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TAP Portugal

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Baggage Policy

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When flying with TAP Portugal, you'll need to follow the airline's baggage allowance rules which differ for both carry-on and checked baggage. Keep reading for more information.

Equipaje de Mano

Hand luggage for TAP Air Portugal flights must be a maximum size of 115cm when combining the dimensions.

When flying in Economy Class, passengers are permitted 1 carry-on bag, weighing 8kg. In addition, Economy Class passengers are allowed one personal item each, weighing a maximum of 2kg.

When flying in Executive Class, passengers are permitted 2 pieces of carry-on luggage, each having a maximum weight of 8kg. In addition, Executive Class passengers are allowed a personal item each, weighing a maximum of 2kg.

Exceptions to these rules include the following:

  • When flying economy class to or from Venezuela and to or from Brazil - passengers are allowed one piece of luggage, weighing up to 10kg.
  • When flying executive class to or from the USA, passengers are only permitted a maximum of 8kg and measuring 55 x 40 x 20cm.

Equipaje Facturado

Passengers checked baggage allowance is dependent on the route flying and fare purchased.

For the Top Executive Fare:

  • Flights within Portugal or between Europe and North Africa - 2 items up to 32kg.
  • Intercontinental flights, or To/From Venezuela - 3 items up to 32kg.

For the Executive Fare:

  • For any route, 2 items up to 32kg each.

For the Plus Fare:

  • Flights within Portugal - 2 items up to 23kg.
  • Flights between Europe and North Africa - 1 item up to 32kg.
  • Intercontinental flights, or To/From Venezuela - 3 items up to 23kg.

For Classic Fares:

  • Flights within Portugal or between Europe and North Africa - 1 item up to 23kg.
  • Intercontinental flights, or To/From Venezuela - 2 items up to 23kg.

For Basic Fares:

  • Flights within Portugal or between Europe and North Africa - 1 item up to 23kg.
  • Intercontinental flights, or To/From Venezuela - 1 items up to 23kg.

Check-in

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Online and airport check-in are available with TAP Portugal flights.

Web Check-in

TAP Air Portugal passengers can check in online for their flights. This service is available 36 hours prior to departure, and can be completed through the TAP Air Portugal website.

Check-in en el aeropuerto

Passengers who have not checked in online must check in at the airport by visiting the self-service check-in kiosk or visiting the TAP Air Portugal check-in desk. The opening and closing time of airport check-in time vary depending on the departure airport. Visit this link to look up your departure airport to see your check-in cut-off times.

Cabin Classes

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TAP Portugal has two cabin classes to choose from - Economy and Business.

Clase Económica

Economy Class is one of two choices of cabin class that the airline offers. There are a few different fares that passengers can purchase in Economy. These fares will allow added extras such as extra baggage allowance, free cancellations and the ability to pre-select seats. However, no matter which fare chosen, the in-flight experience in Economy remains the same.

Economy Class Facilities

The airline has both in-flight entertainment and in-flight WiFi to keep passengers entertained during the flight. The airline also offers a full in-flight menu of hot and cold drinks and food that are inspired by Portuguese cuisine. If a passenger needs anything during the flight, the airline's friendly and well-trained cabin crew will be happy to help.

Asientos en clase económica

Seats are set out in a 1 x 3, 2 x 2 or 3 x 3 formation on shorter flights and in a 3 x 3 or 2 x 4 x 2 formation on longer flights. All seats are comfortable and give plenty of room.

Business

TAP Portugal's Business Class, also known as 'Executive Class' is the airline's most premium cabin class. It offers greater comfort, more amenities and a higher standard of service in comparison to Economy Class.

Instalaciones

Passengers can enjoy a bespoke service, expertly delivered by the airline's well-trained cabin crew.

Passengers can indulge in an in-flight gourmet dining experience, with a carefully selected menu which is inspired by Portuguese cuisine. In addition, the food menu, the airline also has an extensive wine list which features some of the finest wines from Portugal.

On longer flights, passengers can watch a range of TV shows, films and engage on other types of entertainment through the airline's in-flight entertainment system.

Each passenger is given a special Business Class amenity kit and — on certain flights — a duvet.

What are Business Class Seats Like?

On shorter flights, Business Class seats are set out in a 2 x 2 formation. On longer flights, Business Class seats are set out in either a 2 x 2 x 2 formation or a 1 x 2 x 1/ 1 x 2 x 2 formation. All Business Class seats are reclinable and — on select flights — seats transform into full-lie flat beds.

On longer select flights, Business Class seats come fitted with a personal TV monitor from which passengers can access the airline's in-flight entertainment, as well as a power outlet from which passengers can charge their personal devices.

Programa de viajero frecuente

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TAP Portugal operates a loyalty programme called Victoria to reward regular travellers.

Victoria clients can enjoy many benefits when travelling with TAP, in the Star Alliance network and with TAP's other partner airlines.

Passengers are rewarded as miles are points you can win, accumulate and then use an alternative currency to purchase flights.

Alianza de aerolíneas

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TAP is a member of Star Alliance. Star Alliance is the leading global airline network, which has 27 member airlines, including: Scandinavian Airlines, Thai Airways International, Air Canada, Lufthansa and United Airlines.

Selección de asiento

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Fly in your desired seat when you make your TAP Portugal booking with Alternative Airlines. We offer passengers to choose their seat in advance of flying by browsing the available seats and different options such as sitting at the front of the plane or having a window seat, or simply making sure that groups, families or couples can sit together on the plane. Visit our seat selection page to find out how to pre-book TAP Portugal seats.

Country flags

Destinations that TAP Portugal flies to

TAP Portugal has a vast route network, flying to over 85 destinations in 35 countries. These include Lisbon, Luanda, Recife, Barcelona, Rio de Janeiro, Funchal, Casablanca, Faro, Sao Paulo, Fortaleza, Algiers, Amsterdam, A Coruna, Accra, Belem, Belo Horizonte, Asturias, Dakar, Dusseldorf, Faro, Copenhagen and many others.

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Frequently asked questions

Where does TAP Air Portugal operate?

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TAP Air Portugal is the flag carrier airline of Portugal and is headquartered in Lisbon, Portugal. The airline has its major presence in the European region where it serves over 50 out of its 90+ destinations.

Who owns TAP Air Portugal?

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The ownership of TAP Air Portugal is shared between the Portuguese state and Atlantic Gateway Consortium. The Portuguese state owns 72.5 % of the airline while Atlantic Gateway Consortium owns 27.5 % of the airline.

Is TAP Air Portugal safe?

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According to the 2022 report of AirlineRatings, TAP Air Portugal is ranked as the safest airline of Europe and 5th safest airline in the world. The airline has an excellent safety record and it hasn’t had a major crash in the past 40 years.

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