The carry-on baggage allowance for Windrose flights is one piece of carry-on baggage with a maximum weight of 5kg, with maximum dimensions of 55cm x 35cm x 15cm.

Economy Class passengers are permitted a baggage allowance of 23kg. Premium Economy Class passengers are permitted a maximum baggage allowance of 30kg. Infants and newborns are permitted a checked baggage allowance of 10kg.

Economy Class passengers can travel with high service, at minimal expenses. Services that are offered in the Economy class include:

• Passengers will be seated in the middle and rear of the aircraft.
• The onboard service that is provided is at an international standard.
• High-quality food and drink onboard.
• Multiple sky shop catalogs to look through with products available onboard.
• Included 23kg baggage in ticket.

Premium Economy passengers will experience a similar service standard to business class passengers. Services include:

• Priority boarding.
• Seats are located at the front of the aircraft in a separate cabin.
• Passengers are offered hot and cold catering, to a high class, with a variety of drinks available.
• Passengers are higher priority for disembarking.
• Included 30kg baggage in ticket.

The airline does not provide online check it, so passengers will need to ensure they arrive at the airport with plenty of time to spare.

For scheduled flights, passengers are advised to arrive at least 2 hours before scheduled departure. Windrose also offers a priority check-in service at an expense, which will offer a speedy check-in experience through their 'Priority Check-in' desk.