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All carry-on baggage cannot exceed 55cm x 40cm x 20cm (22" x 16" x 8") in the three dimensions.

Economy Class passengers carry-on baggage allowance is 7kg.

Premium Economy Class passengers carry-on baggage allowance is 10kg.

Business Class passengers carry-on baggage allowance is 12kg.

Checked baggage allowance depends on the ticket purchased and the class passengers are travelling in. Please check your ticket for more information. No individual luggage should exceed 32kg for safety reasons.

The airline offers three levels of Economy seating: Economy Lite, Standard, and Flexi.

Economy Class Facilities

All Economy passengers can enjoy standard hand baggage allowance and complementary hot drinks on board.

Economy Standard passengers can also enjoy: a complimentary hot meal, and further upgrades through vouchers or accumulated CV points.

Economy Flexi passengers can also benefit from: a complimentary hot meal, priority handling, including check-in, boarding, and baggage, chargeable access to the lounge, and one free flight change up to 72 hrs prior to departure

There are three levels of Premium Economy seating: Economy Lite, Standard, and Flexi.

Premium Economy Class Facilities

All Premium Economy passengers can enjoy complimentary hot meals and drinks, standard hand baggage allowance, complimentary priority handling, and chargeable lounge access. Flexi passengers can also benefit from a free change of flight up to 48 hours prior to departure.

The different levels of Premium Economy also offer varying degrees of Vistara Direct benefits.

What are Premium Economy Class Seats Like?

Premium Economy customers enjoy seating in a cabin close to the front of the aircraft. It comes with extra space to stretch your legs.

The airline offers three levels of Business Class seating: Business Value, Standard and Flexi.

Instalaciones

All Business Class passengers can enjoy complimentary lounge access, as well as 100% Vistara point accumulation and Vistara Direct benefits.

On board, enjoy a gourmet hot meal and drink, including mocktails or Starbucks coffee, free check-in baggage up to 40kg, standard plus additional hand luggage and advance seat selection.

Business Flexi passengers can also benefit from two free changes up to 24hrs before departure, and free cancellation up to 24 hours before departure.

What are Business Class Seats Like?

Reach your destination rejuvenated in the ultra-comfortable leather seats that come with as much as 40” seat pitch and 7” seat recline.

The airline doesn't offer a First Class cabin. Business Class is the airlines' highest-tier of cabin class.

Passengers can check-in online from 48 hours before their scheduled flight time and is available up until one hour before scheduled flight time. Passengers wishing to check-in online can do so through the Vistara check-in page. Click on the 'check-in' tab and enter your details to check-in.

Passengers can check-in at the airport by using the airline's airport check-in counters or by using the self-check-in kiosks. For domestic flights, check-in counters shut 45 minutes before and open 2.5 hours before your scheduled flight departure time. For international flights, check-in counters open three hours prior and close one hour prior to departure time so make sure you arrive at the airport in good time.

Self-check-in kiosks are available at some airport and open 24 hours before your flight departure time. Kiosk close 45 minutes before flight departure time whereas kiosk for international flights closes 90 minutes before departure.

If you require special assistance, you must visit a member of staff at the check-in counters and will not be able to use the self-check-in kiosks.

Passengers can also use the Vistara app to check-in. The app is available on iOS and Android and allows passengers to check-in from 48 hours—1 hour before their scheduled flight departure time.

Business class passengers can enjoy food worthy of a 5-star restaurant, with a healthy yet indulgent 3-course meal inspired by world cuisine. There will be a choice for the main dish between vegetarian and non-vegetarian meals, accompanied with fresh bread.

Premium Economy passengers can enjoy a 3 course meal comprised of a salad, a vegetarian or non-vegetarian main dish, and a mouth-watering dessert.

Economy passengers can enjoy wholesome and healthy meals, from vegetarian and non-vegetarian main dish options. Passengers booked on Economy Flexi and Standard fares will receive complimentary hot meals, whereas customers with an Economy Lite fare will receive complimentary light snacks, and further items can be purchased from the on-board menu.

Passengers can request special meals by contacting us, up to 24 hours before your scheduled departure time. All non-vegetarian meals are strictly halal, and no meals include beef, pork, or their extracts. The special meals available for request are:

Infant Meals

• Baby Meal - BBML
• Child Meal - CHML

Vegetarian Meals

• Asian Vegetarian Meal – AVML
• Fruit Platter - FPML
• Vegetarian Jain Meal – JNML
• Vegetarian Lacto-ovo Meal - VLML
• Vegetarian Oriental Meal - VOM

Dietary Meal

• Bland Meal - BLML
• Diabetic Meal - DBML
• Gluten Free Meal - GFML
• Low Calorie Meal - LCML
• Low Cholesterol / Low Fat Meal - LFML
• Low Salt / Low Sodium Meal - LSML
• No Lactose Meal - NLML

Passengers in business class receive a welcome drink of refreshing cold pressed juice, and then cold drinks and mocktails throughout the meal service. You will then finish the meal with a coffee or tea

Premium economy passengers likewise receive the cold beverage and mocktail service throughout the meal service, and finishes with hot drinks.

Economy passengers will receive complementary hot beverages, with additional drinks to be purchased from the on board menu.

Starbucks coffee is also served on flights.