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Baggage Policy

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Jeju Air's got a different baggage policy for carry and checked baggage.

Equipaje de Mano

Jeju Air passengers are allowed to bring one item of carry-on baggage on their flight with them. This bag must weigh no more than 10kg and be no larger than 115cm of three-dimension.

Equipaje Facturado

Baggage allowance of Jeju Air (As of marzo 2020):

Across the 3 cabin classes, there are different baggage allowances depending on if you're flying domestically or internationally. Fly Class doesn't allow checked baggage, Fly Bag allows 15kg and maximum of 203cm (L x W x H), 15kg and maximum of 203cm (L x W x H), 23kg and maximum of 203cm (L x W x H). Fly Bag + allows a 20kg bag and maximum of 203cm (L x W x H), 20kg bag and maximum of 203cm (L x W x H), two 23kg bags each and maximum of 273cm (L x W x H).

Cabin Classes

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Jeju Air has 2 main cabin classes and then the option for passengers to choose a pre-bundled fare.

Clase Económica

What are the facilities like in Economy?

Pre-order your meal from a range of tasty Korean delicacies using the Air Cafe service.

What are the seats like?

Economy seats do offer comfort and an ample amount of space to stretch those legs. Their seat pitch is around 29-31 inch and the seat width is about 19-20 inch.

Economia Premium

What are the facilities like in Economy?

Enjoy the tasty meals made by the famous Korean cooking TV presenter Kim Poong. You will be offered an amenity kit to give you that little extra comfort which includes slippers, earplugs, sleeping mask, as well as a beauty kit. Currently, the airline doesn't have any inflight entertainment system or any Wi-Fi connectivity onboard.

Before you board you can enjoy priority check-in, free cargo of 30kg, and relax in the JJ Loung before your flight.

What are the seats like?

You can sit back in spacious leather seats with a pitch of 42 inches allowing you to freely move your legs. You can enjoy a comfortable rest with the adjustable backrest and head support that can be reclined as much as you like in addition to this all seats are built-in with a power supply.

Class Bundles

Although all on-board class information is the same, passengers can purchase different fares which allow them to customise their experience. There are three types of pre-bundled fares:

2PLUS

Passengers can purchase this to get 10kg of checked luggage(or 23kg for flight to the Americas) in addition to selected seat purchase.

3PLUS

In this fare, passengers are able to have 10kg of checked baggage(going up to 23kg for flights to the Americas). In addition, this bundle entitles passengers to selected seat selection and an advance purchase or an in-flight meal (up to 15,000KRW).

FAMILY PLUS

Passengers in this get all of that included in the 3PLUS bundle, in addition to a child’s meal for one child, and priority boarding onto the plane.

In-flight Entertainment & WIFI

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There are no seatback screens on Jeju Air's flights but there are in-flight events available ranging from magic trick to balloon art to Tarot Card Consultation.

Food & Drink

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There are no free meals available but passengers can purchase meals onboard the aircraft. Onboard menu can be found on the website. Every passenger is entitled to pre-order one meal and it has to be done four days prior to departure.

Check-in

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Jeju Air presents its passengers with 2 ways to check-in. This can be done online or at the airport, with the option of downloading a mobile boarding pass.

Web Check-in

Passengers can check-in online through the Jeju Air online check-in page. From here you can retrieve an online boarding pass or retrieve a mobile boarding pass.

For domestic flights, online check-in opens 24 hours before your Jeju Air flight departs and closes 60 minutes before.

For international flights, online check-in opens 24 hours before your Jeju Air flight departs and closes 90 minutes before.

Check-in en el aeropuerto

Passengers can check-in for their Jeju Air flight at the airport by visiting one of the Jeju Air check-in counters. Arrive at the check-in counter at least 40 minutes before scheduled departure time for domestic flights and at least 2 hours before for international flights.

Frequent Flyer Programme

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Jeju Airs's frequent flyer programme is called 'Refresh Point'.

Jeju Air Refresh Point

Jeju Air has a frequent flyer program called the Refresh Point were is allows passengers to earn a point through travel which they can they use to purchase Jeju Air' products and services.

Alianza de aerolíneas

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Jeju Air is connected to an airline alliance called the Value Alliance who currently have 6 airline members including Cebu Pacific, Cebgo, Jeju Air, Nok Air, NokScoot, Scoot. It's the world's second alliance after the U-FLY Alliance to consist only of low-cost carriers (LCCs).

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Destinations that Jeju Air flies to

As of noviembre 2019, Jeju Air serves 42 international destinations in 13 destinations as well as 7 domestic destinations within South Korea.

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