Passengers receive one piece of carry-on baggage as long as it doesn't exceed a maximum dimension of 115cm. One personal item will be allowed onboard as well as long as these items onboard can fit in the overhead lockers or under the seat. The total carry-on baggage permissible weight cannot exceed 10kg.

Every passenger is entitled to one piece of checked baggage weighing up to 20kg. First Class passengers have a free baggage allowance of 45kg. Baggage exceeding 32kg will not be accepted as checked baggage due to international health and safety regulations. All baggage has to fit within the dimension of 50cm x 60cm x 120.

Passengers hoping to buy excess baggage for its flight can do so when booking with Alternative Airlines. This can be done during the booking process or speak to our customer service team to assist.

Online check-in procedure isn't necessary for Hokkaido Air System flights. Passengers can use the JAL Touch & Go system to board the aircraft.

Check-in can be completed via the airline check-in kiosk or at the airport counter. Check-in must be completed at the 20 minutes before scheduled departure time. At Alternative Airlines, we recommend passengers to arrive at the airport two hours before scheduled departure time.