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Jetstar

The carry-on baggage allowance for Jetstar flights is two items with a maximum weight of 7kg. For additional carry-on weight, customers can purchase a Flexibiz bundle, Business Class Fare or a +3kg top-up for an additional fee. 

Checked JetStar baggage can be purchased for an additional fee. Passengers can purchase bags from 15kg to 40kg weight. In general, it is cheaper to purchase baggage online than at the airport.

Enjoy a warm menu on all routes, an entertainment system (international routes) and 7kg carry-on baggage.

Jetstar Premium Economy Class Facilities

Jetstar Premium Economy offers extra baggage allowance, lounge access, increased rewards points for frequent flyer program members, and even greater flexibility around changes to your booking.

What are Jetstar Premium Economy Class seats like?

Jetstar offers extra legroom and upfront seat selection.

Jetstar offers a Business Class service on its B787 aircraft.

Jetstar Business Class Facilities

Jetstar's Business Class service includes two carry-on bags, in-flight meals and refreshments. Your amenity pack including socks, eye masks, toothbrushes and pens will also help to make your flight as stress-free as possible. Not forgetting the access to up to 64 hours of world-class entertainment. This service is currently inclusive of all meals and beverages, in-flight entertainment and includes an increased baggage allowance of 30kg.

What are Jetstar Business Class seats like?

Your Jetstar Business Class seats offers in-seat power and USB sockets so you never lose power during your flight. Business Class passengers are also provided with wider seats that recline for your comfort.

For domestic Jetstar routes in Australia and New Zealand, JetStar online check-in opens 28 days before your flight and closes one hour before departure. For domestic flights with Jetstar Japan, online check-in opens two days before your flight and closes one hour before. Online check-in is not available for international flights to or from Australia and New Zealand.

For JetStar customers flying internationally from or to Australia and New Zealand, check-in takes place at the airport. Please arrive in enough time to allow sufficient time for JetStar check-in.

JetStar provides passengers with class sitcoms like Modern Family, as well a range of animated shows to keep the kids entertained during the flight.

JetStar offers more than 40 movies on board its 787 Dreamliners. Choose from new releases as well as kids classics. JetStar offers a range of comedies, family movies and action movies so that everyone can find something they enjoy on board their JetStar flight.

Depending on the fare purchased, some passengers may have an in-flight meal deal, or voucher to exchange for a meal on board included. In addition, passengers can choose to pre-purchase meals, or simply purchase on board. The variety of food will depend on the route travelling and size of the aircraft, however they types of food available are often snacks such as crisps, confectionery or nuts, meals such as pasta or rice dishes, light meals such as sandwiches, soup, pizza or croissants.

Business Class fares include a three-course meal, alongside snacks and continental breakfasts. There will be a selection of meals to choose from, including western, asian and vegetarian dishes. The menus for your selected flights can be viewed on the JetStar website.

Passenger’s are advised to pre-purchase their meals before travelling to avoid disappointment of items running out. This allows passengers to carefully select food items that suit their dietary needs. For passengers where a meal is included, they are advised to contact the airline to see how they can accommodate any specific dietary requirements. Passengers travelling with infants should bring their own food on board, as Jetstar do not carry any baby meals on board.

Drinks are available from the in-flight menu, and include hot and cold drinks available for purchase and also alcoholic drinks such as wine or beer on some routes. Business class meals include complimentary drinks, including hot and cold soft drinks as well as alcoholic beverages such as beer and wine.