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Jazeera Airways has a different baggage policy for carry-on and checked baggage - this also depends on cabin class.
Any item of carry-on baggage must not exceed the dimensions of 55 x 40 x 20cm (21 x 16 x 8in), regardless of the class you are travelling in.
All carry-on pieces must be declared at the check-in counters and Jazeera Airways' carry-on tags must be attached to every carry-on piece. Infants are not allowed any checked-in or carry on baggage, although if you're travelling with infants, you're permitted to carry an additional 10kg / 22lbs of hand baggage.
If you're travelling in Economy Class, you're permitted 1 item of carry-on luggage, weighing a maximum of 7kg / 15lbs.
If you purchased a Business Class fare, you're permitted 2 items of hand luggage, which must not exceed 15kg / 33lbs for combined total weight.
Regardless of your individual baggage allowance, every item of baggage must not exceed 32kg / 70lbs in weight, and not exceed the combined linear dimensions (L+H+W) of 158cm / 62in for each bag.
If you have an Economy ticket, you're allowed 30kg / 66lbs of checked baggage (40kg / 88lbs for certain flights according to fare rules). Economy class passengers are permitted a maximum of 2 items of checked baggage.
If you have a Business ticket, you're allowed 30kg / 66lbs of checked baggage and 50kg / 110lbs (60kg / 132lbs for certain flights according to fare rules). Business class passengers are permitted a maximum of 3 items of checked luggage.
On most Jazeera Airways routes, there are only two classes of travel; Economy and Business classes. However, on some select routes, there is a Premium Economy service in addition.
Jazeera Airways’ Economy Class include 30 kilograms in free baggage allowance for every passenger and a selection of onboard meals and snacks available to purchase from the Jazeera Cafe menu (options changing monthly).
Economy Class seating has comfortable leather seats with a seat pitch of 78cm / 31in.
You'll receive a generous 40kg / 88lbs of checked luggage, with your ticket including complimentary seat selection. You'll also get complimentary in-flight hot meals, with options that change monthly.
Seats in Premium Economy have additional legroom and a vacant middle seat, meaning you have more personal space during your flight.
Business Class passengers are treated to an exclusive flying experience, which starts at the airport with airport lounge access (dependent on the departure airport), dedicated check-in counters, priority passport control, luggage clearance and boarding and disembarkation.
In addition, if you're flying Business, you can have a very generous baggage allowance of 50kg / 110lbs total weight.
Whilst onboard, you will have an excellent flying service with dedicated business class staff, complimentary seat selection and free meals and drinks on board.
The Business Class cabin is separated from the rest of the plane, providing a quiet and private space, complete with luxurious and comfortable seating.
There is currently no First Class onboard this airline. For a premium flying experience, why not upgrade to Business Class?
Jazeera Airways passengers may check-in online or at the airport if they wish.
You can check in online for your Jazeera Airways flights from 24 hour hours before flying and up to 1 hour before the flight departure time. Simply head to the Jazeera Airways website to proceed with web check-in. Web Check-in also allows you to check in your luggage in advance, select your seat, meal options (if available) and many more, before you depart for the flight. Check in and print your boarding pass directly from your computer.
If you've not checked in online, you'll need to check in at the airport. At Kuwait Airport, check-in will open 6 hours before flight departure time and at all other airports, this service will commence 3 hours before flying. The check-in desks will close 45 minutes before departure, apart from at Istanbul, Egypt and Dubai Airports which close 1 hour before the flight departure time.
As of marzo 2019, Jazeera Airways has introduced state-of-the-art self-check-in kiosks at Terminal 5 (T5) at Kuwait International Airport which can be used to check in yourself at the airport.
You can download the Jazeera Screens app before flying and connect to the plane's WiFI to access films, TV shows and music directly from the app on your own personal device. You'll have a wide choice of entertainment which includes recent Hollywood films, classic films, Arabic and Bollywood films, TV shows, Kids' TV shows and Sports.
You can connect to the complimentary in-flight WiFi which allows you to enjoy the in-flight entertainment content via the app.
If food isn't included in your fare, you can purchase items from the menu in advance of flying. Choose from Middle-Eastern delicacies such as Chicken Shawarma, Falafel or international foods such as pasta, curries or omelettes. These items have to be ordered at least 24 hours before flying. All meals onboard are halal.
Jazeera Airways ask that you request any special services required at least 48 hours before flying.
Onboard the aircraft, Jazeera have mobility-friendly facilities such as seats with moveable armrests and handrails in toilets.
Jazeera is happy to arrange wheelchair assistance, and is happy for you to use your own personal wheelchair or mobility aid where possible. Please contact the airline directly for more advice or assistance.
If you are hearing or visually impaired, you'll be briefed by staff on the safety briefings and they'll provide the necessary assistance.
Jazeera Airways are happy for expectant mothers to travel with them, as long as they have proof from their doctor that they are fit to fly after 28 weeks of pregnancy. For safety reasons, if you're 32 weeks pregnant or more, you won't be allowed to fly. For more information about flying whilst pregnant, check out our advice.
Minors can travel unaccompanied with Jazeera Airways when it has been prearranged and booked. Unaccompanied minors will be accompanied by airport staff through to the boarding pass, where they will board and be looked after by the friendly Jazeera staff. Once landed, the minors will be looked after by the ground crew who will deliver them to the receiving party.
Currently, Jazeera does not allow assistive animals to be transported in either the hold or cabin. Check out our advice on taking special service pets with you on a plane.
Since 2018, Jazeera Airways have focused on expanding its available routes to more destinations in the region. They now fly from its Kuwait base to destinations in Europe and the Middle East.
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With Jazeera Airways, you can pre-order items from the airline's special Jazeera Cafe menu which consists of Middle-Eastern delicacies such as falafels, potato bhajis, chicken masala and chicken shawarma. You can also purchase sandwiches with halloumi, turkey, beef or cheese. Jazeera also has international meals such as penne bolognese and mushroom omelette, among others. All the meals onboard are Halal. In order to indulge in these delicious meals, you'll need to order your food at least 24 hours before flying.
No, Jazeera Airways doesn't currently operate flights to/from the UK. The airline used to operate flights between Kuwait and London-Gatwick, but this route was terminated in agosto 2020 due to the impact the COVID-19 pandemic had on the airline.