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Baggage Policy

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Equipaje de Mano

Passengers are permitted 4kg of cabin baggage, which must fit within the dimensions of 32 x 20 x 18cm.

Equipaje Facturado

All passengers are entitled to a free baggage allowance. This allowance will depend on the fare class of the ticket.

Pelican Saver: 20kg

Pelican Local: 20kg

Pelican Flyer: 20kg

Pelican Corporate: 23kg

Pelican Flexible: 23kg

Fare Classes

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Although the airline only has standard seating, it does offer tiered class fares. These fares determine factors such as whether the ticket is refundable or changeable, etc, as well as the timeframes to be able to do so. The class fares will be explained during the looking process for you to be able to choose the right option for you. The fare options are as follows: Pelican Flexible, Pelican Corporate, Pelican Flyer, Pelican Saver, and Pelican Local.

What are the seats like?

Each aircraft has the capacity for 19 passengers. Passengers can enjoy spacious leather-chair seating and great amounts of legroom.


Throughout the flight, passengers are served by the highly-trained staff, who help deliver a great service.

The planes are air-conditioned and have an on-board lavatory.


The is no entertainment system on-board the flight. Flights are short-haul so only have a short flight time.

Información de registro

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Web Check-in

Currently, this airline does not provide the option for online check-in.

Check-in en el aeropuerto

Passengers must complete check-in at least 45 minutes before flying, as the check-in desk closes 30 minutes before departure.

Programa de viajero frecuente

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Velocity Frequent Flyer

FlyPelican has recently partnered with one of the largest loyalty programs in Australia: Velocity Frequent Flyer. The Velocity loyalty program delivers all the rewards that passengers might expect from one of Australia’s largest loyalty programs,

Remember to add your Velocity Frequent Flyer number to your FlyPelican booking to collect your points.

Special Services

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The airline provides a number of special services for passengers with particular needs. These services can be requested during the booking process or by contacting our customer service team after the booking has been made.

Flying with Infants

Infants travel free of charge on Pelican Airlines flights. Only one infant is allowed to be carried with one paying adult, and must be carried on the lap of that adult.


Children aged between 2 years and 11 years must occupy a seat with their own ticket.

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Destinations that FlyPelican flies to

The airline flies to a number of popular destinations within the Australian Capital Territory and New South Wales, connecting Newcastle with cities and towns including Sydney, Dubbo, and Taree.

Regular scheduled passengers services that are currently being operated between include: Newcastle-Canberra, Newcastle-Ballina (Byron Bay), Newcastle-Coffs Harbour, Newcastle-Dubbo, Canberra-Dubbo, Sydney-Mudgee, and Newcastle-Sydney.

Top Tip: If you're looking to fly within Australia, our Australian domestic flight guide can help with information including airlines, popular routes and FAQs.

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