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Baggage Policy

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Cebgo has a different baggage policy for carry and checked baggage. Scroll below to find your baggage allowance.

Equipaje de Mano

Every passenger on Cebgo flights is entitled to one carry-on or cabin baggage, with a maximum weight of 7kg / 15lbs. With maximum dimensions for a carry on baggage is 56cm x 35cm x 20cm (22in x 14in x 8in) for ATR flights. Carry-on baggage should fit in the overhead lockets and user the seat in front of you!

Please don't pack any prohibited items in your cary-on baggage. Prohibited items include liquids over 100ml, flammable liquids and explosives. Any prohibited items will be removed at disposed at the airport security check.

Equipaje Facturado

Cebgo's checked baggage allowance differs depending on the ticket type that you purchase. Fly Only doesn't include a checked baggage allowance in the flight fare, it allows you to only fly with carry-on baggage.

Fly + Baggage allows a free checked baggage allowance of up to 20kg / 44lbs.

Fly + Baggage + Meal allows a free checked baggage allowance of up to 20kg / 44lbs.

Cabin Classes

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Cebgo only has one cabin class - Economy class. However, can purchase extra e.g. more legroom.

Clase Económica

Economy Class is the only cabin class offered on Cebgo flights. The cabin offers a comfortable and clean cabin with no-frills low-cost service. Cebgo offers 78 seats in a 2 x 2 configuration with each seat either being a window or an aisle seat. Once in-flight, food and drink are available to buy from the airline's friendly cabin crew.

In-flight Entertainment & WIFI

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There's no in-flight entertainment system onboard Cebgo flights. However, passengers can enjoy reading material from the airlines' in-flight magazine.

WIFI

Currently, Cebgo doesn't offer WIFI on any of its flights.

Food & Drink

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As the airline only operates short-haul flights with short journey times, there's no meal service on Cebgo flights. However, passengers can purchase a range of food and drinks once airborne, this includes a choice of cold and hot drinks, as well as a selection of sandwiches and other light snacks.

Check-in

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Web Check-in

As Cebgo is owned by airline Cebu Pacific, passengers can check-in online for their Cebgo flights via the Cebu Pacific check-in page. Online check-in closes one hour before scheduled flight departure time. For a smooth and seamless journey at the airpot, we recommend that you check-in online.

Check-in en el aeropuerto

If a passenger cannot or doesn't want to check-in online, they must check-in at the airport. Airport check-in opens 2 hours before the flight departure time and closes 45 minutes before the scheduled flight time. Check-in can be completed by visiting one of the airline check-in agents at the check-in counter, however please note that airport check-in may incur in added fee's.

Frequent Flyer Programme

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Cebgo's frequent flyer programme is called 'GetGo'.

GetGo

Cebgo shares the same frequent flyer program as its parent airlines, Cebu Pacific. The frequent flyer program is called GetGo and allows you to earn points that you can spend on Cebgo or Cebu Pacific flights.

For every P5 spent on Cebgo or Cebu Pacific flights, passengers will earn one GetGo point. GetGo points can also be earned by shopping with any of GetGo's affiliate partners.

GetGo members can also benefit from a range of member perks, which include discounts on select retail stores and hospitality services.

You can earn GetGo points when buying Cebgo flights through Alternative Airlines by selecting Getgo and adding your frequent flyer number on the passenger details section of the booking process.

Alianza de aerolíneas

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Cebgo is a part of 'Value Alliance'.

Value Alliance

Cebgo is a member of Value Alliance, which is the world's second-oldest airline alliance. Other members of the Value Alliance include:

These airlines work in unison to provide interline flights for passengers. This means that each airline can expand its reach by offering passengers a connecting flight from one of its partner airlines under on the same itinerary.

Special Services

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Find out all the special services offered by Cebgo.

Wheelchair Assistance

If you need wheelchair assistance during your airport journey,contact Alternative Airlines. We will get in touch with the airline that you are flying with that you or a member of your booking requires wheelchair assistance. You can also request wheelchair assistance at the airport if needed.

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Destinations that Cebgo flies to

Cebgo flies to over 30 destinations within the Philippines, including destinations such as Boracay, Cebu, Davao, General Santos, Kalibo, Manila, Naga, Pagadian, Zamboanga City and more.

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Frequently asked questions

What is the difference between Cebgo and Cebu Pacific?

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Cebgo is regional brand of Cebu Pacific. Cebu Pacific and Tiger Airways Holdings in the parent company of Cebgo. This means that the parent organisations of Cebgo, have controlling interest in Cebgo. The parent companies work together to operate scheduled flights for passengers as well as cargo flights.

What terminal does Cebgo fly from?

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Cebgo operates its flights from Terminal 4 at Manila Airport and from Mactan–Cebu International Airport, Cebu Pacific Air and Cebgo operates domestic flights from Terminal 1.

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