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Baggage Policy

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Cabin baggage is baggage that is not checked in to the hold of the aircraft but is kept in the cabin under the passenger’s custody. It is carried free of charge if falling within the free allowance. The passenger shall store the cabin baggage in the overhead bin or under the seat in front of him/her.

Equipaje de Mano

Passengers receive a baggage allowance of one piece of carry-on baggage, which must not exceed a maximum dimension of 22" x 15" x 8" (55cm x 38cm x 20cm) and within 21lbs (10kg). For flights to and from Johannesburg, passengers will only receive an allowance of 15lbs (7kg), due to the restrictions of the local authority.

All carry-on baggage will be subject to size and weight checks by the airline check-in agents. Any baggage exceeding the limit will be asked to check-in the item.

The following items may be carried free of charge by all passengers except infants overcoats, blankets, umbrellas, handbags, reading material, a small camera, a small laptop or a collapsible baggage trolley.

A fully collapsible invalid’s wheelchair and/or a pair of crutches provided that the passenger is dependent on them.
When a baby carrycot is carried, lightweight articles such as bedding, diapers, feeding bottles and sufficient food for the journey may be carried free provided the total weight does not exceed 12 kilograms.

Equipaje Facturado

RwandAir provides extra baggage carriage services for its clients who travel on the airline’s network. The carriage services come at a cost which varies from destination to destination, region to region, and/or destination to region, or vice versa as well as the type of aircraft being used. The excess baggage policy will serve as the basis for rates applicable in each region to the entire network.

Esta política sigue la asignación estándar de equipaje facturado que es la siguiente:

Dos piezas de equipaje con un peso máximo de 23 kg cada una en Clase Económica.

Dos piezas de equipaje con un peso máximo de 32 kg por pieza en Premium Economy.

Three pieces of baggage with a maximum weight of 23kg per piece in Business Class.

Cabin Classes

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RwandAir offers 3 types of cabin class - Economy, Premium Economy and Business. In each class, passengers will experience comfort and relaxation on their RwandAir flight.

Clase Económica

RwandAir's Economy Class provides comfort for the budget traveller.

Instalaciones Clase Económica

In Economy, you can enjoy in-flight AVOD (audio-video on-demand) entertainment on personal screens, on every seat. There is also USB connectivity so you can continue using your smart-phone or tablet devices for entertainment. WI-FI is also available.

La franquicia de equipaje permitida en Economía es de 2 x 23 kg.

¿Cómo son los asientos de Clase Económica?

Economy seats on RwandAir are laid out in a 2-4-2 formation with 32-33 seat pitch.

Economia Premium

Disfrute de espacio adicional para las piernas, asientos más cómodos y mejor servicio por solo un pequeño precio adicional.

Instalaciones Premium Economy

Premium Economy incluye una gran pantalla de TV personal con entretenimiento durante el vuelo, tomacorrientes en el asiento, servicio de comida premium con champaña y un kit de amenidades personales. Además de esto, los pasajeros que vuelan en Premium Economy tienen derecho a dos piezas de equipaje facturado de 32 kg y una pieza de equipaje de mano de 10 kg.

¿Cómo son los Asientos de la clase Premium Economy?

Premium Economy seats are in a 2-3-2 formation with 39.52cm seat pitch. The seats are wider and have more legroom than those in standard Economy, have eight inches of seat recline, as well as a personal footrest attached to each seat.

Business

Business Class is RwandAir's most luxurious cabin class, with its highest standard of service.

Instalaciones

La clase ejecutiva incluye un televisor personal con entretenimiento durante el vuelo, camas completamente planas, comidas recién preparadas y tomacorrientes USB y enchufes. Business Class tiene los asientos más cómodos dentro de la cabina, con el espacio para las piernas y el servicio más atento. Los pasajeros que viajen en Clase Business tienen derecho a tres artículos de equipaje facturado, con un peso máximo de 23 kg por maleta, así como a 10 kg de equipaje de mano.

The meals are choice of two hot meals and vary on the flight route.

¿Cómo son los asientos de clase ejecutiva?

Los asientos de clase ejecutiva se establecen en una formación 1-2- 1 con un paso de asiento de 117.76 cm. Cada asiento incluye un televisor personal, incluye un montón de espacio personal para un entorno de trabajo y se transforma en camas completamente planas.

tenga en cuenta : Las camas completamente planas solo están disponibles en vuelos de larga distancia operados por el Airbus A330.

Check-in

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You can check-in online for your RwandAir reservation on the RwandAir online check-in page. Or check-in can be carried out at the airport if you arrive two hours before your flight departure.

Programa de viajero frecuente

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RwandAir has a loyalty program called 'Dream Miles', rewarding passengers that frequently fly with RwandAir.

Dream Miles

There are four tiers for the Dream Miles membership:

Diamond Card - Earn 100,000 miles in one calendar year to earn this award

Gold Card - 50,000 miles must be flown to earn this card

Silver Card - 25,000 miles must be flown in one calendar year to reach this award.

Emerald Card - This is the entry-level and you are granted 1000 miles when first joining the membership scheme.

Mileage can be earnt when booking RwandAir flights with Alternative Airlines. Just remember to add your Frequent Flyer Number when filling in your passenger details.

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Destinations that RwandAir flies to

RwandAir flies to a number of destinations, both domestic and international, with many connections from Rwanda. Click below to see all the available destinations that RwandAir flies toL

Buy now, pay later

Buy your flights now and pay later

No way, really?! Yes! We’ve partnered with some amazing BNPL payment providers to allow you to pay for your flights over time, with ease.

Frequently asked questions

How can I find the cheapest flights to Rwanda?

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Looking for cheap flights? Alternative Airlines can help. We offer lots of ways to help you book your flights and save. Apply one of our airline discount codes. We also have lots of top tips to help you book cheaper flights, including using our cheapest fare finder tool.

Where can I book flights from Kigali to Nairobi?

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Through Alternative Airlines! Simply enter 'Kigali' and 'Nairobi' as your departure and arrival cities into the search form at the top of the page. We'll show you all available flights with airlines including RwandAir. If no flights are available, try changing your dates of travel.

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