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Unfortunately, Xpress Air ceased operations in 2021


About Xpress Air

Xpress Air formerly known as Express Air was a domestic airline that operated regular scheduled flights from its hub base, Raja Haji Fisabilillah International Airport (TNJ) in Tanjung Pinang, Bintan, Riau Islands, Indonesia. Express Air began commercial operations between Jayapura and Jakarta in junio 2003. In 2012, Express Air changed its branding name to Xpress in order to represent a more modern and customer-friendly airline. The airline later added international routes to Malaysia in 2014. Unfortunately, Xpress Air ceased all operations in 2021.

Xpress Air has became one of the major airlines in Eastern Indonesia. and flew to 20 domestic destinations within Indonesia. The airline is underwent a major fleet expansion in order to serve more cities across the West-East Papua axis, Nusa Tenggara, Sulawesi, Maluku region. Xpress Air had planned to offer routes to the western regions and started connecting people to Yogyakarta, Surabaya, Kalimantan, Pontianak and more.

The airline started with two Boeing 737s and ended with a fleet of the size of 10 Boeing's, ATR's and Dornier's which could carry 473 total number of passengers at one time.


Destinos

As of 2021, the airline is no longer operating flights to the destinations below. In octubre 2020, the airline had scheduled flights to 20 domestic destinations within Indonesia. These destinations included Balikpapan, Bandar Lampung, Banjarbaru Banyuwangi, Batam and many more. If you're looking to fly within Indonesia, our guide to domestic flights within Indonesia offers lots of helpful information.

County CITY IATA Aeropuerto
Indonesia Balikpapan BPN Sepinggan International Airport
Indonesia Bandar Lampung TKG Radin Inten II International Airport
Indonesia Banjarbaru BDJ Syamsudin Noor International Airport
Indonesia Banyuwangi BWX Banyuwangi International Airport
Indonesia Batam BTH Hang Nadim International Airport
Indonesia Berau BEJ Berau Airport
Indonesia Dabo SIQ Dabo Airport
Indonesia Fakfak FKQ Fakfak Torea Airport
Indonesia Sentani DJJ Sentani International Airport
Indonesia Metak MWK Matak Airport
Indonesia Malinau LNU Robert Atty Bessing Airport
Indonesia Manokwari MKW Rendani Airport
Indonesia Nunukan NNX Nunukan Airport
Indonesia Palembang PLM Sultan Mahmud Badaruddin II Airport
Indonesia Pontianak PNK Supadio International Airport
Indonesia Ranai NTX Ranai Airport
Indonesia Samarinda AAP Samarinda International Airport
Indonesia Semarang SRG Ahmad Yani International Airport
Indonesia Surakarta SOC Adisumarmo International Airport
Indonesia Tanjung Pinang TNJ Raja Haji Fisabilillah Airport (Hub)


Equipaje permitido

The airline's luggage included all bags, carry-ons, laptop bags, purses and other items.

Equipaje Facturado

Xpress Air passengers were allowed to take with them 10kg of free checked baggage on the Boeing and Dornier aircraft.

Items exceeding the permitted size and weight would not be accepted as checked baggage.

Xpress Air customers could add baggage to its booking when booking with Alternative Airlines. Any baggage exceeding 32kg would not be accepted by the airline as checked baggage.

Equipaje de Mano

The airline permitted each passenger to bring with them a 5kg carry on baggage and a personal item on the Boeing aircraft, however, 2kg carry on baggage allowance on Dornier aircraft. Carry-on baggage could not exceed 50 cm x 32 cm x 16 cm in three dimensions on Boeing aircraft and 25 cm x 15 cm x 8 cm on Dornier aircraft.

Carry-on baggage had to be stored in the overhead lockers or under the seat.

Prohibited items couldn't be carried on board and would be confiscated by airport security. Prohibited items except for dangerous goods could be stored in checked baggage.


Clase Económica

The airline mainly operated small flights and had only one cabin class on its aircraft, the standard Economy class. The airline offered you many amenities including the one free checked piece of baggage, snacks, drinks and the option of choosing your seat.

Seats

Seats were laid out in a 3 x 3 formation depending on the aircraft, ensuring that each passenger would sit by either a window, aisle or both.


Información de registro

Check-In Online

Online check-in before the flight was available for passengers using Xpress Air. Passengers could easily complete the check-in process at home before leaving for the airport. The airline's online check-in opened 2 hours before the scheduled departure time and closed 45 minutes before departure time. You could then print your boarding pass after checking in.

Web check-in could be completed via the airline website. Passengers had to fill in their booking reference and name to proceed with check-in.

Check-in en el aeropuerto

As passengers arrived at the airport they would hand in their boarding pass and the airline would check in their luggage. The airline recommended passengers arrive a few hours before their scheduled departure time. The airline crew from there would be ready to help in the check-in and boarding process.

Passengers were advised to report to the check-in counters when they arrived at the airport to ensure check-in was completed on time.


Entretenimiento en vuelo

The airline didn't offer an inflight entertainment screen, however, what it did offer was an inflight magazine called the 'xpressair' to keep you entertained on your flight.


Alianza de aerolíneas

Xpress Air didn't partake in an airline alliance however it was owned by PT Aero Nusantara Indonesia


Programa de viajero frecuente

The airline didn't have a Frequent Flyer program.


Flota

In octubre 2020, the airline operated a fleet of 10 aircraft:

  • 1 x Boeing 737-300 (149 passengers per aircraft)
  • 3 x ATR 42-300 (42 passengers per aircraft)
  • 6 x Dornier 328-110 (32 passengers per aircraft)


Aeropuerto Principal

Raja Haji Fisabilillah International Airport

Raja Haji Fisabilillah International Airport (TNJ) is a public international airport in Tanjung Pinang, Bintan, Riau Islands, Indonesia. The airport serves over 230,000 passengers each year. The airport is located in the 10km east of Tanjung Pinang. It's the second largest airport in Riau Islands, after the Hang Nadim International Airport in Batam.

The six airlines that fly to and from Raja Haji Fisabilillah International Airport (TNJ) includes Wings Air, Susi Air, Sriwijaya Air, Lion Air and Garuda Indoneisa.


Alternative Airlines

Garuda Lion_Air_logo Indonesia_Air_Asia_Logo


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