para ayudar
- Pagos seguros
Cancellation Protection T&C’s
We provide refunds if…..
You are unable to attend the Booking due to any of the reasons below
and have
provided the information required to evidence this.
- Illness / Injury
- Pre-existing Medical Condition
- Death of Immediate Family
- Falla de transporte público.
- Falla del vehículo privado.
- Falla programada de la aerolínea
- Mechanical Breakdown
- Emergencia en el hogar
- Clima adverso
- Enfermedad relativa inmediata
- Emergencia en el hogar
Please note – we are unable to provide a refund to you if a booked event has been
cancelled or postponed unless you are unable to take the flight for one of the reasons
above.
| What We will refund? | What will We not refund? | Evidence required |
|---|---|---|
|
Illness / Injury
means an Illness or accidental Injury to You or a member of Your Immediate Family. We will also refund the cost of the Doctor’s note on valid Refund Application. |
Doctor’s note or Medical Certificate confirming the details of the illness or injury, the date it occurred, and that it resulted in You being unable to participate in or attend the Booking. (Doctor’s note refund subject to a receipt) | |
| Pre-existing Medical Condition
means a pre-existing medical condition, including mental health condition, that You were aware of at the time You made the Booking that would not normally preclude You from attending the Booking. |
Where guidelines concerning Your pre-existing medical condition would normally preclude You from attending the Booking. |
Doctor’s note or Medical Certificate dated prior to the date of the Booking. (Doctor’s note refund subject to a receipt) |
|
Falla de transporte público.
means Unexpected disruption or failure of the public transport network which You could not have reasonably been aware of on or before the date of the Booking. |
If there is a financial failure of any Public Transport. |
A copy of the notice of failure or disruption of the public transport. (This can normally be obtained from the transport company’s website). |
|
Falla programada de la aerolínea
means cancellation of flight(s) which You were unaware of before the date of the Booking, that prevents You from attending your Booking. |
|
A copy of Your airline ticket and notice of cancellation from the airline. |
|
Mechanical Breakdown
means in the 24 hours prior to the Booking, the mechanical breakdown, accident, fire or theft of a vehicle taking You to the Booking. |
|
|
|
Emergencia en el hogar
means a Burglary, Fire, Malicious Damage or Flood at Your private residence up to 48 hours immediately before the Booking, of which You were unaware of the time of making the Booking. |
|
|
|
Clima adverso
means weather where a Government Agency has issued warnings not to travel which entirely prevents You attending or reaching the Booking. |
Adverse weather with no warnings not to travel from a Government Agency. |
|
General Conditions of Refund:
- You must make all necessary arrangements to arrive in time to use the booking.
- You must not be aware of any reason, at the time the Refundable Booking is selected, which may lead to a refund request.
- You must take all reasonable precautions or make reasonable alternate arrangements to prevent or reduce any request for a refund.
- We will not pay a refund through this process where there is an existing right of compensation available through the general terms of booking or another Paying Party, e.g. in the circumstance of a Booking cancellation.
- You will be asked to provide at Your own expense the supporting proofs stated against the reason for a refund and for all applications a copy of the booking confirmation.
- If a chargeback has raised against the original payment, then the cancellation protection product will be invalid and no refund will be provided.
Specific reasons where refunds will not be provided:
We do not refund for non-attendance of a Booking directly or indirectly associated with:
- Communicable disease leading to quarantines or restriction of movement of people;
All aspects of this document are subject to English law and the jurisdiction of the English courts.
This is not an insurance policy. A Refundable booking is an optional extension to Our standard Terms & Conditions of sale and trade, and it provides a right to a refund in certain defined circumstances.
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