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About Malindo Air

Malindo Air is a Malaysian premium airline which has headquarters in Petalin Jaya in Malaysia and has Hubs at Kuala Lumpur International Airport (KUL) and Sultan Abdul Aziz Shah Airport (SZB). Currently, Malindo Air has 800 flights travelling weekly to over 40 destinations, which include 31 destinations to India, Thailand, Indonesia, Nepal and Pakistan. The airline generally provides hybrid-full services on its aircraft, meaning they operate with a premium service business model with different fares, allowing customers to opt between full-service to cheaper fares with fewer amenities.

The airline's official name is Malindo Airways Sdn Bhd, with a trading and brand name of Malindo Air. The name Malindo derives from the cooperative pact between Malaysia and Indonesia.

Commencing operations on 22 marzo 2013, Malindo Air is the first airline to operate the brand new dual-class layout B737-900ER in Malaysia. The airline’s inaugural flight took off from Kuala Lumpur to Kota Kinabalu, Sabah, Malaysia on 22 marzo 2013 and has since expanded to include popular regional destinations in Thailand, India, Indonesia, Singapore and Nepal with the first international flight departing for Dhaka, Bangladesh on 28 agosto 2013.

Malindo Air started its ATR72-600 operations from Sultan Abdul Aziz Shah Airport, Subang Skypark on 3 junio 2013. The carrier currently operates a young fleet of Boeing 737-900ER, 737-800 and ATR72-600 aircraft for both domestic and international flights. Malindo Air is strengthening its coverage in Thailand with the inauguration of regular flights from Kuala Lumpur to Phuket on 10 noviembre.

The airline is 51% owned by the National Aerospace & Defence Industries Sdn Bhd of Malaysia and 49% by Indonesia's Lion Group, operates four weekly flights on the new route, an airline insider in Bangkok.

 


 

Malindo Air Fleet

The Malindo Air fleet includes ATR 72600, Airbus A330-300, Boeing 737-800 and Boeing 737-900ER aircraft, and totals over 40 aircraft.

AIRCRAFT IN SERVICE ORDERS
ATR 72-600 15 /
Boeing 737-800 20 17
Boeing 737-900 ER 6 26

 


 

Malindo Air Destinations

Malindo Air operates both domestic flights within Malaysia, and also to destinations across Asia and Australia. Although Malindo Air is part of the Lion Air Group which flies to a much wider network, the following tables are the destinations which are currently served by Malindo Air only.

 

Domestic Destinations (Malaysia)

CITY AIRPORT
Alor Setar Sultan Abdul Halim Airport (AOR)
Ipoh Sultan Azlan Shah Airport (IPH)
Johor Bahru Senai International Airport (JHB)
Kerteh Kerteh Airport (KTE)
Kota Bharu Sultan Ismail Petra Airport (KBR)
Kota Kinabalu Kota Kinabalu International Airport (BKI)
Kuala Lumpur Kuala Lumpur International Airport (KUL)
Kuala Lumpur Sultan Abdul Aziz Shah Airport (SZB)
Kuala Terengganu Sultan Mahmud Airport (TGG)
Kuching Kuching International Airport (KCH)
Labuan Labuan Airport (LBU)
Langkawi Langkawi International Airport (LGK)
Malacca Malacca International Airport (MKZ)
Penang Penang International Airport (PEN)
Sandakan Sandakan Airport (SDK)
Tawau Tawau Airport (TWU)

 

International Destinations

COUNTRY CITY AIRPORT
Australia Adelaide Adelaide Airport (ADL)
Australia Brisbane Brisbane Airport (BNE)
Australia Christmas Island Christmas Island Airport (XCH)
Australia Melbourne Melbourne Airport (MEL)
Australia Perth Perth Airport (PER)
Australia Sydney Sydney Airport (SYD)
Bangladesh Dhaka Shahjalal International Airport (DAC)
Cambodia Phnom Penh Phnom Penh International Airport (PNH)
China Beijing Beijing Capital International Airport (PEK)
China Changsha Changsha Huanghua International Airport (CSX)
China Chengdu Chengdu Shuangliu International Airport (CTU)
China Chongqing Chongqing Jiangbei International Airport (CKG)
China Guangzhou Guangzhou Baiyun International Airport (CAN)
China Guiyang Guiyang Longdongbao International Airport (KWE)
China Haikou Haikou Meilan International Airport (HAK)
China Kunming Kunming Changshui International Airport (KMG)
China Nanning Nanning Wuxu International Airport (NNG)
China Ningbo Ningbo Lishe International Airport (NGB)
China Sanya Sanya Phoenix International Airport (SYX)
China Wenzhou Wenzhou Longwan International Airport (WNZ)
China Wuhan Wuhan Tianhe International Airport (WUH)
China Wuxi Sunan Shuofang International Airport (WUX)
China Xi'an Xi'an Xianyang International Airport (XIY)
China Xuzhou Xuzhou Guanyin International Airport (XUZ)
China Zhengzhou Zhengzhou Xinzheng International Airport (CGO)
Hong Kong Hong Kong Hong Kong International Airport (HKG)
India Amritsar Sri Guru Ram Dass Jee International Airport (ATQ)
India Bangalore Kempegowda International Airport (BLR)
India Delhi Indira Gandhi International Airport (DEL)
India Kochi Cochin International Airport (COK)
India Kolkata Netaji Subhas Chandra Bose International Airport (CCU)
India Mumbai Chhatrapati Shivaji International Airport (BOM)
India Tiruchirapalli Tiruchirapalli International Airport (TRZ)
India Thiruvananthapuram Thiruvananthapuram International Airport (TRV)
India Varanasi Lal Bahadur Shastri Airport (VNS)
Indonesia Banda Aceh Sultan Iskandar Muda International Airport (BTJ)
Indonesia Bandung Husein Sastranegara International Airport (BDO)
Indonesia Batam Hang Nadim International Airport (BTH)
Indonesia Denpasar Ngurah Rai International Airport (DPS)
Indonesia Jakarta Soekarno-Hatta International Airport (CGK)
Indonesia Medan Kuala Namu International Airport (KNO)
Indonesia Pekanbaru Sultan Syarif Kasim II International Airport (PKU)
Indonesia Siborong-Borong Silangit International Airport (DTB)
Japan Tokyo Narita International Airport (NRT)
Myanmar Yangon Yangon International Airport (RGN)
Nepal Kathmandu Tribhuvan International Airport (KTM)
Pakistan Lahore Allama Iqbal International Airport (LHE)
Saudi Arabia Jeddah King Abdulaziz International Airport (JED)
Singapur Singapur Singapore Changi Airport (SIN)
Sri Lanka Colombo Bandaranaike International Airport (CMB)
Taiwan Taipei Taoyuan International Airport (TPE)
Thailand Bangkok Don Mueang International Airport (DMK)
Chiang Mai Thailand Chiang Mai International Airport (CNX)
Thailand Hat Yai Hat Yai International Airport (HDY)
Thailand Krabi Krabi International Airport (KBV)
Thailand Phuket Phuket International Airport (HKT)
Thailand Surat Thani Surat Thani Airport (URT)
Vietnam Da Nang Da Nang International Airport (DAD)
Vietnam Hanoi Noi Bai International Airport (HAN)
Vietnam Ho Chi Minh City Tan Son Nhat International Airport (SGN)

 


 

Malindo Air Route Map

Malindo Air Asia Route Map centred on Malaysia

 


 

Malindo Air Baggage

Carry-on Baggage

Business

Passengers are permitted 2 pieces of cabin baggage, plus 1 Personal Item (such as laptop bag or handbag. Cabin baggage must not exceed the dimensions of 56 x 36 x 23cm, and must not exceed 10kg in weight.

Clase Económica

Passengers are permitted 1 piece of cabin baggage, plus 1 Personal Item (such as laptop bag or handbag. Cabin baggage must not exceed the dimensions of 56 x 36 x 23cm, and must not exceed 7kg in weight.

Equipaje Facturado

Free checked baggage is allocated based on your route travelling, ticket class and additional terms and conditions of your ticket. Therefore the following information is to be used as a guide only. Please check the terms of your individual ticket fare to see your permitted checked baggage allowance.

Business Fare

Passengers are permitted a total of 40kg luggage, with each item weighing no more than 32kg.

Flexi Fare

Passengers with Flexi tickets are permitted a total of 30kg luggage, with each item weighing no more than 32kg.

Shuttle Fare

Shuttle passengers are allowed 30kg checked luggage.

Value Fare

Passengers with a value ticket are permitted 20kg of checked baggage.

Super Saver Fare

Passengers with a super saver ticket do not have any baggage included for free as part of this fare.

 


 

Malindo Air Check-In Information

Web Check-in

Passengers can check-in online for their Malindo Air flights via the airline website. This service is free to do and opens from 48 hours to 4 hours before the flight is due to depart. Passengers will need to visit the airline website from a computer, and either print the boarding pass, or download it onto a mobile device.

Mobile Check-in

Passengers can check in for their flight on a mobile device via the Malindo Air website. Passengers can then download an e-ticket to their device where it can be used as a boarding pass.

Airport Check-in

Passengers can check-in at the airport via the Malindo Air check-in counter. The opening times of the staffed check-in desks will vary depending on the airport and whether it is an international or domestic flight, so please check your flight ticket to see when you can check in from at the airport. Typically, check-in counters open between 3-2 hours before your scheduled flight time, and close around 1hour-30minutes before the scheduled flight time.

At KL International Airport, you can also opt to check-in using a self-service kiosk which is open 24 hours before your flight, and closes 75 minutes before departure.

 


 

Malindo Air Hub Airport

Aeropuerto Internacional de Kuala Lumpur

Kuala Lumpur International Airport is Malaysia's main and also busiest international airport and is one of the busiest airports in South East Asia. It is the hub airport for Malaysia Airlines, AirAsia, AirAsia X and Malindo Air. Other airlines which fly to and from Kuala Lumpur International Airport include Air France, Cathay Pacific, Korean Air, Kuwait Airways, Lion Air, Lufthansa and many others.

 

Outside view of Kuala Lumpur International Airport with Air tower and terminal building

 


 

Malindo Air Class Information

Clase Económica

Malindo Air's Economy Class provides comfort, relaxation throughout your flight journey.

Facilities in Economy

Malindo Air's Economy Class offers a range of facilities for you to enjoy. Various amenities are on offer depending on your flight journey time.

You will have access to beverage service for flight journeys that are less than 1 hour, which are only Singapore flights. For flight durations of 1 - 3 hours, you can enjoy a hot snack and beverage service. If you are flying for over 3 hours in Economy Class, you will be offered a hot meal and selection of drinks to enjoy.

On ATR routes, you can purchase drinking water or a Starbucks coffee and pastry on board.

In-flight entertainment is also available for passengers to enjoy.

Seating in Economy

Malindo Air's Economy Class seating are designed as reclining leather seats, making them fit for comfort whilst providing great value. The seat pitch (distance between back and front of each seat) is 32 inches.

Premium Economy

Malindo Air currently do not offer a premium economy service on board their flights.

Business

Business class with Malindo Air is all about offering a luxurious and convenient experience.

Business Class Facilities

Passengers travelling in business class do not only get to experience luxury onboard the plane. Instead, the luxury starts at the airport with a dedicated and personalised check-in service, and with access to the KL Airport lounge.

Passengers can also enjoy a generous 40kg of checked baggage allowance for their flights.

Onboard, passengers can enjoy a business-class meal, which are exclusively designed for guests with tasty and well-balanced options.

Business Class Seats

The seats on Malindo Air's business class are luxurious and comfortable, consisting of spacious leather seats with 45 inches of legroom (seat pitch). There are also in-seat power sockets for charging personal devices conveniently.

Primera clase

Malindo Air currently does not have a first class onboard their flights. If you are looking for more comforts and luxuries, check out the airline's business class.

 


 

Alternative Airlines to Malindo Air

Please click on the logos below to find out more about airlines that fly similar routes to Malindo Air:

 

AirAsia Logo Malaysia Airlines Logo Garuda Indonesia Logo

Cathay Pacific Logo firefly Logo

 


 

Malindo Air In-Flight Entertainment

Passengers can enjoy the wide selection of in-flight entertainment from their personal in-seat screens. Choose from the latest releases from Hollywood, or some older classic movies, with both international and western options to choose from. There are also a selection of TV shows, music and audio entertainment, and also games which can be played on the entertainment screens.

 


 

Malindo Air Food

Malindo Air Meal Options

Malindo Air offers passengers a selection of delicious Malaysian specialities, including dishes such as Mamak Mee Goreng, Prawn Sambal or a simple Omelette.

On Malindo Air flights on a Boeing plane, business class passengers will receive a hot snack on flights under 1 hour in duration. For flights over 1 hour, business class passengers will receive a hot meal.

Economy passengers flying on Boeing flights with Malindo Air will receive a hot snack on flights between 1-3 hours in duration, except on flights to Jakarta where there will be a cold snack offered. Economy passengers flying to Yangon with duration of 1-3 hours, and all routes in economy over 3 hours, passengers will receive a hot meal.

On Malindo Air flights operated by ATR, Economy class passengers will be able to purchase items such as pastries onboard their flight.

 

Malindo Air Special Dietary Requirements

Passengers can order any of the following special meals for their flights, by contacting the airline directly at least 24 hours before flying:

 

Malindo Air Drinks & Alcohol

On flights operated by Boeing aircraft, there will be a beverage service in the Business cabin no matter the duration of the flight. For Economy Class, passengers on flights under 1 hour will only receive the beverage service if they are travelling on to Singapore. For flights over 1 hour, there will be a beverage service on all flights. For Malindo Air flights operated by ATR aircraft, economy passengers will be able to purchase water and Starbucks coffee in-flight.

Malindo Air does not currently serve alcoholic beverages on board their flights.

 


 

Malindo Air WiFi

Malindo Air offers passengers WiFi and roaming services to passengers, meaning they can stay connected at all times during their flight. Use the WiFi to be productive and catch up on work, to browse social media or watch videos.

Please note that this WiFi service is available on selected flights only.

How much does WiFi cost on Malindo Air?

For passengers wanting the lite version, to access social media only, it costs only $3.95 USD.

For 1 hour of in-flight WiFi access, it will cost $9.95 USD.

Passengers who want WiFi access for the full flight (6 hours), it costs $15.95 USD.

 


 

Malindo Air Frequent Flyer

Malindo Air is part of the Malindo Miles frequent flyer program. This allows regular flies to earn points as they fly, which can be exchanged once enough have been collected. Different fares and ticket types will earn you different amounts of miles points.

 


 

Malindo Air Airline Alliance

Currently, this airline is not part of any airline alliance. However, they are part of the Lion Air Group as a subsidiary, alongside airlines such as Batik Air, Wings Air and Thai Lion Air.

 


 

Malindo Air Special Services

Malindo Air provides a wide range of passenger services and special assistance, from elderly passengers to expectant mothers or families travelling with young children, Malindo Air will do their best to help make your journey more comfortable. Simply contact the airline directly, allowing plenty of time before your flight to see how the airline can assist you.

 


 

Malindo Air News

7 diciembre 2018

Malindo Air launches flights to Tawau

On Saturday 6 diciembre at 8.10 am, Malindo Air commenced its first flight from Kota Kinabalu to Tawau in Malaysia's Sabah region. Malindo Air's CEO described the airline as "thrilled" to be able to offer services to the second city in Sabah. The new route, which operates once a day, is hoped to attract high numbers of domestic leisure travellers.

 

17 agosto 2018

Malindo Air launch direct service to Lake Toba

Malindo Air has launched a direct service to Siangit International Airport — the closest airport to Lake Toba — from Subang Skypark. The flight will last one hour and 30 minutes and will be operated using an ATR72-600 aircraft. Malindo Air will be the first airline to offer a direct international service to Siangit International and will fly the route four times a week.

CEO of Malindo Air, Chandran Rama Murthy, is confident that this new route will give people more opportunity to see Lake Toba, as a new direct service at great value is very encouraging for local tourism.

 

14 agosto 2018

Malindo Air to fly to Nanning

Malindo Air is launching a new route that will fly between Kuala Lumpur International Airport (KLIA) and Nanning airport (NNA), with a stopover at Penang International Airport (PEN). Competitors on this route include Firefly Airlines.

The first flight between Kuala Lumpur and Penang will take one hour and the second flight between Penang and Nanning will take three hours and 15 minutes. The stopover at Penang International Airport is an hour, giving the journey a total of four hours and 15 minutes. The service will run two times a week. This will be Malindo Air's eighth flight to a Chinese city.

 

29 abril 2018

Malindo Air is the main cause of Cambodia's airports receiving more passengers

The operator VINCI Airports, who operates three airports in Cambodia, has reported that 3 million passengers used these airports in the first quarter of 2018, a 26.1% year-on-year increase. At Phnom Penh Airport, the country's capital, this upward trend is even steeper at a staggering 34.5%. The capital’s airport handled 1.4 million passengers, while the increase was mainly attributed to new services introduced by Malindo, Vietjet and Shenzhen Airlines. Chinese carriers such as Spring, China Southern Airlines and Xiamen Airlines all increased services to Phnom Penh.

Local Cambodian start-up airlines, JC International and Lanmei Airlines, may also be responsible for the surge in traffic, as both recently established flights to Singapore and Bangkok. Passenger traffic at Siem Reap airport increased by 17.4%. Travellers from China topped the passenger lists, while domestic travel also expanded. This is part of an ever-growing tourism trend in the country, who saw the number of international travellers visiting the kingdom reaching 5.6 million in 2017, up 11.8% (statistics from the Ministry of Tourism). If predictions are correct, Cambodia should be letting through its immigration over 6.1 million tourists this year.

 

18 abril 2018

Malindo Air adding extra flights during GE14

Malindo Air has added 26 additional domestic flights to its existing schedule during the 14th General Election week, to accommodate increased demand for the general election.

In a statement, Malindo said the extra frequencies were applicable between 8 and 10 mayo, valid for all purchases made online, over the counter at all Malindo Air ticketing offices and through travel agencies in Malaysia.

For East Malaysia-Kota Kinabalu and Kuching, 16 flights that contributed to 2,592 seats have been added. On the other hand, 10 flights with the capacity of 1,620 seats are added to flights in Peninsular Malaysia including Penang and Kota Bharu.

Malindo Air had earlier announced one-time fee waiver for reissuance or date change fees for tickets issued on or before abril 10, 2018 through their call centre and ticketing offices for GE14.

 

9 abril 2018

Malindo Air files a preliminary schedule for Melbourne

Malindo Air has set a precedent for filing a preliminary schedule with a tentative start date of junio 2018. The airline intends to operate Boeing 737-900ER aircraft on Kuala Lumpur-Denpasar-Melbourne. The Melbourne-Denpasar leg will become the third Australia-Bali route launched in little more than a year by the Lion Air Group-owned airline. Malindo will compete on the Melbourne-Denpasar leg with Garuda Indonesia, Jetstar and Qantas, while AirAsia, AirAsia X, Batik Air, Indonesia AirAsia and Malaysia Airlines fly Kuala Lumpur-Denpasar. Only AirAsia X and Malaysia Airlines operate Kuala Lumpur-Melbourne non-stop.

 

27 marzo 2018

Malindo Air Celebrates It's 5 year anniversary

Malindo Air celebrates 5 years of flying this month. Malindo Air offers great value fares from KLIA to destinations both within Malaysia and beyond. All Malindo Air (OD) flights can be booked via the GDSand ticketed using GP-275.

 

 

4 marzo 2018

Naked man causes mayhem on Malindo Air

Not your usual flight! A Bangladeshi man was detained after he stripped off and attacked a stewardess during a Malindo Air flight from Kuala Lumpur to Dhaka on Saturday. The airline said in a statement posted on its Facebook that the disruptive passenger onboard OD162 was met on arrival by a security team and detained by authorities in Dhaka.

“The crew onboard followed the standard operating procedures to restrain the passenger and causing any further disruption to the crew and passengers onboard,” the post said. Reports have said the man, who was 20 years old and an alumnus of Cyberjaya University, was alleged to have masturbated in his seat while publically watching porn on his laptop. Witnesses claimed that the same man had walked butt-naked to the toilet and had also urinated on his seat.

The man attacked the head stewardess when he was asked to put on his clothes. Other passengers then helped to restrain the man and tie his hands behind his back. Pictures of the man without clothes have been circulating on social media platforms. “The airline will continue to stay vigilant to ensure passengers travel safely,” Malindo Air said.

 

2 marzo 2018

Malindo Air announces a new service and cancel another!

Malindo Air is launching two new regional services between Malaysia and Indonesia with an ATR72 aircraft with services between Ipoh - Medan and Penang - Banda Aceh. In addition, Malindo has announced it is cancelling Kota Kinabalu – Taipei Taoyuan service, as the airline schedules last flight on 10APR18 from Taipei. Operational schedule for this 4 weekly flights is removed in this week’s schedule update, however bookings for flights on/after 11APR18 already closed earlier this year.