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Baggage Policy

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Viva Air Colombia lets all passengers on domestic and international flights bring one free handbag with a maximum weight of 10 kg.

Equipaje de Mano

Viva Air Colombia allows all passengers on domestic and international flights one free handbag with a maximum weight of 10 kg. This baggage must not exceed the dimensions of 40 cm (101") x 35 cm (89" x 25 cm (63") and also must fit under the seat in front of each passenger.

In addition to this, passengers flying with the Combo++ fare are given an additional free 12 kg of carry-on baggage that can be stored in the overhead locker in the cabin. This baggage must not exceed the overall dimensions of 55 cm (21") x 45 cm (18") x 25 cm (10").

Those who don't purchase the Combo++ fare can purchase carry-on baggage separately at an extra cost.

Equipaje Facturado

Passengers that have purchased the Combo++ fare are given a free checked baggage allowance of 20 kg. This baggage must not exceed the overall dimensions of 158 cm (62").

Those who don't purchase the Combo++ fare can purchase checked baggage at an extra cost.

Cabin Classes

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Viva Air Colombia only has 1 cabin class - Economy Class.

Clase Económica

Viva Air Colombia has one cabin class — Economy Class. The Economy cabin offers value for money, with a stripped-back service designed to get you from A to B safely and comfortably.

Within the Economy Class cabin, there are three different fares that passengers can purchase. Each fare gives different benefits:

A la carta

  • Handbag (10 kg)
  • Allocated random seat

Combo+

  • Handbag (10 kg)
  • Checked bag (20 kg)
  • Seat selection (choice from central and back zone)

Combo++

  • Handbag (10 kg)
  • Carry-on bag (12 kg)
  • Checked bag (20 kg)
  • Selección de asiento
  • Prioridad de embarque
  • Free airport check-in
  • No flight change fee

Facilities

Passengers can purchase food and drink when offered by the flight attendants once in-flight.

Asientos

Seats are set out in a 3 x 3 formation and give the standard amount of seat pitch and width for the Airbus A330 aircraft.

In-flight Entertainment & WIFI

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As a low-cost airline operating short-haul and medium-haul flights, Viva Air Colombia doesn't have an in-flight entertainment system installed on its flights. Passengers are welcome to bring their own devices onboard for entertainment, however, the airline doesn't have a WIFI network so any media will need to be downloaded pre-flight.

WIFI

Currently Viva Air Colombia, the airline doesn't offer WIFI on any of its flights, regardless of whether the route is domestic or international.

Food & Drink

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Passengers can purchase food and drink from the airline flight attendants, with a choice of snacks and drinks.

Check-in

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Viva Air Colombia lets you check in online 24 hours before your flight scheduled time. However, if you're unable to check-in online you can check-in at the airport.

Web Check-in

Passengers can check in for their Viva Air Colombia flight online through the Viva Air Colombia online check-in page. Online check-in can be completed by entering the confirmation number of the booking and the passenger's last name. Check-in is open between 24–2 hours before flight departure time on domestic flights and 24–3 hours.

Check-in en el aeropuerto

Passengers can also check in at the airport, however, airport check-in needs to be pre-purchased with the airline directly as an additional service and will cost a fee. We recommend that passengers arrive 2 hours prior to their flight departure time in order to check in for their Viva Air Colombia flight.

Frequent Flyer Programme

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Viva Air Colombia doesn't have a frequent flyer program.

Alianza de aerolíneas

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Viva Air Colombia does have an interline agreement with Mexican airline, VivaAerobús. This agreement gives people more flight options between North America and South America, with each airline offering connections available to book on both airlines throughout their continents all under the same itinerary.

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Destinations that Viva Air Colombia flies to

Viva Air Colombia flies across Colombia and the Americas. Click below to see all the cities and airports that it flies to.

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