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As a minimum, all passengers are entitled to one piece of hand luggage with a maximum dimension of 55cm x 35cm x 25cm (21.5" x 13.5" x 10") and a personal item onboard. Personal items include items such as a handbag, a camera bag and a laptop.

Economy Class passengers have a total weight allowance of 12kg (26lbs) for baggage onboard.

Business Class passengers are entitled to one more hand baggage and have a total weight allowance of 18kg (40lbs) for baggage onboard.

Economy Class passengers can check-in baggage with a maximum weight of 23kg (50 lbs) whereas Business Class passengers can check-in 32kg baggage. All checked baggage must not exceed a total dimension of 158 cm (62"). No baggage weighing over 32 kg would be accepted due to the international Health and Safety regulations.

For the more accurate baggage information for your ticket, please refer to your e-ticket or contact us for more information.

Online check-in is available 30 hours before the scheduled departure time via the airline website or the airline app. Prepare your ticket details and travel document details before you start to enjoy a smooth check-in experience.

Boarding pass would be available to be obtained once online check-in is completed. Passengers travelling without checked baggage can proceed directly to security at the airport. Passengers travelling with checked baggage would have to report to bag drop counters at the airport but still advised to check-in online first.

When checking in at the airport, passengers can either choose to check-in using the self-service kiosk or at the check-in desk. Self-service kiosks are available from two hours before departure, but the kiosks at Schiphol is available on the day of departure. Airport check-in counters open two hours before and close 40 minutes before the established departure time.