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Baggage Policy

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Vietravel Airlines offer different baggage policies depending on type of baggage.

Equipaje de Mano

All passengers have a complimentary carry-on baggage allowance. The weight will depend on the ticket fare purchased. Passengers with a 'Wisdom', 'Standard', or 'Common' ticket fare are entitled to 07 kg (15Lb) of carry-on baggage. Passengers with the 'Optimal' fare are entitled to 12 kg (26 lb) of baggage. All carry-on baggage must not exceed the following dimensions: 56cm x 36cm x 23cm.

Equipaje Facturado

Checked baggage is not included in the price of the ticket and will need to be added on by the passenger either beforehand (during the booking process, or by contacting customer service after the reservation has been made) or at the airport. Customers can add checked baggage in different package weights: 5kg, 10kg, 15kg, 20kg, 25kg, 30kg, 35kg, and 40kg. In all cases, checked baggage must not exceed 203 cm in total linear dimensions. 

Cabin Classes

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There is only one class available, which is standard (Economy) seating. However, within Economy, there are different ticket fares available, which determine the level of flexibility (refunds, name changes, baggage allowance etc) that is included in the price of the ticket. 'Wisdom', 'Standard', and 'Common' are the names of the more affordable tickets, but which offer the least amount of flexibility.'Optimal' is the most flexible option, which also entitles the passenger to the greatest baggage allowance. The ticket options will be detailed during the booking process so that you're able to select the option which best meets your needs.

What are seats like?

Seats are configured in a 3-3 formation, with plenty of storage space in the overhead compartments.


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Vietravel Airlines passengers must check in at the airport since the airline doesn't offer online check-in.

Web Check-in

Online check-in is not currently available.

Check-in en el aeropuerto

For domestic flights, the airline recommends checking in at least 90 minutes before departure. For international flights, the airline recommends checking in at least 120 minutes before departure.

The check-in counters for domestic flights are open 2 hours up until 40 minutes before takeoff. The check-in counters for international flights open 3 hours up until 50 minutes before departure.

Entretenimiento en vuelo

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The cabin is not equipped with an entertainment system.

Food & Drink

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An onboard catering service is available for purchase. Passengers can enjoy a range of hot and cold beverages, snacks and light meals.

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Destinations that Vietravel Airlines flies to

Long-term, the airline also plans on flying to international destinations in other Southeast Asian countries, as well as to destinations in Japan, South Korea, China and Australia.

Destinos Nacionales

As of abril 2021, the airline is operating scheduled passenger flights between the following domestic destinations within Vietnam: Hồ Chí Minh City, Hanoi, Phú Quốc, and Đà Lạt.

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