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Copa Airlines

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Baggage Policy

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Your baggage allowance will depend on the fare you purchased at the time of booking.

Equipaje de Mano

For domestic flights within Panama, passengers are allowed one piece of carry-on baggage. This hand luggage must be a maximum of 10 kg, and fit the dimensions 22 x 14 x 10 inches.

For international flights, the baggage allowance is one piece per person, weighing a total of 10kg.

In addition to carry-on baggage, passengers are permitted to one personal item each. This can be items such as a handbag, coat, laptop case. The dimensions of the personal item must measure a maximum of 36 combined inches. This applies to both international and domestic flights.

Equipaje Facturado

Economy Promo & Classic Fares: 1 piece, 23kg max weight.

Economy Full Fare: 2 pieces, 23kg each.

Business Class: 2 pieces, 32kg each.

Exceso de equipaje

Copa Air charges for bags that are not pre-purchased or allocated according to your ticket type. Extra baggage can be added to your reservation when booking your Copa Airlines flights through Alternative Airlines. Please contact our expert customer service team for more information.

Cabin Classes

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Copa Airlines has 2 cabin classes - Economy and Business class.

Clase Económica

Instalaciones de clase económica

Food and drink are served on all flights. On short-haul flights, this will depend on the time of day - if flying during breakfast, lunch or dinner, a light meal will be served, otherwise, snacks are available. Some aircraft are equipped with a new entertainment system, called the Showpass Cup, which allows passengers to view content on their digital devices. To do so, passengers will need to download the Copa Airlines app before flying.

There is an in-flight magazine for passengers to read, with duty-free shopping available.

On long-haul flights, economy passengers can enjoy a warm meal on-board, and catch up with the latest movies and your favourite TV shows with the in-flight entertainment system.

What are Economy Class Seats Like?

The comfortable seats have padded headrests, armrests and fold-down trays, along with overhead and under-seat storage. Seats are configured in a 3-3 formation.


Passengers who travel in the Business Class cabin can enjoy greater comfort for a relaxing flight full of exclusive benefits.


Special check-in lines at airport counters, boarding gates and priority baggage handling. Privacy and maximum comfort with 10/12 (Embraer 190 AR), 12 (Boeing 737-700) and 16 (Boeing 737-800 and Boeing 737 MAX 9) seats. For international flights, Copa Airlines meal service includes great wines and liquors as well as their best gastronomical selection. Bonus miles for all members of the ConnectMiles frequent flyer program. Enjoy access to all Copa Club and Star Alliance VIP lounges worldwide.

What are Business Class Seats Like?

The seats are upholstered in high-quality leather and configured in a 2-2 formation. Depending on the type and duration of the flight, extra pillows and blankets are provided.

In-flight Entertainment & WIFI

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Every month, Copa offers passengers a range of movies, music channels and new content to keep passengers entertained on their Copa flight. Spanish, English and Portuguese are available on the flight for passengers that understand these languages.


To watch TV shows and more on your Copa flight you can now download the airline’s app to stream your inflight entertainment straight to your personal device.


To watch movies on your personal device, you can now download the Copa app.


WiFi is not available on Copa Airlines flights. However, there is a service called Showpass that allows passengers to stream TV/film onto their digital devices via WiFi - note that this service is available only on selected flights.

Food & Drink

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Copa Airlines offers a number of meal options for its passengers. Special dietary requirements can also be requested prior to your flight departure.

Opciones de comida de Copa Airlines

Copa Airlines provides food and drinks on all flights. Menus are created to provide a balanced diet using high-quality ingredients that are tasty and satisfying. What and how much is offered will depend on the route, duration and departure time of your flight, but will range from snacks to breakfast or a hot meal. You can view the exact meal offerings on the Copa Airlines website.

Desafortunadamente, los pasajeros de vuelos domésticos dentro de Colombia y Panamá no recibirán comida, ya que los servicios no son lo suficientemente largos para facilitarlos. Los pasajeros también pueden traer su propia comida a bordo para disfrutarla durante su vuelo.

Special Dietary Requirements

Para los pasajeros de Copa Airlines en vuelos internacionales, se puede pedir una comida especial para satisfacer necesidades dietéticas específicas. Esta comida debe pedirse al menos 24 horas antes de volar en el sitio web de Copa Airlines, o contactando a la Alternative Airlines Equipo de atención al cliente si ya ha realizado una reserva con nosotros. Las siguientes comidas son las comidas especiales disponibles en los vuelos de Copa Airlines:

Drinks & Alcohol

On all Copa Airlines flights, a drinks service will be available consisting of both hot and cold soft drinks. Unfortunately, passengers cannot drink your own alcoholic beverages onboard.


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Copa Airlines ofrece una serie de opciones diferentes para el registro de pasajeros, incluido el check-in web, el check-in móvil y el check-in en el aeropuerto.

Web Check-in

Passengers can use web check-in on their desktop or laptop through the Copa Airlines website. The check-in time for web opens 24 hours before your flight and closes 1 hour before departure. Please remember to print your boarding pass once you've checked-in.

Check-in móvil

Passengers can use their mobiles for check-in by using the airline’s mobile site. The check-in time for mobile check-in is the same for the web — it opens 24 hours before your flight and closes 1 hour before departure.

Check-in en el aeropuerto

Passengers can check-in at the airport at the Copa Airlines check-in counters. For domestic flights, check-in opens one hour before flight departure time and closes 45 minutes before departure. For international flights, check-in opens 3 hours prior to scheduled departure time and closes one hour before departure.

Airport check-in is the only way that those travelling with pets or who need special assistance can check-in.

Frequent Flyer Programme

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Copa Airlines' frequent flyer programme is called 'ConnectMiles'.


Los pasajeros que desean acumular millas y puntos cuando viajan con Copa Airlines pueden registrarse para obtener una cuenta de ConnectMiles en el programa de lealtad de viajero frecuente de Copa. Los pasajeros que vuelan con Copa Airlines pueden tener acceso a la famosa revista en vuelo Panorama de las Américas y explorar más sobre la cultura de Panamá. Los poseedores de boletos de Economy Class pueden disfrutar de entretenimiento en vuelo con una selección de películas, música y comedias.

When you make your Copa Airlines booking through Alternative Airlines it is easy to collect your frequent flyer points. Simply select ConnectMiles as your frequent flyer program of choice from the drop-down options, and add your personal membership number.

Alianza de aerolíneas

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Star Alliance is one of the leading global airline network, which has 26 member airlines. Star Alliance was founded in 1997 with the five founding airlines: Scandinavian AirlinesThai AirwaysAir CanadaLufthansa and United Airlines. The alliance has grown considerably now to airlines which fly to 1,321 airports and 193 countries, carrying 637 million passengers every year!

Special Services

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Copa Airlines offers a number of special assistance services for passengers.


Todas las reglas y regulaciones para viajar con un animal de servicio, mascota, o animal de apoyo emocional, en los aviones de Copa Airlines. Alternative Airlines Proporcionar información útil necesaria para volar con un animal.

Unaccompanied Minors

Copa Airlines offers an unaccompanied minor service for children between the ages of 5 and 14 who are planning to travel alone. Please note that this service doesn't include during the flight so, your child must be able to feed themselves without any assistance.

Pregnant Women

Copa Airlines allows women with less than 30 weeks of pregnancy to travel without a medical certificate. From the 30th week of pregnancy, Copa Airlines requires that you present a medical certificate stating that you're fit to fly and the date of expectancy.

Wheelchair Assistance

Copa Airlines offers wheelchair assistance for passengers who have reduced mobility. If you or a member of your party require special assistance please contact Copa Airlines at least 24 hours prior to your flight departure time.

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Destinations that Copa Airlines flies to

Copa Airlines destinations include flights to the Miami, New York, Orlando, Havana, Cancun, Santiago and more. The full details are displayed in the table below:

Buy now, pay later

Buy your flights now and pay later

No way, really?! Yes! We’ve partnered with some amazing BNPL payment providers to allow you to pay for your flights over time, with ease.

Frequently asked questions

Are Copa Airlines flights refundable?

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Whether your Copa Airlines flight tickets are refundable will depend on the terms and conditions of your flight ticket. The details of your ticket will be outlined during the booking process. When you book your flights through Alternative Airlines, we also give you the option to add flight insurance to your booking. This entitles you to a refund if you need to cancel your flight for a number of reasons outside your control.

Can I select my Copa Airlines seat?

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Yes, when you book your flights through Alternative Airlines it’s easy to select your seat preference at the time of booking. With Copa Airlines, advanced seat selection is also available prior to departure, so you’ll know exactly where in the cabin you’ll be sitting.

Can I buy my Copa Airlines flights now and pay later?

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Alternative Airlines offers the option to book now and pay later on any of the hundreds of flights available to book through our site, including Copa Airlines. Through Sezzle, Klarna, Quadpay, Affirm, or any of our other payment plan options. You can split the cost, interest free, no matter which airline you book. To find out more check out our Copa Airlines - Fly Now Pay Later page.

Did you know you can also pay for your Copa Airlines flight using PayPal?

Where does Copa Airlines fly to?

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Copa Airlines flies to over 75 destinations in over 30 countries in North America, Central America, South America, and the Caribbean. Copa Airlines flies to many destinations from its hub in Panama.

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