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Baggage Policy

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FlyArystan has a different baggage policy for carry-on and checked baggage.

Equipaje de Mano

Passengers are permitted one free cabin bag. This bag should not exceed 56 x 45 x 20cm, and 5kg in weight.

Please note that all items carried by the passenger are considered carry-on baggage, and the airline recommends that passengers put your things in one piece of hand luggage in advance.

Equipaje Facturado

Passengers are able to add checked baggage to their reservations during the booking process. Each passenger can add up to 60kg of checked baggage to their booking. Each bag must not exceed 32 kg. The total dimensions of each bag (the sum of the three measurements) must not exceed 158cm.

Cabin Classes

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What are seats like?

Passengers can sit back and relax in the comfortable seating, with padded headrests and armrests and adjustable lighting and air con. There is ample storage space in the overhead compartments.


Passengers are able to purchase snacks and beverages onboard the flight. There is no in-flight entertainment system, however, the airline has its own magazine available for passengers to read during the flight.

Ticket Fares

Although Economy is the only cabin class available, there are two ticket tariffs to choose between, which determine the level of flexibility of the ticket, as well as benefits such as reduction on an accompanying child's ticket. The following is an example of the difference between the two tariffs:

Standard Fare: Refunds not allowed under terms and conditions.

Special Fare: Refunds allowed under terms and conditions, 50% discount on the ticket price of accompanying child/infant.


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Check-in time vary depending method of check-in used.

Web Check-in

Online check-in is open from 15 days up until one hour before flight scheduled departure time. To check-in online visit the airline's online check-in page, click the 'check-in' tab and enter the relevant flight details. 

Check-in en el aeropuerto

Passengers can check-in at the airport from two hours before the scheduled flight departure time up until 40 minutes before. Baggage drop also closes 40 minutes before flight departure time. Boarding usually closes 30 minutes before flight departure time.

Food & Drink

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Meals, snacks, and beverages (hot and cold) are available thanks to the 'Arystan Cafe'. Lunch coxes are available to pre-order during the booking process, or purchase onboard the flight. Passengers can choose from: hot drinks, sandwiches, snacks, soft drinks, special combo lunch, and special combo breakfasts and lunches.

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Destinations that FlyArystan flies to

As of 2021, the airline flies to 15+ destinations domestically within Kazakhstan. Popular destinations include: Almaty, Uralsk, Pavlodar, Karaganda, Taraz, Nur-Sultan, and Shymkent.

To learn more about flying domestically in Kazakhstan please visit our 'Domestic Flights in Kazakhstan' page.

Destinos Internacionales

The airline also operates a single international route, flying between Almaty International Airport and Zhukovsky International Airport, in Moscow, Russia.

  • Zhukovsky International Airport (ZIA), Moscow, Russia

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