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TAP Express

TAP Express has different carry-on and checked baggage policies.

Turista

The airline offers 4 ticket types within its economy product, each offering different benefits. The base ticket is 'Discount', where you only receive hand luggage free of charge, but all other services are at additional costs and you won't receive any miles for it. The next level is 'Basic', where you again get hand luggage included but are also allowed to bring 1 piece of checked luggage and rewarded with miles. If you wanted more included with your ticket then you can purchase the airlines 'Classic' option where you receive everything from the basic fare as well as free seat selection and double the amount of Airmiles. The airline's top-level fare for economy is 'Plus', where you receive hand luggage and checked baggage free of charge as well as free seat reservation and priority check-in. The airline also allows free changes as well as 3x the miles of their basic fare. All economy seats onboard both aircraft types are laid out as 2x2 across with a seat pitch of approximately 30".

Executive

Tap Express offers a business class product on board their aircraft. They offer two ticket types each with certain additional benefits, which are 'Executive' and 'Top Executive'. Both ticket types offer you a free complimentary meal, 2 pieces of checked luggage as well as hand baggage, seat reservations and priority boarding, check-in and security fast lanes. However, if you choose a top executive ticket then you get a more flexible ticket, allowing free changes and refunds. Business seats are larger and more comfortable, in a separate part of the cabin and have a seat pitch of approximately 32".

TAP Express currently doesn't offer inflight Wi-fi on any of its aircraft or aircraft operated by Portugalia or White Airways. The airline also doesn't offer entertainment onboard apart from an inflight magazine so you may want to bring something to keep you occupied for the duration of the flight.

TAP Express passengers can check in prior to flight departure online. Alternatively, if you're unable to check in online then you must check in at the airport.

TAP Express does have a frequent flyer program for you to join, earn miles and redeem. It is part of the TAP Miles & Go program which also allows you to gain miles on TAP Air Portugal as well as on airline partners such as; Aegean Airlines, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Azul, Azores Airlines, Beijing Capital Airlines, Brussels Airlines, Copa, Croatia Airlines, Egyptair, Emirates, Ethiopian Airlines, EVA Air, GOL, LOT Polish Airlines, Lufthansa, SAS, Shenzhen Airlines, Singapore Airlines, South African Airways, Swiss, Thai Airways, Turkish Airlines and United Airlines. TAP Miles & Go also has numerous shopping, hotel and car hire partners for you to redeem when travelling with TAP Express.

As the airline is owned by TAP Air Portugal, which is a member of Star Alliance, TAP Express is an affiliate member of the airline group. This means that although not a full member, it receives a large majority of its benefits because of its parent company being part of the organisation. This means you are also able to gain and redeem miles with TAP Express on other Star Alliance Members.