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About

Viva Air Colombia, previously VivaColombia, is a Colombian low-cost airline that primarily offers domestic flights throughout Colombia but also flies to destinations in Peru and the US. The airline has airport hubs in Bogotá (BOG), Medellin (MDE) and Santa Marta (SMR) and flies to more than 10 destinations overall.

The airline launched in 2012, initially operating with only a domestic route network. Within two years of flying, the airline flew its first set of international flights between Medellin and Bogota to Panama City. This route was eventually discontinued and replaced with international services to Lima, Peru and, the airline's first intercontinental flight, to Miami.

Viva Air Colombia initially operated under the name and branding, VivaColombia but rebranded to Via Air Colombia in 2018. The airline is owned by Irelandia Aviation, which specialises in creating low-cost airlines all across the world, including Ryanair, Allegiant Air, Tigerair, VivaAerobus and Viva Air Perú.

Fleet

As of January 2020, the airline's fleet consists of more than 20 Airbus A320-200. However, it has a bulk order in place of 35 Airbus A320neo, which it plans to phase in and replace its current fleet.

Baggage

Carry-On Baggage

Viva Air Colombia allows all passengers on domestic and international flights one free handbag with a maximum weight of 10 kg. This baggage must not exceed the dimensions of 40 cm (101") x 35 cm (89" x 25 cm (63") and also must fit under the seat in front of each passenger.

In addition to this, passengers flying with the Combo++ fare are given an additional free 12 kg of carry-on baggage that can be stored in the overhead locker in the cabin. This baggage must not exceed the overall dimensions of 55 cm (21") x 45 cm (18") x 25 cm (10").

Those who don't purchase the Combo++ fare can purchase carry-on baggage separately at en extra cost.

Checked Baggage

Passengers that have purchased the Combo++ fare are given a free checked baggage allowance of 20 kg. This baggage must not exceed the overall dimensions of 158 cm (62").

Those who don't purchase the Combo++ fare can purchase checked baggage at an extra cost.

Check-In

Online Check-In

Passengers can check-in for their Viva Air Colombia flight online through the Viva Air Colombia online check-in page. Online check-in can be completed by entering the confirmation number of the booking and the passenger last name. Check-in is open between 24–2 hours before flight departure time on domestic flights and 24–3 hours

Airport Check-In

Passengers can also check-in at the airport, however, airport check-in needs to be pre-purchased with the airline directly as an additional service and will cost a fee.

Destinations

Domestic Destinations

International Destinations

Economy Class

Viva Air Colombia has one cabin class — Economy Class. The Economy cabin offers value for money, with a stripped-back service designed to get you from A to B safely and comfortably.

Within the Economy Class cabin, there are three different fares that passengers can purchase. Each fare gives different benefits:

A la carta

• Handbag (10 kg)
• Allocated random seat

Combo+

• Handbag (10 kg)
• Checked bag (20 kg)
• Seat selection (choice from central and back zone)

Combo++

• Handbag (10 kg)
• Carry-on bag (12 kg)
• Checked bag (20 kg)
• Seat selection
• Priority boarding
• Free airport check-in
• No flight change fee

Facilities

Passengers can purchase food and drink when offered by the flight attendants once in-flight.

Seats

Seats are set out in a 3 x 3 formation and give the standard amount of seat pitch and width for the Airbus A330 aircraft.

In-Flight Entertainment

As a low-cost airline operating short-haul and medium-haul flights, Viva Air Colombia doesn't have an in-flight entertainment system installed on its flights. Passengers are welcome to bring their own devices onboard for entertainment, however, the airline doesn't have a WIFI network so any media will need to be downloaded pre-flight.

WIFI

Currently, the airline doesn't offer WIFI on any of its flights, regardless of whether the route is domestic or international.

Food

Passengers can purchase food and drink from the airline flight attendants, with a choice of snacks and drinks.

Frequent Flyer Program

Viva Air Colombia doesn't have a frequent flyer program.

Airline Alliance

Viva Air Colombia isn't a part of any existing airline alliance.

Hub Airport

José María Córdova International Airport

Although Viva Air Colombia has three airports within Colombia that it bases itself at, José María Córdova International Airport (MDE), Medellin is its primary hub. The airline has used José María Córdova International as its hub since it started flying. The airport has a single runway and one terminal building.

Currently, Viva Air Colombia is the only airline in Colombia that uses José María Córdova International as its primary. However, other airlines that fly to and from the airport include Avianca, Air Europa, Copa Airlines, LATAM, Aruba Airlines and Wingo.

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