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Baggage Policy

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Jetstar Japan has different baggage policies for carry-on and checked baggage.

Equipaje de Mano

Your carry-on allowance will depend on the fare you purchased at the time of booking. Every standard fare includes 2 pieces of carry-on with a combined weight of 7kg. The main item must fit in the overhead locker and not exceed 56cm (H) x 36cm (W) x 23cm (D). Personal items can include items such as a handbag or a laptop case.

When you book a Flex Bundle or a Business Class fare with Jetstar Japan, you'll be allowed to get a carry-on allowance of 14kg.

Equipaje Facturado

Checked baggage allowance may be included in a fare when booking - make sure to check this. Passengers can buy as much checked baggage as needed - from 15kg to 40kg. Please note that your baggage allowance will depend on the fare you purchased at the time of booking.

Cabin Classes

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Jetstar Japan passengers can choose to fly in Economy, Premium Economy or Business Class.

Clase Económica

Economy class passengers can enjoy comfortable flights, with added extras such as hot foods, and an in-flight entertainment system on international long-haul flights. Passengers in economy class are entitled to 7kg of baggage.

Economia Premium

Passengers in premium economy get even comfier seats, complete with additional legroom and seat selection of the forward, upfront cabin. In addition, passengers enjoy extra baggage, lounge access at some airports and additional points and flexibility when booking.


This class is only available on certain aircraft but provides passengers with extra flight comforts such as additional baggage, meals and refreshments during the flight and an amenity pack. When flying in business class with Jetstar Japan, passengers will have their dedicated check-in area and priority boarding.

Business Class passengers are entitled to 30kg of checked baggage, in-flight entertainment, a blanket, pillow, and comfort pack at no additional cost.

In-flight Entertainment & WIFI

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When flying on Jetstar Japan's Boeing 787 Dreamliners, there will be a number of in-flight entertainment including movies, TV, games and music.

If you purchased an Economy ticket you can buy your n-flight entertainment when making a booking or before you fly with Jetstar Japan.

Food & Drink

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On Jetstar Japan flights there will be a variety of delicious meals, kids' snacks and drinks. The food available on board will depend on the flight length aircraft type and destination. Although food isn't included in the Starter Fares, passengers can buy meals and snacks onboard.


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Jetstar Japan offers online check in and airport check in. We advise that you check in prior to your flight for a quick and easy airport journey.

Web Check-in

For international flights, online check-in is available 7 days before the flight departure time and closes 2 hours before the flight departure. Jetstar Japan only offers online check-in on selected international flights.

For domestic flights within Japan, online check-in opens 7 days before the flight departure time and closes 35 minutes before the flight departure.

Check-in en el aeropuerto

Alternative Airlines advises that you arrive at least 3 hours before your flight departure time for international flights and 2 hours prior to your flight departure for domestic flights.

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