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Baggage Policy

Jam Air Express has a different baggage policy for carry-on and checked baggage policy.

Equipaje de Mano

Passengers are allowed one small item of carry-on baggage that must not exceed 5kg in weight. This baggage must be able to fit under the seat in front of you. Please be mindful that Jam Air Express planes don't have overhead baggage compartments, so if it doesn't fit under the seat, the baggage might not be allowed on the plane.

Equipaje Facturado

Passengers are given a minimum of one piece of free checked baggage and a maximum of three pieces of free checked baggage, depending on the type of fare that they purchase. Baggage can't weigh more than 20kg per piece. 


Jam Air Express passengers must check in at the airport since the airline doesn't offer online check-in.

Online Check-in

Online check-in is unavailable on Jam Air Express flights.

Check-in en el aeropuerto

Passengers can check-in at the airport by visiting one of the check-in agents. Passengers should check-in for their flight no later than 20 minutes before their flight is scheduled to depart.

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