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Baggage Policy

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Find out information on VietJet Air' baggage policy, including weights and sizes.

Equipaje de Mano

The maximum weight allowed for hand luggage cannot exceed 7kg and 56 x 36 x 23 cm. You can also bring a personal item such as a backpack, tote bag or laptop case within 30cm × 20cm × 10 cm.

VietJet Air passengers are not allowed to pack any prohibited items in their carry-on baggage including 100ml. Liquids carried in your carry-on bag must be carried in a clear plastic zip tie bag.

Equipaje Facturado

Passengers are limited to 32 kg and the dimensions should be 119 x 119 x 81 cm.

Due to health and safety reasons, each piece of baggage must not exceed 32 kg.

Cabin Classes

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VietJet Air has 1 cabin class - Economy class.

Clase Económica

What facilities are available

You will be served tasty meals and beverages onboard. Flight attendants are on hand to assist with your needs.

What are the seats like?

The seats offer comfort on your journey and an ample amount of legroom.

In-flight Entertainment & WIFI

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There is no in-flight entertainment available on Viejet Air flights.

WIFI

There is no in-flight Wifi (Paid or Free) in any of VietJet Air flights at this current time.

Food & Drink

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You can pre-book meals from the Jet Café menu when flying with Vietjet Air. Meals onboard include Thai fried rice, spaghetti bolognese, Vietnamese steamed cake with pork floss and more. There are also a number of drinks you can purchase including Bubble Tea, soft drinks, wine, milk, coffee and more.

Check-in

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VietJet Air offers online and airport check in. Discover the opening and closing times of each check in method.

Web Check-in

Online check-in is available 24 hours up to 1 hour before the flight departure time.

Check-in en el aeropuerto

For domestic flights, check-in closes 40 minutes before the departure time and for International flights it closes 50 minutes before the departure time.

Frequent Flyer Programme

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FUN Coin is the frequent flyer programme of Vietjet Air. With FUN Coin you can earn and spend points with VietJet Air. You can earn 'Coins' on a flight, add on's, flight vouchers, or flight passes. Please note that FUN Coin cannot be converted to cash or refunded to your account. There are three membership tiers; Silver, Gold and Platinum. Your tier level will depend on the accumulated coins.

Silver: 1 - 9,999 accumulated coin

Gold: 10,000 - 19,999 accumulated coin

Platinum: from 20,000 onwards accumulated coin.

Alianza de aerolíneas

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The airline has a codeshare agreement with Japan Airlines and Thai Vietjet Air however is currently not part of an airline alliance.

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Destinations that VietJet Air flies to

VietJet Air currently flies over 15 domestic destinations, over 20 international destinations and flies to 47 destinations around Asia. These include Bangkok, Batam, Buon Ma Thuot, Can Tho, Chengdu, Chu Lai, Da Lat, Da Nang, Denpasar, Dong Hoi, Hanoi, Hai Phong, Haikou, Ho Chi Minh City, Hangzhou, Hue, Kunming, Nha Trang, Ningbo, Phu Quoc, Pleiku, Qui Nhon, Seoul, Siem Reap, Singapore, Taipei, Tianjin, Thanh Hoa, Vinh and Yangon.

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Frequently asked questions

Is VietJet Air safe?

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Yes! VietJet is a safe airline to fly with as it meets all of the international safety standards. VietJet has one of the youngest fleets in the world, with an average age of 3 - 4 years.

Who owns VietJet Air?

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VietJet is owned by Sovico Holdings, HDBank, other organisational investors, as well as individual stakeholders. Vietjet Air is able to fly to over 55 destinations across Asia and Oceania.

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