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Baggage Policy

Enter Air's has a different baggage policy for carry and checked baggage. When travelling on Enter Air passengers are given a carry-on baggage allowance of 5kg carry-on baggage allowance.

Equipaje de Mano

Passengers flying on Enter Air are given a carry-on baggage allowance of 5kg carry-on baggage allowance. Luggage must fit within the overall dimensions of 115 cms (w x h x l).

Carry-on luggage must fit in the overhead locker or under the seat and no dangerous goods should board the aircraft. The airline reserves the right to decide which items are allowed onboard the aircraft.

Equipaje Facturado

Passengers flying on Enter Air are given a checked baggage limit of 20kg on most flights. However, this limit is reduced to 16kg on routes that fly to or from the following airports:

  • Abeid Amani Karume (ZNZ)
  • Amílcar Cabral (SID)
  • Bandaranaike (CMB)
  • Fujairah (FJR)
  • Ras al khaimah (rkt)
  • Salalah (sll)

Checked baggage dimensions must be no larger than 80 x 120 cms, no matter where passengers are flying.

Food & Drink

On-board catering could be free of charge depending on the type of ticket purchased. Some fare classes include catering options whereas some don't. If you are unsure please contact our customer service team if you have purchased your ticket with us.

Food can also be purchased onboard, sandwiches, alcoholic and non-alcohol beverages, hot meals and snacks are available in the menu. The menu is available in the onboard magazines. Credit card payments are accepted including Visa, MasterCard, American Express, etc.

Check-in

Unfortunately, passengers flying with Enter Air cannot check-in online, instead they must check in at the airport.

Web Check-in

Enter Air doesn't offer online check-in for any of its flights or services.

Check-in en el aeropuerto

As Enter Air doesn't offer online check-in, passengers must check-in for their flight at the airport by presenting the relevant travel documents to an Enter Air check-in agent. Airport check-in opens two hours before scheduled flight departure time and closes 45 minutes before.

Passengers must present valid photographic identification and visa for the arrival country (if applicable) at check-in. Failure to meet the airline's check-in requirement may be denied boarding.

Programa de viajero frecuente

Frequent flyer programme is not offered to the passengers.

Alianza de aerolíneas

As a charter airline, the airline does not belong to any global airline alliance.

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Destinations that Enter Air flies to

Enter Air flies to the destinations below across Europe, Africa and the Middle East. These destinations include Tirana, Sofia, Split, Hurghada, Athens, Poznań, Warsaw and more.

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