One item of carry-on baggage is included on both domestic and international flights. The carry-on baggage must not weigh more than 7kg and must not exceed the dimensions of 56 x 36 x 23 cm.

Passengers on Nok Air flights are able to purchase checked baggage. Passengers are allowed 15kg of checked baggage per fee for domestic flights and 30kg of checked baggage per fee for international flights and domestic flights that connect to international flights. Checked baggage is dropped off at the airport check-in counters.

Economy Class facilities

Economy is the only cabin class on Nok Air flights. You can enjoy complimentary snacks and beverages are provided for all service classes in addition to free onboard WiFi for all passengers. This allows passengers to stay connected, from using their own devices to stream entertainment or using them to be productive and keep up with work.

Asientos de clase económica

It provides comfortable leather seats to set up for an enjoyable and relaxing journey with lots of legroom to stretch your legs.

Economy Premium Class facilities

Passengers can choose to upgrade to premium economy, called Nok Smile Plus with this airline. You're served complimentary snack as well as hot and cold beverages in addition you can enjoy free WiFi. This earns passengers extra and exclusive privileges, such as an additional 10kg of baggage, priority check-in (at certain airports) and premium seat selections onboard your flight.

Economy Premium Class seats

With premkum class seats you can enjoy extra comfort and legroom space with more pitch rate compared to economy class. comfortable leather seats to set up for an enjoyable and relaxing journey with lots of legroom to stretch your legs.

Nok Air customers on domestic flights can check-in online. Those booked onto international flights are not able to use online check-in. Passengers can check-in to your domestic Nok Air flight 24 hours between 24 hours—one hours before their flight. To check-in online for your flight, please visit Nok Air web check-in page and enter your booking number and last name to check-in to your Nok Air domestic flight.

If passengers are unable to check-in online for their domestic flight or they're flying on an international flight, Nok Air offers airport check-in on all their flights. For domestic flights, airport check-in opens two hours before departure and closes 45 minutes before. For international flights, airport check-in opens three hours before departure and closes one hour before.

Nok Air has a frequent Flyer Program called the 'Nok Fan Club' and gets exclusive privileges being Nok Smile and Nok Smile Plus members. Privileges such as free extra baggage allowance, premium sear, dedicated check-in desks at some airports and free flights and awards.