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Baggage Policy

Smartavia offers a different baggage allowance for each fare that it sells.

Equipaje de Mano

All passengers are given a free carry-on baggage allowance of 10kg, regardless of which fare they purchase. Carry-on baggage is limited to 1 piece per person.

If passengers purchase the Smart Lite or Smart fare, this is 1 piece of baggage per person and that baggage must not exceed the dimensions of 40 cm x 30 cm x 20 cm (15.7" x 11.8" x 7.8").

If passengers purchase the Smart Pro fare, the maximum dimensions for the baggage are increased to 55 cm x 40 cm x 20 cm (21.6" x 15.7" x 7.8").

Equipaje Facturado

Passengers that purchase the Smart Lite fare are not given a free checked baggage allowance.

Passengers that purchase the Smart or Smart Pro fare are given a free checked baggage allowance of 23 kg. This bag must not exceed the overall sum of 203 cm (79.9").

Cabin Classes

As a low-cost airline, Smartavia flies with an Economy Class cabin and no other cabins. Although the airline doesn't offer any premium cabins on its flights, it does put comfort first with a clean and spacious cabin on every flight and a friendly cabin crew ready to assist on each flight.

There are 3 different fares that Smartavia sell — the Smart Lite, Smart and Smart Pro. Each fare gives passengers the same service.


Passengers can pre-order meals and arrange special 'congratulations' services for special occasions.


The airline sets out seats in a 3 x 3 configuration.

In-flight Entertainment & WIFI

There's no in-flight entertainment or WIFI on any of Smartavia's flights.

Food & Drink

Passengers can order a range of food once in-flight or pre-order food online beforehand. The airline offers a range of sandwiches, with different bread types and fillings.

In terms of drinks, the airline offers both still and sparkling water with each meal. Or, available to order separately.


Smartavia passengers can choose to check in online and at the airport.

Web Check-in

Smartavia's online check-in is available 24 hours prior to your flight departure time up until 3 hours before your flight. You can check in for your Smartavia flight via 'Manage my Booking' at the top of the page. Once you've checked in, you can print your boarding pass or save it onto your mobile wallet. We advise that you check in for your Smartavia flight online to avoid long queues at the airport.

Check-in en el aeropuerto

If you're unable to check in online you can check in at the airport 3 hours before your flight departure time for international flights and 2 hours before for domestic flights.

Frequent Flyer Programme

Smartavia Rewards Program

Smartavia's frequent flyer program is named the Smartavia Rewards Program. It rewards passengers with points each time that they fly with the airline and allows them to spend those points on future flights.

The more passengers fly, the higher their Smartavia Rewards Program status is. Passengers with higher statuses are rewarded with special flight extras, such as additional baggage, bonus miles and even airport lounge access.

Alianza de aerolíneas

The airline isn't a member of any airline alliance.

Acuerdos de código compartido

Smartavia currently has a codeshare agreement with Red Wings Airlines, which has existed since the two airlines merged. Under the current agreement, the codeshare agreement will exist for as long as the airlines operate as separate brands.

Special Services

Smartavia offers a number of various special services for its passengers.

Travelling With a Pet

Smartavia allow you to bring your pet in the cabin as long as it doesn't exceed the weight and size limitations. Any animals that exceed the cabin weight must be transported in the hold of the aircraft.

Wheelchair Assistance

If you or a member of your booking requires wheelchair assistance, please Contact Us as soon as possible. We'll inform Smartavia that you'll require a wheelchair for your airport journey. You can also request a wheelchair at the airport.

Country flags

Destinations that Smartavia flies to

Smartavia flies to several destinations within Russia, including Arkhangelsk, Moscow, Koltas, Omsk, Ufa, Usinsk, Volgograd, Voronezh, Kazan, as well as flights to Oslo — Norway and Yerevan — Armenia.

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