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Baggage Policy

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EVA Air has a different baggage policy for carry-on and checked baggage.

Equipaje de Mano

The baggage allowance for EVA Air passengers travelling on Royal Laurel, Premium Laurel or Business Class tickets is two pieces of hand luggage, with each piece of baggage not exceeding 7 kg in weight. Passengers travelling with a Premium Economy or Economy Class ticket are allowed one piece of hand luggage, weighing 7 kg.

Dimensions for each piece of hand baggage taken should fit within the dimensions 23 x 36 x 56 cm. In addition to this, passengers of all classes are permitted one personal item each. This could be an item such as a handbag, laptop bag or umbrella. The personal item must fit within the dimensions of 40 x 30 x 10 cm.

Equipaje Facturado

The baggage allowance for EVA Air depends on the class of ticket and the destination flying to/from. Your ticket will detail the free baggage allowance you are entitled to, and the following is to be used as a general guide only.

For passengers travelling to or from the US, Canada and certain countries in South and Central America, passengers are allowed two pieces of baggage each as follows:

  • Business / Premium Laurel / Royal Laurel - 2 x 32 kg.
  • Premium Economy - 2 x 28kg.
  • Economy - 2 x 23kg.
  • Economy (with Discount Fare) - 1 x 23kg.

Para pasajeros a otros destinos, se aplica lo siguiente:

  • Business / Premium Laurel / Royal Laurel - 40 kg de peso está permitido.
  • Premium Economy - 35 kg de peso está permitido.
  • Economía - 30 kg de peso está permitido.
  • Economy(Discount Fare) - 20 kg of weight is allowed.

Cabin Classes

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There are 5 classes onboard EVA Air, from the cheapest yet comfortable Economy Class, up through to the most luxurious and top-class flying experience of the Royal Laurel Class.

Clase Económica

Get the best value for money when flying on Eva Air's Economy Class. Economy on Eva Air has actually been rated one of our best airlines for economy class, notably for its food.

Economy Class Facilities

Economy class in Eva Air features fresh and healthy food, with both western and Asian options.

Cabin attendants are always friendly and helpful, meaning you get a premium service regardless of the class you are travelling in.

Se proporciona entretenimiento en las aeronaves 777-300 ER y A330- 200 / 300. Estas pantallas táctiles son de alta resolución con opciones de música, películas y juegos, además de la demanda de video / audio.

Asientos de clase económica

Feel extra comfortable with the shape-memory cushioning on the seats in Economy Class on the 777-300ER and A330-200/300 aircraft. Adjustable headrests and seat recline are available for full added support and rest.

Economia Premium

Premium economy passengers can enjoy the comfort from the seat of business class, with extra considerations to help you enjoy your flight that little bit extra, whilst not being extravagant to help keep costs low and affordable. This class is suitable for both business and leisure travellers.

Facilities

In premium economy, passengers can enjoy the state-of-the-art entertainment system through their personal 11-inch personal entertainment devices.

Passengers will receive an amenity kit, complete with items for an overnight stay such as lip balm, socks, sleep mask and earplugs. In addition, each passenger will receive a pillow and blanket.

There is tasty and healthy food served in Premium Economy, which is served with wine, beer or non-alcoholic drinks.

Seats

Seats are more spacious in premium economy, with plush seats which have 38 x 19.5 inches of seating space, allowing plenty of legroom.

Business

Business class allows passenger to continue their business in comfort whilst amongst the clouds.

Facilities

Business class passengers can enjoy the in-flight entertainment system on their personal touch screen in-seat device.

Passenger's business class experience begins at the airport, with access to the VIP airport lounges, fast-track check-in counters and extra baggage privileges. There is also priority baggage unloaded for premium customers, so that they do not have to wait at the airport to retrieve their bags.

Seats

Seats in Business are cosy yet spacious, with comfortable modern seats allowing for total relaxation. They also contain an in-seat power socket, so that you can keep your personal devices charged at all times.

Premium Laurel Class

Facilities

Passengers can enjoy noise-cancelling headphones so that they can either watch films or TV through the 15.4-inch entertainment system without distractions, or relax and get off to sleep without noise keeping you up.

Passengers will receive an overnight kit, to help alleviate the dryness or flying. There is also a feather pillow and quilt for your use, to help emphasise comfort.

Use your flight time as an office, with features such as reading lamps, retractable dividers and connectivity for internet or phone calls.

Food in Premium Laurel class is of a 5-star quality, with passengers having a wide choice of food and drinks, all served on china.

Like business class passengers, premium laurel passengers will have access to VIP lounges at the airport, fast-track check-in counters, and additional baggage privileges with priority baggage unloading.

Seats

Seats in Premium Laurel are luxury, and are organised in a 2-2-2 arrangement, giving you a wide and private space. The reclining seats have more than 60 inches of seat pitch, and recline to an almost flat position. The seats are built with adjustable headrests, footrests, lumbar support and additional ergonomic features to ensure you can get as comfortable as possible. There are also power outlets in your seat.

Royal Laurel Class

Passengers can fully engage with their flight, experiencing only the best comfort, food and service whilst in the air.

Facilities

Passengers can enjoy 5-star quality food, with healthy and diverse options and premium and fresh ingredients, creating dishes such as Hors D’oeuvre, Chef’s Special, Sweets and Bread. These are paired with the best quality wines and other alcoholic beverages, to perfectly complement the flavours.

Seats

Cabins in the Royal Laurel class are exclusive and private, with a fixed panel to create your own space. Passengers can relax and sleep in the converting seat-to-flatbed, to ensure they get a comfortable and restful nights sleep.

In-flight Entertainment & WIFI

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Each seat has its own personal device, regardless of the class flying. Through this, passengers can experience a world of entertainment on the Star Gallery, Eva Air's state of the art in-flight entertainment system. From the latest Hollywood movies, classic TV shows and comedies, and games at the touch of your fingers with the easy-to-use interface. TV shows and movies are updated monthly to ensure even frequent flyers are kept entertained on board. In addition, passengers can enjoy the enVoyage Inflight Magazine.

WIFI

On board the 787, 777-300ER and A330-300 aircraft, passengers can access the EVA Air inflight WiFi. There are different data plans available to purchase unless the passenger has prepaid for the service.

The cost for the Lite plan, of 30MB is USD 4.95.

The cost for the Standard plan, of 100MB is USD 14.95.

The cost for the Business plan, of 300MB is USD 29.95.

Food & Drink

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EVA Air offers a number of food options onboard - please contact EVA Air at least 24 hours prior to your flight departure time if you have any special requirements.

Opciones de Eva Air Meal

Economy, Premium Economy and Business class passengers can enjoy fresh, tasty and healthy enjoy meals onboard flights. Passengers in Premium Laurel Class and Royal Laurel Class passengers can enjoy a five-star main course, which can be pre-ordered, in addition to appetisers, desserts and a salad bar.

Special Dietary Requirements

Passengers can pre-order special meals to suit any dietary requirements. This can be done from their website via the “Meal Order’ tab, at least 24 hours before flying (Unless ordering Kosher meals which must be ordered 72 hours before travelling). If their online selection does not suit your dietary needs, contact EVA Air reservations to see if they can make alternative arrangements. The meals available are:

Comida infantil

Comida para niños

Comida post-destete

Comida dietetica

Comida para diabetico

Comida intolerante al gluten

Low-Calorie Meal

Comida baja en grasa / baja en colesterol

Comida baja en sal

Comida baja en lactosa

Comida liquida completa

Comida semifluida

Comidas vegetarianas

Comida vegetariana de lacto-ovo

Comida vegetariana de Jain

Comida hindú vegetariana

Comida vegetariana cruda

Comida vegetariana vegetariana

Comida religiosa

Comida kosher

Comida musulmana

Otra comida

Comida de mariscos

Drinks & Alcohol

Los pasajeros pueden comprar bebidas alcohólicas y no alcohólicas en cualquier momento, pero algunas clases pueden incluir bebidas incluidas en sus tarifas.

Los pasajeros de Premium Economy reciben bebidas de cortesía con su comida, que incluyen vino, cerveza y también bebidas sin alcohol.

Los pasajeros de la clase Royal Laurel pueden esperar una selección de vinos famosos y otras bebidas alcohólicas, incluido su galardonado champán.

Check-in

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When flying with EVA Air you can choose to check in online, on mobile or at the airport.

Web Check-in

You can check-in for your flight online to obtain a mobile boarding pass. Online check-in opens 48 hours before departure, and closes 1.5 hours before departure.

Check-in móvil

You can also download the airline mobile app to manage your flight booking, check your flight status and check-in online. You can then download your eTicket onto your mobile device to save printing it. This service has the same open and closing time as online check-in, between 48 hours and 2.5 hours before your flight departure.

Check-in en el aeropuerto

You can choose to check-in at the airport either with the staff at the EVA Air check-in desk, or by using the self-service check-in kiosk.

Opening times for check-in desks vary depending on the airport departing from. It's recommended that passengers check-in at least one hour before scheduled departure time for international flights. However, for larger, busier airports, passengers should arrive three hours before to check-in.

Frequent Flyer Programme

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EVA Air's frequent flyer programme is called 'MileageLands Program'.

MileageLands Program

EVA Air operates a frequent flyer program called Infinity MileageLands Program to reward regular travellers. Infinity MileageLands members can accumulate flight mileage points not only for distances flown with EVA Air/ UNI Air but also flying on Star Alliance with 28 airline carriers.

There are four tiers of this membership programme: Green, Silver, Gold and Diamond. For lucky frequent flyers, you may be able to collect enough points for the airline's Royal Laurel class.

Puede acumular puntos de viajero frecuente fácilmente al reservar un vuelo de EVA Air con Alternative Airlines . Descubrir cómo reservar vuelos de viajero frecuente con alternative airlines y aproveche al máximo la alianza de su aerolínea elegida.

Alianza de aerolíneas

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EVA Air is a member of the Star Alliance.

Star Alliance

EVA Air has been a member of the Star Alliance since 2013. Through Star Alliance, EVA Air is in partnership with 40 different airlines (subsidiaries included). This means that passengers of EVA Air benefit from codeshare and interline agreements between other airlines, as well as being able to earn and spend frequent flyer points for each airline involved in the Star Alliance.

Special Services

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EVA Air offers a number of special assistance services. Read more about the special services that you can request on your EVA Air flight below.

Travelling With Pets

EVA Air will transport qualifying pets and animals on board their flights. For more information about how to transport pets and animals, see our page here, or check EVA Air's specific page on animals.

Asistencia especial

Any passenger requiring any form of special service should contact the airline directly to see individual advice and guidelines. This should be done well in advance to allow time for any arrangements that need to be made.

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Destinations that EVA Air flies to

EVA Air operates flights to destinations around the world, with many originating out of its hub airport in Taipei. The following tables summarises the destinations that passenger flights go to, so does not include the destinations of the Eva Air Cargo flights.

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