Guide to Using My Account
How to use your Alternative Airlines Account
The Account is a feature on Alternative Airlines which allows users to log in and personalise their experience on our website. You can easily sign-up or log in to be able to use the features.
Why use your Account?
Book flights quickly and easily
Once you have signed up and entered your details into your Account, you will be able to book your flights and checkout quicker. This is because your account will save your details meaning you don’t have to enter them every time you book, speeding up your future bookings.
Save your searches
The Account has a feature where you can save your flight searches and come back to them at a later date. You can resume previous searches meaning you can save time putting in the details of your search again.
Purchase additional baggage
When using your Account, you can add baggage to your existing booking.
Select your seats
If you have a preference for where to sit on your flight, you can now select your seats for your existing flight. Find out more on how to do that here.
View your previous bookings
Keep track of what exactly you have booked with us, in case you forget flight details and need reminding, or simply want to know more about your previous bookings.
Sign Up Easily
You can choose to sign in with your Facebook or Google account, which makes the sign-up process even quicker and easier. You can also sign in with your email address, creating a secure password associated with it.
Save your card details
We know it's frustrating when you want to book a flight but can't find your card, or have to get up to find it. That's why we've added the secure feature where people can safely store their card details to be used next time you book your flight. Discover how to save your card details here.
How to Create an account on My Account
On any page on the Alternative Airlines website, you can see a ‘Sign Up' button in the top right-hand corner. This is the button which you can click to sign up for My Account.
When you click this button, you will be taken to a page where you can begin the sign-up process, as below.
There are three options you can choose from to sign up for your My Account:
Sign Up with Facebook
One of the options is to sign up with your existing Facebook account. When you click the ‘sign up with Facebook’ button, you will be redirected to a Log in screen with Facebook, where you can enter your email address and password associated with your Facebook account. These details are secure, as Facebook does not share them with us. Once you give Alternative Airlines permission to use your Facebook account to log in, you will be able to see your dashboard on My Account. You will know if you are signed in if you can see your Facebook profile picture in the top right corner of the page.
Sign Up with Google
If you’d prefer, you can also sign up to My Account with your existing Google account. When clicking the ‘Sign Up With Google’ button, you will be redirected to a Google screen, where you will be required to enter your email address and password associated with your Google account. Once you have successfully completed this screen, you will be redirected back to Alternative Airlines My Account screen, where you will see your Google picture and name on the top bar.
Sign Up with an e-mail address
If you’d prefer, you can also opt to sign up for your My Account with an email address. To do this, simply complete the email address, password and name fields and press the Sign Up button.
How to Log In to My Account
If you have previously set up an account with Alternative Airlines, you can choose to quickly access your details by logging in. To do this, click the ‘Log In’ button at the top of the screen on any page on Alternative Airlines. You can choose to Log In with either Facebook, Google or via email address, each of which has the same process as signing up shown above.
If you have forgotten your password when logging in to your email, don’t worry as you can click ‘Don't remember your password?’. You will be asked to enter the email address associated with your account and click ‘Send email’. An email will be sent to your email address where you will be given instructions to reset your password.
How to add travellers
One handy feature of My Account is the ability to add ‘travellers’ where you can create profiles for each traveller to save their details for the future. This means you save time having to enter these details each time you book with us.
On the Account Dashboard, click on the ‘Travellers’ tab and click on ‘Add a traveller’. A ‘Traveller profile’ form will appear where you can enter all details of the traveller. Required details include title, full name and date of birth.
On each profile, you can also add details such as if special assistance is required, seat preference, meal preference and frequent flyer programme. You can add as many travellers as you wish to your My Account by just filling out the profile each time.
How to find existing / upcoming flights
In your Account, you can also find flights that you have coming up, and flights that you have been on in the past. From the dashboard, click ‘Your upcoming flights’ to view flights that you have booked, but have not yet travelled on yet. This will be compressed in a list, but to view more details, simply click to view full details.
When back on your dashboard for My Account, you can click on the ‘Previous Bookings’ which brings up flights you have already travelled on. You can click on each tab within it to view more details.
Additional Features
Did you know that you can also select seats for your upcoming flights when using your account? Simply click 'Select Seats' on the dashboard and select your upcoming flights to begin selecting them. For more information on how to do this, check out our guide on seat selection here.
Through your Account, you can also safely store your card details in the feature, meaning you can book flights more easily and quickly in the future without having to have your card to hand. Find out more about this feature, including how to do it here.