I couldn’t ask for a better and an excellent travel agent. Very informative as well as very helpful every time I call. This is my second time using Alternative Airlines and having Affirm to help me with a line of credit is an excellent help to make my travel experience a pleasant one. Thank you!
“Awesome customer service”
I have used Alternative Airlines a few times now. My experience with them has been great! They negotiated for a fairer deal for me once the airline cancelled the second leg of my flight during the new year. The second time I wanted to cancel my flight - they managed to get me some refund while the airline itself refused to give me any when I called them. I would absolutely recommend this travel agent to my friends.
“Easy to use...great customer service!”
I was very pleased by the prompt response to my emails regarding a booking on Logan Air. The web site was easy to navigate. When I did not know how to book our seats, I emailed customer service and they responded within 12 hrs and booked our seats for us! I have already checked our Airline reference number with Logan Air directly and all looks good. Thank you Phoebe in Customer Service!
When booking my flight I made an entry error. I emailed customer service. I received a quick response that my mistake had been corrected. I was very pleased and will is this company again.
“'Fantastic customer service! Easy to use booking! Thank you!”
I made a mistake on the birthdate and it was resolved immediately without any hassle or time! Awesome job ladies!