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Baggage Policy

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Your baggage allowance will depend on the destination you fly to/from and the cabin class you fly in.

Equipaje de Mano

Passengers are given a free carry-on baggage allowance of up to 14 kg (30lbs) total. No one piece of baggage can weigh more than 10 kg. Each passenger can bring a maximum of two bags as carry-on.

On select flights flown by certain aircraft, the maximum weight for carry-on baggage is 7 kg (7lbs). The baggage allowance will be displayed at the time of booking and on your e-ticket.

All items carried onboard are subject to airport security checks including any fluid exceeding 100ml and sharp items. Any containers containing liquid must be placed in a plastic bag for airport security checks. Your carry-on items must fit within the overhead lockers and under the seat.

Equipaje Facturado

Economy Class passengers are given a free total checked baggage allowance of 23 kg (50lbs) per passenger, with a maximum of one piece per passenger.

Business Class passengers are given a free total checked baggage allowance of 32 kg (70lbs) per passenger, with a maximum of two pieces per passenger.

If you bring any checked baggage more than 32kg (70lbs), the airline would not accept the item as it exceeds the health and safety regulations.

When you book with Alternative Airlines, you can add excess baggage to your booking. It's often cheaper to buy excess baggage online than at the airport.

Cabin Classes

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QantasLink officially has 2 cabin classes — Economy and Business Class.

Clase Económica

Economy Class perfect for those who want to get from A to B in a clean and comfortable cabin. The airline's kind and attentive cabin crew are available to help with anything that passengers might need.

Complimentary food and drink are served on flights and each passenger is provided with a pillow and blankets to keep them relaxed on the flight.


Each seat is made from genuine leather. Seats are set out in either a 3 x 3, 2 x 2 or 2 x 1 formation with 28-30" ( pitch, 18" (45.2cm) width and 3" (7.62cm) seat recline.


The Business Class cabin is only available on select flights but offers a premium service, with larger seats, an exclusive Business Class food and drink offering, in-flight entertainment and access to the airline's Business Class lounge.


Seats are set out in a 2 x 2 formation.

In-flight Entertainment & WIFI

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Passengers travelling on Boeing 717, Fokker 100, Airbus A320 and Alliance Airline’s Embraer E190 aircraft will be allowed to watch the latest movies, TV shows through the Qantas Entertainment app on their personal device. Ensure to download the Qantas Entertainment App before boarding on your plane so you can browse through a number of movies and TV shows.


QantasLink rolled out high-speed WiFi on all of its domestic aircraft in 2017. If you're flying to regional destinations across Australia on QantasLink, you can enjoy free wireless connectivity. WiFi is currently available on the Boeing 737 and the Airbus A330.

If you wish to connect to QantasLink's WiFi you must ensure that you keep flight mode activated on your devices. You must also respect members of the cabin crew and passengers on board, so no voice or video calls are allowed on the flight.

Food & Drink

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Qantas serves complimentary snacks and drinks on all flights, regardless of which cabin class the passenger is flying in. Passengers can choose from a range of sweet and savoury snacks, as well as hot, cold, alcoholic and non-alcoholic drinks.

In-flight refreshments will be served by the airline's flight attendants once the plane has taken off.

Passengers in Business Class have access to an exclusive Business Class food and drink offering.


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QantasLink has different opening and closing times depending on the method of check-in and the destination you're flying to/from.

Online Check-in

Passengers can check-in for the flight by visiting the Qantas online check-in page. Online check-in can be completed 24 hours before flight departure time. Passengers just need to enter their booking reference number and last name and follow the instructions on-screen to complete check-in.

You're advised to check-in online as it saves time queuing at the airport and you can head directly to airport security if you haven't got checked baggage to check-in.

Check-in en el aeropuerto

Airport check-in can be completed by visiting the airline check-in counter at the airport of departure. Airport check-in closes 30 minutes before the scheduled flight departure time for domestic flights, however, it's recommended that passengers arrive at least 15 minutes before this in order to allow for enough time to pass through the airport.

If you fail to check-in before the airport check-in deadline, the airline reserves the right to refuse you to board the aircraft.

Frequent Flyer Programme

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QantasLink's frequent flyer programme is called 'Qantas Frequent Flyer'.

Qantas Frequent Flyer

Qantas Frequent Flyer is the frequent flyer program for Qantas. It lets customer who fly with the airline regularly to earn points and spend them on future flights or at partner hotels or Air BnBs. The Qantas Frequent Flyer program has different membership status' and rewards the more frequent flyers with higher membership status'. Those with high membership status' unlock a whole other range of benefits and perks, such as lounge access (where available), priority check-in and larger baggage allowances.

Alianza de aerolíneas

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QantasLink is a member of the OneWorld alliance.


QantasLink is an affiliate member of the Oneworld airline alliance, through its parent airline, Qantas. As an affiliate member, QantasLink and its passengers enjoy all the perks that regular members of the alliance do, with great connectivity throughout the world. The interline agreements and strategically planned route networks for QantasLink and other Oneworld Alliance members gives passengers an easy way to travel across the world, with more convenient flight options.

Plus, passengers can earn Qantas Frequent Flyer points any time that they fly on another airline within the Oneworld alliance or vice versa.

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Destinations that QantasLink flies to

QantasLink flies to more than 50 destinations across all states within Australia. This includes destinations such as Canberra, Coffs Harbour, Sydney, Brisbane, Adelaide, Kingscote, Melbourne, Blackall, Horn Island, Longreach, Cairns, Sunshine Coast, Newman, Port Hedland and many more.

Check out our table below to see all the destinations that QantasLink flies to.

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