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About JetBlue

JetBlue Airways, known as JetBlue or sometimes JetBlue airlines is a US low-cost airline. The airline has multiple bases across the US but its main hub is at John F. Kennedy International Airport. The airline flies to around 100 destinations and has a fleet of over 250 aircraft, making it the seventh-largest airline in the US. The airline mainly offers domestic flights within the US, however, it also flies to other parts of North America, as well as to Central America and South America.

The airline was founded in 1998, initially flying under the name and brand 'NewAir'. In 2000, the airline launched flights in 2000 with a flight from Buffalo to Fort Lauderdale. The airline initially launched as a low-cost carrier but over time added amenities to its services such as in-flight entertainment, meals and more.

Although the airline has a number of hubs across the US, it mainly offers point-to-point flights between many destinations in the Americas. The main destinations that it flies out of including New York JFK, Boston, Fort Lauderdale, Orlando, Long Beach, Washington-National, Newark and Tampa. New York JFK, Boston and Fort Lauderdale are particularly important destinations for the airline, with more than 100 daily departures from these airports.

JetBlue has codeshare agreements with many airlines, such as; Aer Lingus, Aeroflot, Air China, Air India, All Nippon Airways (ANA), Asiana Airlines, Avianca, British Airways, Brussels Airlines, Cathay Pacific, China Airlines, Emirates, Etihad Airways, Japan Airlines, LIAT, LOT Polish Airlines, Lufthansa, Qatar Airways, Singapore Airlines, South African Airways and TAP Portugal.

Destinations

JetBlue flies to over 95 destinations within the United States and the Americas., This includes New York City, San Francisco, Tampa, Orlando, Detroit, Minneapolis, Dallas, Houston, Michigan, the Bahamas, Bermuda, Barbados, Costa Rica, Colombia, the Dominican Republic, Grenada, Jamaica, Mexico, Peru, Puerto Rico, Trinidad and Tobago and many more.

Domestic Destinations

International Destinations

Baggage

Carry-on Baggage

Hand Baggage (Carry-On) - Each passenger may bring onboard 1 personal item (purse, briefcase, laptop, etc.) plus 1 carry-on bag. All carry-on bags must not exceed 22" L (55.88 cm) x 14" W (35.56 cm) x 9" H (22.86 cm), including wheels/handles, on all of our aircraft types.

All personal items must not exceed 17" L (43.2 cm) x 13" W (33 cm) x 8" H (20.32 cm), including wheels/handles, on all of our aircraft types. Personal items must be placed underneath the seat in front of you.

All carry on baggage must fit within the airline baggage limit or passengers may be asked to transport the item as checked baggage. These are safety measures that passengers must comply.

Carry-on baggage must not contain any prohibited items including any fluid exceeding 100ml. If it's found by airport security, it will be confiscated.

Checked Baggage

For checked luggage, this will depend on the fare option a passenger has chosen.

Blue Plus and Mint fares include free baggage allowances. For Blue Plus fares, one bag under 22.68kg (50 lb) is included in the fare, and for Mint fares, two bags under 22.68kg (50 lb) each are included in the fare.

Other passengers can add up to two pieces of checked baggage to their booking. And no baggage can exceed the maximum dimension of 62 inches (157.48cm).

Excess baggage can be added to the booking during the booking process or by contacting our customer service team if you already have a booking with us.

Check-In Information

Online Check-In

JetBlue Airways offer passengers both online and mobile check-in. This service can be found on the JetBlue website, under ‘Online Check-in’ and is available 24 hours before the scheduled departure time.

Airport Check-In

If passengers have not checked in online for their JetBlue Airlines flights, they must check-in at the airport via the self-service check-in kiosks.

Passengers should arrive at the airport two hours before the scheduled departure time and should report to check-in as soon as they arrive at the airport. For domestic flights, passengers should arrive 1.5 hours before departure and two hours before departure for international flights.

Economy Class

JetBlue offers Economy Class seating on all flights, which has been noted as one of the best airlines for their legroom in economy.

Economy Class Facilities

On-board, enjoy free brand-name snacks and complimentary drinks, as well as free wi-fi, and personal tv screen on every seat. Meals available to purchase.

Economy Class Seating

Economy offers some of the best economy seating in coach, with comfortable padded seats, with ample legroom and pitch. You will receive a personal Snooze Kit, with eye-mask and earplugs, as well as a warm towel.

Business Class

From 2019, JetBlue is introducing a new business class, entitled Mint.

Business Class Facilities

Speed through security with a dedicated Mint check-in queue and expedited security lane, enjoy priority boarding, and be one of the first to collect your bags at the carousel with preferred bag claim.

Once on-board, start with a welcome RefreshMint (that’s Mintspeak for our house cocktails) before enjoying artisanal dining; choose from a selection of seasonal small plates inspired by NYC’s Saxon + Parole, and complemented by espresso-based drinks from Brooklyn Roasting Company.

Enjoy tons of free wi-fi, and entertainment on your 15" personal seat-back touchscreen. Hand-crafted SR60e headphones from Grado Labs in Brooklyn will transform your Mint seat into an inflight theatre. 

Passengers will also receive a complimentary Hayward & Hopper amenity kit.

Business Class Seating

Mint passengers can enjoy lie-flat seats, so that you can lie-back and relax in the longest fully lie-flat seat (6'8") on a domestic premium flight.

Each super-comfy seat features cushions with adjustable firmness and a massage feature, a plush comforter and even your own pillow.

For extra privacy, you can also reserve a Mint suite with its own door.

Little details such as mood lighting and a wake me button (aka a do not disturb button) will ensure you can really shut-off.

Frequent Flyer Programme

TrueBlue

JetBlue Airways offers a Frequent Flyer programme called TrueBlue. One of the many perks of the TrueBlue frequent flyer programme is that you can use your points on any JetBlue flight at any given time.

You can earn three TrueBlue points for every dollar that you spend on JetBlue flights through Alternative Airlines.

Route Map

Fleet

JetBlue's fleet consists of a mix of Airbus and Embraer aircraft. The airline is constantly updating and upgrading its fleet to bring in the newest generation of aircraft and has over 250 different jets in service:

Airbus A320-200

Airbus A321neo

Airbus A320neo

Embraer190

Airbus A321-200

Hub Airport

John F. Kennedy International Airport

John F. Kennedy International Airport is a major international airport located 12 miles southeast of Lower Manhattan, in Queens, New York City, United States. It is the busiest international air passenger gateway in the United States.

Over seventy airlines operate out of the airport, with non-stop or direct flights to destinations in all six inhabited continents. The airport features six passenger terminals, four runways, and serves as a hub for American Airlines, Delta Air Lines, the primary operating base for JetBlue Airways and a secondary hub for Envoy Air. A number of airlines also operate services out of this airport including China Airlines, GoJet Airlines, Delta, Emirates, Volaris, XiamenAir and previously Air Jamaica.

Speciality Items and Sports Equipment

Bicycles, surfboards, kite surfs and windsurfs are accepted as part of your checked baggage allowance. These special items will incur an additional charge but will not be subject to oversized baggage fees. For more information on JetBlue's bicycle policy as well as information on how to check a bike please see our FAQ page on "Flying with a Bike."

Pets, Emotional Support Animals and Service Animals on JetBlue

Find out about flying with a service animal, pet, or an emotional support animal. Alternative Airlines provides advise and information on taking pets on JetBlue planes.

Alternative Airlines to JetBlue Airways

Please click on the logos below to find out more about airlines that fly similar routes to JetBlue Airways:

JetBlue Airways Flight Deals and Discounts

Find loads of great JetBlue flight deals with Alternative Airlines. Save money on your JetBlue flight ticket with some amazing JetBlue coupons and deals.

Pay for JetBlue flights with PayPal

Pay using PayPal on all JetBlue flights when you book with Alternative Airlines. PayPal is a safe and secure way to pay for flights, protecting your personal information and giving you peace of mind when buying JetBlue flights. PayPal offer a variety of flight discounts when you use PayPal to pay for flights, find out more on our top reasons to buy flights using PayPal blog.

Spring Break Flights

Buy your spring break flight tickets on JetBlue with Alternative Airlines! As well as a number of domestic destinations, JetBlue is one of the only airlines that fly from the US to the popular spring break destination — Montego Bay, Jamaica.

Cancellation Policy

JetBlue's cancellation policy changes depending on the type of fare that you have purchased. The airline has both refundable and non-refundable fares.

The Blue Basic fare is completely non-refundable and cannot be cancelled.

The Blue, Blue Plus and Mint Fares are refundable, however, it will cost a fee to make a cancellation or change to your booking. Sometimes, this can cost almost as much as the flight itself and isn't the best option if you're looking for a full refund or something close to a full refund. However, if you're happy with getting a small amount of the cost of your flight back, these fares are a good choice.

The Blue Extra fare is completely refundable and doesn't require you to pay a change or cancellation fee.

It's important to check which fare you are purchasing at the time of booking. We will let you know if your flight is refundable in the fare rules when you buy your flight.

At Alternative Airlines, you can add Cancellation Protection to your JetBlue flight, which will entitle you to a full refund if you can't use your flight due to a number of emergency circumstances, including scheduled airline failure, adverse weather, redundancy and many other reasons. Cancellation Protection covers you for a refund regardless of which fare you purchase, giving you added peace of mind in case you can't use your reservation.