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Baggage Policy

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Pegasus Airlines has different weight and dimension limits for carry-on and checked baggage, as well as for your personal item and any additional baggage you may have. Read on to find out more.

Equipaje de Mano

Se permite a los pasajeros una pieza de equipaje de mano en vuelos de Pegasus Airlines. Este artículo no debe exceder de 8 kg de peso, ni superar las dimensiones de 20 x 40 x 55 cm.

Equipaje Facturado

Domestic Routes:

Basic Fare passengers aren't permitted any checked baggage. Essentials and Business Flex ticket holders can take up to 15kg per checked baggage. Advantage ticket holders can take up to 20kg.

International Routes:

Basic passengers are only allowed hand luggage on international flights. Essentials, Advantage and Business Flex ticket holders can take up to 20kg per piece of checked baggage. Additional baggage can be purchased on Pegasus Airlines' website.

Check-in

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Online, app and airport check-in are all available with Pegasus Airlines.

Web Check-in

Online and mobile check-in opens 72 hours before departure time and closes 60 minutes before scheduled departure. This applies to both domestic and international flights.

Passengers should check in online at the Pegasus Airlines website, here.

Check-in en el aeropuerto

Los pasajeros que no hayan realizado el check-in en línea para sus vuelos de Pegasus Airlines deben hacerlo en el aeropuerto. Los pasajeros deben llegar al aeropuerto al menos 2 horas antes de la hora de salida programada, ya que el mostrador de facturación del aeropuerto cerrará 45 minutos antes de la salida para vuelos nacionales, o 60 minutos para vuelos internacionales.

Cabin Classes

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Pegasus Airlines has two types of cabin classes - Economy and Business Flex.

Clase Económica

Pegasus Airlines Basic Economy Class offers passengers simply a flight ticket and a 17lbs / 8kg hand baggage allowance.

With Essential Economy Class passengers can receive an added baggage allowance of 33lbs / 15kg on domestic flights and 44lbs / 20kg on International and Cyprus flights.

What are Economy seats like?

In Economy, you can enjoy a standard seat with a 17-inch seat width and 31-inch pitch.

Business Flex Package

For business trips in full comfort, Pegasus is always by your side at home and abroad. Passengers earn a more comfortable flight with Pegasus Airlines Flex Package.

With Pegasus Business class you can enjoy some of our extra services that, depending on your choice, can exempt you from paying extra baggage charges, give you the chance to choose seats with wide leg-room for a more comfortable journey, double your travel enjoyment with a sandwich or hot meal, and protect you from last-minute surprises by offering a free cancellation or reissue service. The Business Flex Package gives you more comfort and flexibility on your journey. You can benefit from penalty-free ticket change and cancellations, get 44lbs / 20kg baggage allowance on international flights, 33lbs / 15kg baggage allowance on domestic flights, 26lbs / 12kg of cabin bag and seat preference.

WIFI

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Pegasus Airlines does have WiFi connectivity to help you to stay connected with family, friends and work.

Meals

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Onboard service varies depending on the destination, duration, and time of your flight. Pegasus Airlines offers a variety of meals selection with special meals.

Pegasus Airlines travellers can pre-order and pay for their meals and can be ordered 24 hours before departure via the airlines' app, call centre and online by clicking here. You can choose from a diverse range of sandwiches to snacks such as Sushi, Grilled fillet steak, chicken schnitzel, hot breakfast trays, salads and kids meals plus and more as well as hot/cold beverages and alcoholic drinks in-flight.

Programa de viajero frecuente

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Pegasus Airlines have launched their Frequent Flyer Program named Pegasus BolBol where travellers can earn FlightPoints every time they fly and other benefits and rewards. For more information on this please click here.

Entretenimiento en vuelo

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In the near future, Pegasus Airlines customers will be able to access a range of content using their electronic devices when they connect to the Immfly network. Pegasus Magazine is an inflight journal that passengers can read on their flights.

TV

By connecting to the Pegasus Airlines Immfly network, Pegasus Airlines passengers will be able to access a range of TV channels including Twentieth Century Fox, National Geographic, Euronews, Financial Times and the BBC.

Alianza de aerolíneas

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Pegasus Airlines is currently not part of any airline alliances.

Special Services

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PIA offers a number of special services to its passengers. Please see below the following services it offers:

Wheelchairs

You need to make a reservation by contacting the call centre number 0 888 228 12 12 at the time of purchase or at least 48 hours in before you flight departure. If you are buying your ticket from us at Alternative Airlines, ensure to inform the ticket sales agent of your request for an appropriate wheelchair for your needs when booking. For more information on this please see our wheelchair assistance page.

Pregnant Passengers

Pregnant passengers don't need to complete a medical report to travel with Pegasus Airlines. It's advised however that they inform their physician about their health condition before they travel by air. Mothers soon-to-be who have exceeded 32 weeks of pregnancy will not accept be accepted on a flight. Therefore all round-trip flights must be completed before the end of the 32 weeks of the pregnancy.

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Destinations that Pegasus Airlines flies to

As of septiembre 2022, Pegasus serves 33 destinations in Turkey and 77 across Asia, the Middle East, Europe and North America with a total network of 110 destinations in 42 countries. Our domestic flights to Turkey page will give you a breakdown of how to go about travelling within Turkey with some useful tips and FAQs. Pegasus Airline flies to all major cities, as well as numerous smaller airports, across Turkey. Click below to see all of Pegasus Airlines' destinations:

Buy now, pay later

Buy your flights now and pay later

No way, really?! Yes! We’ve partnered with some amazing BNPL payment providers to allow you to pay for your flights over time, with ease.

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